Ashbrook Nursing home
Ashbrook Nursing Home is a healthcare and medicine company that specializes in providing nursing home services. They are located in Romney Marsh, England and are dedicated to providing high-quality care to their residents. With a focus on compassionate and personalized care, Ashbrook Nursing Home is committed to ensuring the comfort and well-being of their residents. Their services include medical care, rehabilitation, and assistance with daily living activities. They strive to create a warm and welcoming environment for their residents and their families.
Introduction to Ashbrook Nursing Home
Ashbrook Nursing Home has been providing care and support to the elderly for over 40 years. The home was founded with the intention of providing a safe, comfortable, and caring environment for the elderly. What makes Ashbrook Nursing Home unique is its commitment to providing individualized care plans that cater to each resident's specific needs. The staff is highly trained and passionate about what they do, ensuring that residents receive the best possible care.Services & Products
Ashbrook Nursing Home offers a range of services to its residents, including 24-hour nursing care, medication management, occupational therapy, physiotherapy, and more. The home provides a safe and comfortable environment for its residents with private and shared rooms available. Ashbrook Nursing Home also offers a range of activities for its residents to enjoy, including games, arts and crafts, and gardening.Location
Ashbrook Nursing Home is located at 217-219 Chase Cross Rd, Collier Row, Romford RM5 3XS, in the Romney Marsh area of England. The area is known for its quiet and peaceful atmosphere, with plenty of green spaces and parks nearby. There are also several shops, cafes, and restaurants in the area, providing residents with easy access to amenities. For those who need to travel, the three closest public transportation options are the Chase Cross bus stop (0.1 miles), the Collier Row Library bus stop (0.2 miles), and the Clockhouse Lane bus stop (0.3 miles).Benefits
Ashbrook Nursing Home provides a warm and welcoming environment, where residents are treated with respect, dignity, and compassion. The staff is dedicated to ensuring that residents receive the best possible care, and they work closely with families to create individual care plans. The home also offers a range of activities and amenities to keep residents engaged and entertained.Good to Know
Ashbrook Nursing Home is committed to providing high-quality care to its residents. The home is regularly inspected by the Care Quality Commission (CQC), and has consistently received good ratings. The staff is highly trained and experienced, ensuring that residents receive the best possible care.Reviews
Customers have praised Ashbrook Nursing Home for its caring and compassionate staff, its clean and comfortable facilities, and its range of activities and amenities. Residents and their families have also appreciated the individualized care plans, which are tailored to meet each resident's specific needs. Overall, Ashbrook Nursing Home has received positive reviews from its customers.Amenities
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24-hour nursing care -
wheelchair accessibility
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private rooms
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recreational activities
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specialized care
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meal service
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housekeeping
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social programs
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medical equipment
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emergency response system
FAQ
What is the staff-to-patient ratio in your nursing home?
At Ashbrook Nursing Home, we pride ourselves on maintaining a high staff-to-patient ratio to ensure that each patient receives personalized attention and care. Our ratio varies depending on the needs of our patients and the time of day, but we always strive to provide adequate staffing levels for the best possible care.Are there any specialized care services provided for patients with specific medical conditions?
Yes, we offer specialized care services for patients with specific medical conditions. Our staff is trained and experienced in caring for patients with a range of conditions such as Alzheimer's, dementia, Parkinson's, and other chronic illnesses. We work closely with patients and their families to create individualized care plans that address their specific needs and preferences.Can families visit their loved ones at any time or are there specific visiting hours?
We understand the importance of family involvement in the care of our patients, and we welcome families to visit their loved ones at any time. We do not have specific visiting hours, but we do ask that visitors be respectful of other patients and their needs. We also encourage families to participate in activities and programs that we offer for our patients.How do you ensure the safety and security of your patients?
We take the safety and security of our patients seriously and have several measures in place to ensure their well-being. Our facility is equipped with security cameras, locked entrances, and a secure medication system. Our staff is trained in emergency procedures and we have protocols in place to handle any emergency situations that may arise. We also conduct regular safety audits to identify and address any potential safety concerns.Are there any additional fees or hidden costs that patients or their families should be aware of?
We are transparent about our fees and do not have any hidden costs. Our fees cover the cost of room and board, basic nursing care, meals, and activities. Additional services such as physical therapy or occupational therapy may incur additional fees, but these are discussed with patients and their families upfront. We encourage families to ask questions and clarify any concerns they may have about fees or costs.Reviews
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Joanna Maria
The staff are really nice, caring, polite and helpful
18-04-2023
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Craig French
If you value the life of your loved one do not place them in this home. Care staff do try but nursing totally inadequate. Uncaring attitude.
18-02-2023
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Patricia Ahmad
18-10-2022
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Wendy Nugent
It doesn't deserve one star, don't send your loved ones here unless you want them neglected at every level, no staff, no care, dirty. Next step is CQC to report it
18-07-2022
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Sally Miller
My mother was in Was in Queens Hospital and transferred to Ashbrook nursing home for care Tuesday, the 12th of April 2022. The home is very basic, however I cannot praise the nursing staff ,the care workers,The cleaners, the activity leaders & the administration team enough. They really do care. My experience so far of this home is very positive I just wish my mum’s room had a shower so that I could give her a shower.If she stays in this nursing home I hope that we might be able to transfer to a room with bathing facilities. My mother has dementia and was very scared to move away from her family. The nurse hyacinth was very reassuring and gave me no doubt that she would be looked after well.
18-06-2022
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valerie cameron
Please do not allow your loved one to go here the home is very much understaffed and they are unable to cope with the needs of the residents. This is relevant to my experience on the 2nd floor. Their ratio of staff to patients is in need of adjustment as they have many failings, including security issues. The staff do their best but the Home needs to be reviewed by the appropriate Care authorities immediately before something else happens. A very dear parent of mine was discharged from Hospital to here, without my authorisation and without being able to view beforehand and was only in the Home for four days and through their negligence and neglect ended up in Hospital and subsequently died 10 days later. FOUR DAYS she was in there!! That says it all.
18-06-2022
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Patience Okai
My sister who was in her early 40s had a stroke 3 years ago and needed assistance with her care due to left sided weakness and she placed in the home. She died of pulmonary embolism few days after a successful reconstruction of craniotomy. I still blame myself for her death as she told me not to sent her back to the home after the surgery because she had witnessed people dying like flies. I sent her back to the home hoping to look for another home later. Unfortunately, she died couple weeks afterwards. Some of the staff were amazing but the manager was horrible. I will not recommend to anyone!
18-06-2022
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Ester Shaw
Dad's been in for two weeks and the improvement from hospital to now is amazing. Staff are helpful and friendly and genuinely seem to care. Rooms are nice and cosy, but still well equipped, plenty for residents to do, should they choose too. Dad hasn't moaned about the food, so it must be good!!!! Very clean and well organised, strict measures in place for visiting in regards to covid. I'm very happy with the care and tlc he is being given.
18-06-2021
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linda mathieson
Words are not enough for the amazing care my mum recieved in Beech unit at Ashbrook from the manager to the nurses, carers, caterers and cleaners so passionate and caring ,couldn't wish for better care for my mum, they were all so cheerful and caring , I would 100 % recomend anyone to considering if looking for care, they were angels.
18-06-2021
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Hazel Cornwell
My 94 year old Nan has been in the care home for one week now, and I am quite happy with the care and attention she is getting from the staff. The home smells clean and sterile upon arrival, and as far as care homes go, this is one of the best I've visited. I've tasted my Nan's dinner and the food is pretty decent too.
18-06-2021
