ASOS
ASOS is a leading BPO company based in Watford, England. They specialize in IT and e-commerce solutions, providing top-notch services to their clients. With a commitment to excellence and a team of skilled professionals, ASOS is dedicated to delivering innovative and cost-effective solutions to meet the needs of their clients.
Introduction to ASOS
ASOS is a British online fashion and beauty retailer founded in 2000. The company has a global presence with customers in over 200 countries. ASOS's mission is to be the world's number one fashion destination for young adults. The company is known for its fast fashion and trendy clothing options. They have also made a name for themselves by offering a wide range of sizes, including plus sizes, and promoting body positivity.Services & products
ASOS offers a variety of fashion and beauty products for both men and women. Customers can shop for clothing, shoes, accessories, and beauty products on the website. The company has a mix of their own brand and other brands available for purchase. ASOS also offers free shipping and returns as well as a student discount program.Location
ASOS is headquartered in Watford, England on Hercules Way. The area surrounding the headquarters is a mix of industrial and residential buildings. Customers can expect to find a variety of businesses in the area including other BPO companies and IT & E-Commerce businesses. The nearest public transportation options are Watford Junction train station, which is 3.5 miles away, Watford High Street train station, which is 3.6 miles away, and the 602 bus stop, which is 0.1 miles away.Benefits
Customers should choose ASOS because of their commitment to offering a wide range of sizes and promoting body positivity. They also offer a large selection of trendy clothing options at affordable prices. The free shipping and returns policy, as well as the student discount, are additional benefits that make shopping with ASOS an attractive option.Good to know
Customers should be aware that ASOS is an online-only retailer, so they won't be able to try on clothes before purchasing. Additionally, international customers may experience longer shipping times and may be subject to customs fees.Reviews
Customers rave about ASOS's trendy clothing options and affordable prices. Many appreciate the company's commitment to offering a wide range of sizes and promoting body positivity. However, some customers have reported issues with delivery times and customer service. Overall, ASOS has mostly positive reviews from customers.Amenities
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computer -
internet access
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printer
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conference room
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training room
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reception area
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office supplies
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parking lot
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security system
FAQ
What specific services do you offer as a BPO company?
As a BPO company, we offer a range of services such as customer service, technical support, data entry, accounting, and HR outsourcing. We also provide IT and e-commerce solutions, including web development, digital marketing, and software development.Can you provide examples of previous successful projects you have completed for clients?
Yes, we have successfully completed various projects for our clients across different industries. Some of our notable projects include providing customer service support for a leading e-commerce company, handling accounting and financial tasks for a multinational corporation, and developing a custom software solution for a healthcare organization.How do you ensure data security and confidentiality for your clients' sensitive information?
We take data security and confidentiality very seriously. We have strict security policies and procedures in place to safeguard our clients' sensitive information. Our team members undergo regular training to ensure they understand the importance of data security and are equipped to handle any data breaches. We also use secure technologies and encryption methods to protect our clients' data.What is your pricing structure for your BPO services?
Our pricing structure for BPO services depends on various factors such as the type of service, the complexity of the project, and the duration of the engagement. We offer flexible pricing models, including hourly rates, project-based pricing, and dedicated team pricing. We work closely with our clients to understand their specific needs and preferences and provide customized pricing solutions.How do you handle any potential communication barriers with offshore teams or clients?
We have a diverse team that includes professionals from different backgrounds and cultures. We also provide language and cultural training to our team members to ensure effective communication with offshore teams and clients. We use various communication channels such as video conferencing, instant messaging, and email to ensure seamless communication. We also have project managers who act as a single point of contact and bridge any communication gaps.Reviews
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Fathuhulla Naseer
Worst place ever to purchase anything as they will scam you
07-05-2023
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Ruiadhri Belgrave
28-04-2023
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Jonathan Breton
28-01-2023
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Danko Ilic
The worst company ever. Lying to customers.
28-12-2022
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Ramona Tatu
Ordered from them 3 weeks ago. Order not received, contacted customer service on the 7 December , they said I am going to receive the order next working day, if not they are going to send me a replacement order. On the 9th December I have contacted them as I have not received the order or an email regarding my replacement order. I have asked for the replacement order, and they refused to process it and said they've escalated it and to allow 48 hours. On Monday the 12 December , I contacted them because I still haven't received my order or any updates. Customer Service refused to process the replacement order. I have requested a refund, and they've refused to do it, saying that their sistem don't allow them to do it. Basically, they refused the basis Customer Rights, the right to a replacement order or refund. I have contacted the Citezen Advice Bureau as this is shocking customer service and way to treat customer.
28-12-2022
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Queen Catalaya
Amazing building
28-12-2022
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Hillskenny Hillskenny
28-11-2022
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Uros Trnjakov
28-11-2022
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Angela Hodges
I ordered and paid for 2 silver sequined skirts, 2 different sizes, only 1 was delivered. I supplied the tracking # and it is still a daunting challenge to get acknowledgment of my claim! Buyer beware!!!
28-10-2022
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Gabriel Emilian Popa
28-08-2022
