Arden Maidstone - BMW
Arden Maidstone BMW is a company based in Aylesford, England. They offer a variety of services including car leasing, garage services, and tire shops. They also provide financial services and have gift shops on their premises. Arden Maidstone BMW is an authorized Audi dealer and supplies air filters and driveshafts. They have machine shops and motorcycle shops and provide machinery and equipment for building and construction. Arden Maidstone BMW is a one-stop-shop for all your automotive needs.
Introduction to Arden Maidstone BMW
Arden Maidstone BMW is a renowned car dealership in Aylesford, England. The company has a rich history of providing exceptional services to its customers since its inception. They stand out in the industry by being one of the few car dealerships that offer a wide range of services, including car leasing, financial services, and garage services, all under one roof.Services & Products
Arden Maidstone BMW offers a range of services and products to its customers. They specialize in the sales of BMW and Audi cars, as well as motorcycle shops. The company also offers car leasing services, financial services, and garage services. Additionally, they sell car parts such as air filter suppliers, driveshaft shops, and tire shops. They also have gift shops where customers can purchase BMW branded merchandise.Location
Arden Maidstone BMW is located at 12 Wood Cl, Quarry Wood, Aylesford, ME20 7XB, in the heart of Aylesford. The area is bustling with activity, and customers can expect to find a variety of businesses in the surrounding area, including building and construction companies, machinery and equipment stores, and shops for cars, boats, and motorcycles. The closest public transportation options are the New Hythe train station (1.3 miles), Aylesford train station (2 miles), and Barming train station (2.5 miles).Benefits
Customers should choose Arden Maidstone BMW because of their exceptional customer service and reputation for providing quality products and services. The company has a team of experienced professionals who are always ready to help customers find the right car, parts, or services to suit their needs. Additionally, the company has a wide range of services, making it a one-stop-shop for all car-related needs.Good to know
Customers should be aware that Arden Maidstone BMW only sells BMW and Audi cars, as well as motorcycle shops. They also offer a range of services, including car leasing, financial services, and garage services. Additionally, they sell car parts such as air filter suppliers, driveshaft shops, and tire shops. Customers should also note that the company has gift shops where they can purchase BMW branded merchandise.Reviews
Customers have praised Arden Maidstone BMW for their exceptional customer service, quality products, and expertise. Many customers have called the company the best car dealership in Aylesford, citing their friendly and knowledgeable staff and wide range of services. Overall, customers have had positive experiences with Arden Maidstone BMW, and many recommend the company to others looking for quality car-related products and services.Amenities
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online support -
maintenance service
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after-sales service
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delivery service
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financing option
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parking
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oil change
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tire change
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repair
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customization
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parts
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accessories
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service
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pick-up
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delivery
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showroom
FAQ
What type of products do you offer in your gift shop?
We offer a variety of gift items in our shop, including BMW branded merchandise, keychains, clothing, and accessories.Do you provide a warranty or guarantee for your services?
Yes, we provide a warranty for all our services and guarantee customer satisfaction. Our team works hard to ensure that every service we provide is of the highest quality.Can you provide examples of past projects or clients you have worked with?
Yes, we have worked with a variety of clients in the past, including individuals and businesses. Some of our notable projects include custom car modifications, engine repairs, and tire installations.What quality control measures do you have in place to ensure the accuracy and precision of your work?
We have a rigorous quality control process in place that includes regular maintenance and inspections of our equipment, as well as ongoing training for our technicians. We also use high-quality parts and materials to ensure the accuracy and precision of our work.What types of tires do you carry for my specific vehicle?
We carry a wide range of tires for all types of vehicles, including BMW models. Our team can help you find the right tires for your specific vehicle based on your driving needs and preferences. Contact us for more information.Reviews
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Adam Nesbit
Very good service team and waiting area when having work done to car, buying a car here wasn't as good an experience in comparison to Vines Gatwick, when looking to purchase car here in 2021 they would not reduce the price of the car to match exact same model with less milage in other BMW store which was disappointing as I would have preferred to get my car locally.
17-06-2023
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Gavin Matthews
Servicing… more like slapdash chaos that you pay through the nose for! Booked my car in via BMW app for a service then received a call pushing the service back to a different date and changing it to the pricey 4 hour service. It’s the app that arranged the required service to begin with. Reconfirmed details via phone and booked in for an 8am start and during this time BMW arranged and charged for a hire car. Arrived on the day and greeted with a rattly mobility type car that didn’t inspire safety. I believe it to be a Toyota Aygo. You expect from BMW to hire a BMW. Wait in all day to receive a call at 4pm to say the car hasn’t been started and will be started the next morning and they will cover the cost of an additional day of the hire car. 30mins later receive a tyre and brakes check video via email, another 30mins (15mins before they close) receive a completion text telling me to collect the car. Can’t reach anyone by telephone. Ring first thing in the morning and can’t get to speak to the service department. Eventually receive a call confirming the car had the full major 4hr service completed and the car was fully cleaned inside and out all within 1hr and they claim to have been trying to call me to collect. None of this is of course true. On collection they couldn’t confirm how a 4 hr service was done in less than an hour and costs £630. Also the car bonnet was covered in white marks and swirl marks on the back. Tried removing the bonnet marks myself with my cuff before spotting from the passenger side that the car was covered in bird droppings. Inside was not clean either. To round it off the discounted the service £50 for me to contact the hire car company and arrange the additional hire car charges that they were supposed to deal with. BMW Arden servicing…. Waste of time and money that leaves you uncertain of the abilities and commitment to customer care!
17-06-2023
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Gisela De Vivo
12-06-2023
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usmaan abdullah
10-06-2023
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Anthony Hazel
Worst bmw dealership ever customer service is terrible no care for customers I have called more than 4 times and been told I would get. A call back 6 hours later still no call If you want things done avoid this dealership
10-06-2023
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James Brockwell
Efficient and a decent deal
10-06-2023
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Phil French
03-06-2023
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Peter Alev
Extremely satisfied with BMW Arden. Always there to cover my questions, explain next steps and provide reassurance on anything. A couple issues with my car managed on time with great customer service, end to end. Either over the phone or email always available to help and assist! Highly recommended. They are a reason to buy BMW
27-05-2023
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John Coughlan
Superb dealership.
17-05-2023
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Martyn Young
Due to geographic ease I have for years had the misfortune of using this business for various BMW services and repairs. A couple of good individuals but on the whole its badly managed, they combine poor customer service and zero flexibility - my advice is avoid but if you use them check your booking , invoice and be prepared to be let down after a long wait to get your keys back ! After 5 there is comedy chaos. I blame myself I should have moved dealership years ago . Yesterday I did. They will respond to this review by asking me to send in an email ... i.e. zero interest in a long term customer they have just lost.
17-05-2023
