Fire Protection Equipment Suppliers, Senior Citizen Centers, Low Income Housing Programs, Departments Of Motor Vehicles, Port Authorities

Ashford Borough Council

Ashford Borough Council is a government organization located in Ashford, England. They offer a variety of services including state and city government offices, departments of motor vehicles, economic development agencies, fire protection equipment suppliers, housing authorities, housing utility companies, low-income housing programs, port authorities, registration services, senior citizen centers, and healthcare and medicine services. The council is dedicated to serving the community and providing assistance during emergency situations.

Introduction to Ashford Borough Council

Ashford Borough Council is a local government authority located in Ashford, England. The council was established in 1974 and is responsible for the administration of the borough of Ashford. The purpose of the company is to provide public services to the residents of Ashford, including economic development, housing, public safety, transportation, and senior services. What makes this company unique is its commitment to the local community and its dedication to improving the quality of life for its residents.

Services & products

Ashford Borough Council offers a wide range of services to its customers, including registration services, economic development agencies, housing authorities, and senior citizen centers. The council also provides fire protection equipment and low-income housing programs. Customers can expect to receive high-quality services from the council, and the staff is dedicated to providing excellent customer service.

Location

Ashford Borough Council is located in the heart of Ashford, a bustling town with a vibrant business community. The area is home to a variety of businesses, including housing utility companies, port authorities, and healthcare facilities. Customers can expect to experience a friendly and welcoming atmosphere in the area. The council is conveniently located near several public transportation options, including the Ashford International Train Station, the Ashford Bus Station, and the Willesborough Road Train Station.

Benefits

Customers should choose Ashford Borough Council because of its commitment to the local community and its dedication to improving the quality of life for its residents. The council provides high-quality services and excellent customer service, and the staff is knowledgeable and friendly. The council is also committed to promoting economic development and creating job opportunities in the area.

Good to know

Customers should be aware that the council is responsible for emergency situations in the area, including fire protection and public safety. The council also provides registration services for vehicles and other important documents.

Reviews

Customers have given Ashford Borough Council high ratings for its excellent customer service and dedication to the local community. Customers appreciate the council's commitment to improving the quality of life for its residents and its efforts to promote economic development in the area. Overall, customers are highly satisfied with the services provided by Ashford Borough Council.

Amenities

parking
wheelchair accessibility
public transportation accessibility
receptionist
waiting area
wi-fi
notary service
copying service
document filing service
open hours
contact information
public meeting room
document filing assistance
online resources
public notices
community outreach programs
self-service kiosk
document scanner
notary public
vehicle registration
vehicle title transfer
grant
business network
job training
technical assistance
financial assistance
community development
fire extinguisher

FAQ

Can you provide information on your safety record and protocols?

We prioritize safety in all areas of our services and have established protocols in place to ensure the safety of our clients and employees. We regularly review and update our safety measures to maintain a high level of safety standards.

What is your process for handling and resolving customer complaints?

We take customer complaints seriously and have a dedicated team to handle and resolve them promptly. Our process involves listening to the customer's concerns, investigating the issue, and providing a resolution that meets their satisfaction.

How much does it cost to use your center's services?

The cost of our services varies depending on the specific service and individual circumstances. We strive to keep our fees reasonable and competitive, and we offer various payment options to make our services accessible to everyone.

What options are available for scheduling a driving test?

We offer online and in-person scheduling options for driving tests. Customers can visit our website to schedule a test online or visit our center to schedule in person. We also offer assistance to those who may require accommodations for their test.

What is the average monthly cost for rent in your low-income housing program?

Our low-income housing program offers affordable rent based on a sliding scale depending on the individual's income and family size. The exact monthly cost varies for each individual or family based on these factors. We encourage those interested in our program to contact us for more information.

Reviews

toofastforyall 85

Allowing a neighbour to run a cash in hand business from a residential home without making him declare it which is tax evasion and fraud, also never maintaining the cracks and potholes in the local streets. Pathetic people who threaten anyone who goes to the ombudsman because of years of incompetence. We will be seeking further action.

10-06-2023
Katharine Berry

Personally I find ABC the best Borough Council I’ve ever lived in. Very user friendly website & they use far less paper than other councils.

17-04-2023
chris luck

The council employ a lovely lady in HR ,her name is Mrs.Susanna Aiano. I had dealings with her and she went out of her way to help me. The council get such 'bad press' but my personal experience of this lady is that she was completely straight with me, informative , helpful and kind and these qualities ARE necessary when dealing with the public particurlaly when a stressful situation has occurred as had happened in my case .Susanna was very calming and clear in her information amd took the trouble to ' 'check in' on me on occasion.This made such a difference ,knowing that the council aren't just 'machines' churning out information ,but the human touch is still very much alive.Thankyou SUSANNA AIANO for being a kind and gentle human being...I HOPE ASHFORD BOROUGH COUNCIL acknowledge your devotion to representing them on a very human level and bringing a good 'vibe ' to public relations .You have been greatly appreciated by one very stressed member of the public and your reassurance went a long way to my DEstressing

17-04-2023
C Luck

I had a money 'situation' that freaked me right out amd was put in contact with ABIGAIL ROBINSON from the benefits dept.What a beautiful human being she is.She listened to my concerns which were making me VERY stressed.Then went to great pains to reassure me and gave me practical advice on how to handle the situation .Abigail listened patiently ,was VERY sympathetic amd went out of her way to reassure me that things would be OK, she didnt rush me and was extremely patient. Thankyou ABIGAIL . I so hope that ABC acknowledge her extraordinarily positive ,cheerful and kindly manner in dealing with people who are often times very stressed.She also had a sense of humor which trust me she would have needed.I also hope she is kept where the public have access to her because she made the difference to me between being able to cope or NOT !! THANKYOU ABIGAIL ROBINSON

17-04-2023
Jade Howard

Genuinly disgusting and money grabbing. Find it hard to believe humans even work here. Expected a 10 year old in the dark to be waiting on the roadside alone!

17-02-2023
Ritu limbu

17-02-2023
Jackie Mitchell

😡🤬😡🤬😡🤬😡🤬 shut road all over Ashford I live 5mins away from my work and finish late at night. but had to drive 9 miles around Ashford to get home this is the 3rd time this week!! Not happy 🤬🤬🤬🤬

17-02-2023
jessica Kelly

Dreadful customer services, if your lucky enough to get through to someone normally it's the wrong someone. .

17-12-2022
Ijeoma Uchendu

17-12-2022
Alison Luxford

Shame on you Ashford council for turning Ashford into a ghost town! Dimly lit streets and parking machines that are virtually impossible to read or operate at night. Confusing parking bays and dreadful signage. You should receive an award for being the worst council in Kent!

17-11-2022