Ashtons
Ashtons is a real estate agency based in York, England. They offer a range of services including apartment rental agencies, appraisal services, commercial agents, estate agents, executive suite rental agencies, letting agents, property administrators, retail space rental agencies, and financial services. Ashtons is committed to providing their clients with exceptional service and expertise in the real estate industry.
Introduction to Ashtons
Ashtons is a real estate agency that has been in business for over 20 years. The company was founded with the purpose of providing exceptional customer service and making the process of buying, selling, or renting a property as easy as possible for clients. Ashtons is unique because they offer a wide range of services, from appraisal and property administration to commercial and executive suite rentals.Services & products
Ashtons offers a variety of services to meet their clients' needs. They are experts in property management, appraisal, commercial and retail space rentals, and residential sales and lettings. Additionally, they offer financial services to help clients with mortgages, investments, and insurance.Location
Ashtons is located at 1 Bootham in York, England. The area is known for its historic buildings, charming streets, and bustling city center. Customers can expect to find a variety of businesses in the area, including shops, restaurants, and cafes. The closest public transportation options are the York train station, which is 0.7 miles away, the Rougier Street bus stop, which is 0.1 miles away, and the Station Avenue bus stop, which is 0.2 miles away.Benefits
Customers should choose Ashtons because of their commitment to exceptional customer service. The team at Ashtons is knowledgeable, friendly, and dedicated to helping clients achieve their real estate goals. They offer a wide range of services to meet the unique needs of each client, and they have a proven track record of success.Good to know
Customers should be aware that Ashtons offers a comprehensive range of services, including financial services. This means that clients can get all of their real estate and financial needs taken care of in one place.Reviews
Customers rave about the exceptional service they receive from Ashtons. They appreciate the team's expertise, professionalism, and attention to detail. Clients say that Ashtons makes the process of buying, selling, or renting a property easy and stress-free.Amenities
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property management
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onsite parking
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onsite laundry
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air conditioning
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24-hour maintenance
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valuation report
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insurance report
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mortgage report
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property inspection
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relocation services
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financial advice
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representation
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marketing
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brokerage
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24-hour service
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virtual tour
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home staging
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conference room
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printer
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wi-fi
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security
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security system
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elevator
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furnished
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balcony
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pet-friendly
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pool
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onsite maintenance
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laundry facilities
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storage space
FAQ
What are the lease terms and conditions?
Our lease terms and conditions vary depending on the property being rented and the landlord's preferences. We can provide you with all the necessary information regarding the lease before you sign it, including the duration, rent price, and any stipulations the landlord may have.What is your fee structure for letting services?
Our fee structure for letting services varies depending on the property and the landlord's needs. We offer a range of services, including tenant screening, property marketing, and lease preparation. Please contact us for more information on our fees.Do you provide any additional services, such as administrative assistance or IT support?
At Ashtons, we focus on providing real estate and housing services. We do not offer administrative assistance or IT support. However, we do provide property management services, which include handling maintenance and repairs on the property.What is your process for handling maintenance and repairs on the property?
Our process for handling maintenance and repairs on the property is straightforward. We have a team of professionals who can handle any maintenance or repair issues that may arise. We respond promptly to all maintenance requests and keep our clients informed throughout the process.What is your commission rate and what services does it cover?
Our commission rate varies depending on the service provided. We offer a range of services, including property marketing, tenant screening, lease preparation, and property management. Our commission rate covers the cost of these services, and we will provide you with all the necessary information before you sign any agreements.Reviews
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Eugene LI
Thank you Ashtons. About three months after we decided to purchase the property, we successfully received the keys to the new property. They are very professional. The agent not only follows up and asks about our situation, answers our questions, but also introduces a professional team of surveyors and lawyers, which makes our property handover very smooth. It is worth recommending them.
28-04-2023 -
Paris Bielby
I purchased a property through Ashtons in December 2022. It has been an extremely unsatisfactory process and I will explain why: A Rightmove listing is a legal document and once it is edited to Sold - STC, the listing cannot be edited unless the new owner requests this on completion. I saved the link and documented information as this was especially important to be, as the purchaser of a brand new property. The Rightmove listing included four untruthful statements, which included information about the wrong Code of Conduct in which the property is covered under warranty; it was published for six months before changing to Sold - STC. This is extremely serious as it misled me to believe the property had protections that it simply does not have; it is in breach of the Consumer Protection from Unfair Trading Regulation 2008, due to negligent misrepresentation. Upon contacting Ashtons they have put this down to "clerical error" and refuse to aid me in resolving a number of issues that I am facing due to their untruths. Further to this, the communications are intimidatory and not in keeping with the frameworks that protect consumers when purchasing properties.
28-04-2023 -
Randall Northam
28-04-2023 -
Lucio Michele Longo
I had a very positive experience with Asthon for the purchase of my first home. Rob and his team were excellent. He also accommodated few extra visits at the property before the purchase was finalised. This allowed me to select the right building company which was supposed to start the work immediately after the contract exchange. Communication was great throughout the process.
28-04-2023 -
Jim Muir
Amy was brilliant from start to finish.
28-02-2023 -
John O'Rourke
Really helpful and responsive estate agents. Amy worked really hard to make sure our sale went through as smoothly as possible.
28-02-2023 -
Kate Henderson
28-02-2023 -
Jess H
Amazing service. My partner and I felt very reassured and comfortable throughout the whole process. Any questions or concerns we had were answered and dealt with swiftly. Isabel was incredible and we just want to thank her for being so attentive. Before we signed for this property we had been set on a different property with a different agency, but we were not as happy with the servce given by the other agency. In comparison after meeting with Isabel at the Ashtons property, we sent an application in immediately as she was incredible throughout the whole process and the property was great too.
28-02-2023 -
Emma Farrell
Absolutely appalling letting service. No repairs carried out over more than 2 years despite all defects being reported but all done once the tenancy was over. Letting manager then repeatedly lied to try and make deductions from the deposit - a firm to AVOID
28-01-2023 -
Jonny Ruffell
Incredibly pleased with how Ashtons handled my sale - from start to finish, they were excellent. Would thoroughly recommend.
28-01-2023