Ashfield Surgery
Ashfield Surgery is a healthcare facility located in Sutton Coldfield, England. They specialize in providing medical services to the public, including surgical and urgent care centers. Their focus is on providing quality healthcare and medicine to their patients.
Introduction to Ashfield Surgery
Ashfield Surgery is a public medical center located in Sutton Coldfield, England. The company has been operating for several years and is known for providing high-quality healthcare services to its customers. One thing that makes Ashfield Surgery unique is its team of experienced medical professionals who are dedicated to providing the best possible care to their patients.Services & Products
Ashfield Surgery offers a range of services to its customers, including surgical centers and urgent care centers. Customers can also expect to find a variety of healthcare and medicine products at the company.Location
Ashfield Surgery is located on Walmley Road in Sutton Coldfield. The area is known for its quiet and peaceful atmosphere, with a mix of residential and commercial properties. Customers can expect to find a range of businesses in the area, including restaurants, cafes, and shops. There are also several public transportation options available, including the Walmley Road bus stop, which is located just a few steps away from the company.Benefits
Customers should choose Ashfield Surgery because of its commitment to providing high-quality healthcare services. The company's team of medical professionals is dedicated to ensuring that each patient receives personalized care and attention.Good to Know
Customers should be aware that Ashfield Surgery is a public medical center, which means that wait times may vary depending on the number of patients being seen.Reviews
Customers have praised Ashfield Surgery for its friendly and professional staff, as well as its clean and modern facilities. Many customers have also commented on the quality of care they received during their visit to the company.Amenities
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x-ray facility -
ultrasound facility
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ct scan facility
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pharmacy
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laboratory
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operating room
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intensive care unit
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outpatient clinic
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urgent care center
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obstetrics department
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anesthesia
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imaging technology
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recovery room
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parking
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wheelchair access
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online scheduling
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equipment sterilization
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private room
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handicap accessibility
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on-site pharmacy
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consultation room
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disinfection protocols
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x-ray machine
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ultrasound machine
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lab testing
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wheelchair accessible
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online appointments
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insurance accepted
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parking available
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handicap accessible
FAQ
What are the qualifications and experience of the medical staff?
Our medical staff at Ashfield Surgery are highly qualified and experienced professionals. Our team includes general practitioners, nurses, and other healthcare professionals, all of whom are fully trained and registered with the appropriate regulatory bodies. We ensure that our staff undergo regular training and development to maintain their skills and knowledge, and we are committed to providing the highest standards of care to our patients.How long are wait times for appointments and urgent care services?
Wait times for appointments and urgent care services can vary depending on the time of day and the nature of the service required. We make every effort to ensure that our patients are seen as quickly as possible, and we prioritize urgent cases to ensure that they receive prompt attention. We also offer a range of appointment scheduling options to help our patients find a time that suits them, including online booking and telephone consultations.What are your hours of operation and appointment scheduling options?
We are open Monday to Friday, from 8:30 am to 6:30 pm, and on Saturdays from 9:00 am to 12:00 pm. We offer a range of appointment scheduling options, including online booking and telephone consultations, to help our patients find a time that suits them. Our reception team is also available to assist with scheduling appointments and answering any questions that our patients may have.What insurance plans do you accept and what are your self-pay rates?
We accept a range of insurance plans, including NHS and private insurance. We also offer self-pay options for patients who do not have insurance or who prefer to pay for their healthcare directly. Our self-pay rates are competitive and transparent, and we are committed to providing affordable healthcare to our patients.Do you have onsite lab and imaging services available?
Yes, we have onsite lab and imaging services available to our patients. We have a fully equipped laboratory and imaging suite, staffed by experienced professionals who can perform a range of diagnostic tests and procedures. This allows us to provide a comprehensive range of healthcare services to our patients, all under one roof.Reviews
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Sally Mchugh
Ashfield Surgery has always provided my family with exemplary care over nearly 30 years. Yes, getting an appointment is more difficult than 10 years ago, but think about what they’ve been through recently and it’s the same for all the local surgeries. Polite and caring receptionists, fabulous nursing staff and good admin people support the excellent doctors. This surgery definitely doesn’t deserve it’s review rating.
17-05-2023
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Thomas H
Trying to get through on the telephone is very difficult. I am really stuggling to talk to someone. The surgery phone line would not accept callers to wait in a queue and just hung up on me. I called back 10 minutes later, pressed 1 for someone to call back at 10:14am. The call back was at 12:24pm, the person on the other end could not hear me and just hung up. That person didn't call me back. I called the surgery back and the pre recorded message said calls are not accepted between 12pm and 2pm. I don't know how elderly people or people that don't have literal hours in the day to deal with this situation are managing. If I could afford to go private, I definitely would do that. The phone line system needs a complete overhaul.
17-04-2023
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JJMAE A
A nightmare to receive any urgent appointment. I called at 8:30 they put me on a queue and answered me back at 10:30 saying that all appointments are finished for today and they can only give me an appointment middle of next week. I told them it's urgent for my daughter but no solution was given. Receptionist do not try to engage or offer any solution; just blunt answers. I would love to register with another GP but it is not possible because of the catchment area. Never I called and was able to get an appointment on the day or even closer to the day. Is this the service we are paying our taxes to get????
17-04-2023
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Eleanor
Had to wait on hold for over half an hour just to speak to a receptionist despite being only caller 2 in the queue. Be prepared for a very long wait.
17-03-2023
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adam ford
Terrible service and lied too
17-12-2022
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sean grandad dunne
Near impossible to see a doctor who knows all about your illness. Also hate dealing with receptionists who you have to tell what is wrong with you I've put one star beacuse I cant put none .
17-11-2022
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Jenny Palmer
Terrible Service had a call back 1 1/2 hours later & still could not fit me in. Called Monday this week 08:35 got a call back over 1 hour later to tell me doctor will call me next day between 6-8 not good enough - what are we paying for in the NHS
17-11-2022
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radiachoudhury95
Used their automated call back system, got a call back 15 minutes later. Had a telephone appt booked for the next morning. Prescription given to the pharmacy that day to be picked up. Hearing peoples stories from other GP surgeries I can fully appreciate that Ashfield were quick and prompt. Their call back system is great!
17-10-2022
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Ben
Impossible to get an appointment, no online booking system in operation and web site is out of date 2020 some pages!!
17-09-2022
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lottie “Naboo” lofo
I don't know why this doctors has such bad reviews I needed an appointment for Monday and they offered me one straight away sadly I couldn't have gone because of work however I rang again at half 8 today and got through within 3 minutes and got an appointment straight away such lovely and understanding staff on the phone as well wasn't rude at all. Got seen fairly fast too. Remember its the staffs fault if nothing is available for that day try again tomorrow nothing but positive experience
17-07-2022
