Arc Legal Group
Arc Legal Group is a legal services provider based in Colchester, England. They specialize in paralegal services and offer a range of jobs and education opportunities. In addition, they also provide financial services to their clients.
Introduction to Arc Legal Group
Arc Legal Group is a company based in Colchester, England that provides legal and paralegal services to its clients. Founded in 2008, the company has a team of experienced legal professionals who are dedicated to providing their clients with the highest level of service possible. What sets Arc Legal Group apart from other legal services providers is their commitment to using innovative technology to streamline their processes and improve their clients' experience.Services & Products
Arc Legal Group offers a wide range of legal services to its clients, including contract review, legal research, and litigation support. They also offer paralegal services such as document preparation and drafting. Additionally, the company provides financial services to its clients, including debt management and financial planning.Location
Located on Lodge Lane in Langham, Colchester, Arc Legal Group is situated in a quiet, residential area just outside of the town center. The surrounding area is primarily residential, but there are several small businesses and shops nearby. Public transportation options include the Colchester Bus Station, which is 3 miles away, the Colchester North train station, which is 4 miles away, and the Marks Tey train station, which is 5 miles away.Benefits
Customers should choose Arc Legal Group because of their commitment to providing high-quality legal and paralegal services at an affordable price. The company's use of innovative technology allows them to provide their clients with a more streamlined and efficient service, saving them time and money. Additionally, their team of experienced legal professionals is dedicated to providing their clients with the best possible service and support.Good to Know
Customers should be aware that Arc Legal Group is committed to protecting their clients' privacy and confidentiality. The company takes great care to ensure that all client information is kept secure and confidential at all times.Reviews
Customers have consistently praised Arc Legal Group for their professionalism, expertise, and commitment to providing excellent service. Many clients have noted that the company's use of innovative technology has made their experience with the company more efficient and streamlined. Overall, customers have been very satisfied with the quality of service provided by Arc Legal Group.Amenities
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free consultation -
online appointments
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home visits
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payment plan
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notary service
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document filing
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court representation
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paralegal support
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immigration advice
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employment law advice
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appointment scheduling
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document preparation
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legal advice
FAQ
What specific areas of law does your paralegal firm specialize in?
We specialize in various areas of law, such as family law, employment law, immigration law, and personal injury law. Our team of paralegals has extensive experience and knowledge in these areas, allowing us to provide high-quality legal services to our clients.How experienced and qualified are your paralegals?
Our paralegals are highly experienced and qualified professionals who have undergone rigorous training and education. They possess the necessary skills, knowledge, and expertise to handle complex legal matters efficiently and effectively.How much experience do your attorneys have in handling cases similar to mine?
Our attorneys have many years of experience in handling various legal matters, including cases similar to yours. They have a deep understanding of the law and can provide you with expert legal advice and representation.Can you provide references or testimonials from past clients?
Yes, we can provide references and testimonials from past clients who have used our services. We take pride in our work and the level of service we provide, and we are happy to share the positive feedback we have received from clients.Reviews
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Marina Palmer
Helpful, polite and not judgemental. Iโve received good service.
21-05-2023
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Andy Davies
What is the point of this company, they make promises and don't even communicate that they are not coming. totally unprofessional. and unacceptable. best thing you can do it write to your insurance provider and complain, because that extra money you have paid for legal cover is worth nothing.
21-05-2023
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sue
At the initial stage of starting court proceedings, I contacted your firm about the administrative procedure for claiming legal costs in due course, only to be given 3 lots of contradictory information. Apparently at the present time I should either call back later, wait for a form to be posted to me to enable you to consider whether or not you will accept my solicitor's future costs for reimbursement or watch online videos which will limit any future claim for costs to a 60 day time period. For some reason all communications so far have been classified as 'legal advice'. If you have a department that can explain how your insurance policy for legal services actually works, I would be very grateful for its telephone number.
21-05-2023
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Tracy Gallier
Was only phoning to establish if I was covered, no clear answer apart from suggesting that he could send me claim form but might be a waste of my time. Did everything to dissuade me from pursuing rather than supporting and providing clear guidance
28-03-2023
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Zoe Says
Oh dear! There needs to be a 0 star button here Google. Similar to others here, I am concerned that ArcLegal Group gets essential to the case basics wrong OR ignores/overlooks your evidence at the preliminary stage. Is this an indicator of how their solicitors operate too? Very concerning. I have had to remind ArcLegal representatives, repeatedly, that the surveyor is NOT a solicitor! They have referred to a neighbour's surveyor (๐ธ๐ฉ๐ฐ ๐ฉ๐ข๐ด ๐ฃ๐ฆ๐ฆ๐ฏ '๐ฉ๐ช๐ณ๐ฆ๐ฅ' ๐ฃ๐ฆ๐ค๐ข๐ถ๐ด๐ฆ ๐ต๐ฉ๐ฆ ๐ฏ๐ฆ๐ช๐จ๐ฉ๐ฃ๐ฐ๐ถ๐ณ ๐ธ๐ฐ๐ฏ'๐ต ๐ฑ๐ถ๐ต ๐ฉ๐ช๐ด ๐ฉ๐ข๐ฏ๐ฅ ๐ช๐ฏ ๐ฉ๐ช๐ด ๐ฑ๐ฐ๐ค๐ฌ๐ฆ๐ต ๐ข๐ฏ๐ฅ ๐ฑ๐ข๐บ ๐ง๐ฐ๐ณ ๐ข ๐ด๐ฐ๐ญ๐ช๐ค๐ช๐ต๐ฐ๐ณ, ๐ด๐ฐ ๐ฉ๐ข๐ด ๐ข๐ด๐ฌ๐ฆ๐ฅ ๐ข '๐ด๐ถ๐ณ๐ท๐ฆ๐บ๐ฐ๐ณ' ๐ง๐ณ๐ช๐ฆ๐ฏ๐ฅ ๐ต๐ฐ ๐ฉ๐ข๐ณ๐ข๐ด๐ด ๐ฎ๐ฆ ๐ธ๐ช๐ต๐ฉ ๐ฉ๐ข๐ฏ๐ฅ ๐ฅ๐ฆ๐ญ๐ช๐ท๐ฆ๐ณ๐ฆ๐ฅ ๐ญ๐ฆ๐ต๐ต๐ฆ๐ณ๐ด) again and again as the solicitor instead of the surveyor. Does this mean anyone with a letterhead and logo is a solicitor to ArcLegal? If no, then it means they are not paying attention to my evidence because why else do they keep referring and confusing a surveyor's status with a solicitor's?โฃ There's no mention of the word solicitor on the surveyor's documents! So why the confusion ArcLegal? โฃ Very, very, very, very alarming that this status error (and more) are occuring so early in the case . Also the insistence in corresponding via email when there's a secure ArcLegal Group portal to upload confidential documents, is also concerning. Should the neighbour carry out his legal threat of getting a solicitor (as stated in the 'surveyor's' letters), ๐ ๐ช๐๐๐๐ ๐๐๐๐ ๐๐ ๐๐๐๐๐ ๐๐๐๐ ๐๐๐ ๐๐๐๐: "๐๐ ๐ ๐ช๐๐๐ ๐๐๐๐๐๐๐๐ ๐๐ ๐๐๐๐๐๐๐๐๐ ๐๐"?!?!?! โฃ โฃ If there's a lackadaisical tone/attititude/actions that is showing up now, (preliminary gathering evidence stage), isn't that a forewarning of what's to come? A waste of money because lost my case before ink even drys on submission legal papers?โฃ โฃ How? โฃJust how did Nationwide home insurance choose Arclegal as partners? โฃ โฃ How?โฃ Oh boy! Reading the reviews and my initial experience so far, just what have I ticked a box and paid extra 'legal cover' for? Trouble? Headache? Loss of funds? (๐๐ฆ๐ฃ๐ธ๐ถ๐ธ๐น) !!!!!!!! EDIT: Also, looking back at the emails received so far, I note they say: "Here at Arc Legal we are insurance personnel and not legally trained. We therefore cannot respond to your legal queries ourselves" Well that explains that then innit! Is this admission the reason for so many errors at my preliminary stage? Saying that, from reviews across the web, the solicitor stage is no better. I've now decided, should bullying neighbour send solicitor letter, I won't be using ArcLegal to defend me and the last day for my house insurance with Nationwide can't come quick enough!!!!
28-02-2023
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Dave Brickell
Felt I was speaking to customer service agent and not someone with leagal training.
28-02-2023
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Darren Bern
Excellent and very knowledgeable Thanks
28-02-2023
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James Mack
Absolutely dreadful company. Their contractors take days to attend for emergency support; they donโt follow up to get reports; agents do not return calls; their IT systems do not work. We have waited over a week for our home emergency claim to provide us with hot water and it is still not fixed. Avoid at all costs!
28-02-2023
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D Kemp
Absolutely disgusting customer service and worst company Iโve had the misfortune to deal with! Unfortunately I had no choice but to deal with them via my insurance company. Case handlers are rude and obnoxious and donโt listen. Caused me to have panic attacks but werenโt even bothered. Complaints are not dealt with properly and brush them under the table! Iโm now having to go to ombudsman about them. I would encourage anyone to read the reviews before dealing with them!
28-01-2023
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Victoria Step
28-01-2023
