Arc Appliances Ltd
Arc Appliances Ltd is a UK-based company that specializes in the sale of household appliances. They offer a wide range of products, including small and large appliances, electronics, and machinery. In addition to their retail services, Arc Appliances Ltd also provides repair services for washers, dryers, and other small appliances. They are known for their high-quality products and exceptional customer service. With a focus on meeting the needs of their customers, Arc Appliances Ltd is a trusted name in the appliance industry.
Introduction to Arc Appliances Ltd
Arc Appliances Ltd is a company based in Leeds, England that has been providing high-quality electrical appliances to their customers for over 20 years. The company's purpose is to make their customers' lives easier by offering a wide range of appliances that can fit any household's needs. What makes Arc Appliances Ltd unique is their commitment to providing top-notch customer service and their attention to detail in every product they offer.Services & products
Arc Appliances Ltd offers a variety of services and products to their customers. They are an appliance store that specializes in providing electrical appliances to their customers. The products they offer include household appliances such as refrigerators, washing machines, dryers, and small kitchen appliances. In addition, they also offer repair services for washers, dryers, and other household appliances.Location
Arc Appliances Ltd is located on Harrogate Road in Chapel Allerton, a bustling area of Leeds. The area is known for its lively atmosphere and is home to many shops, restaurants, and bars. Customers can expect to find a variety of businesses in the area, including machinery and equipment shops, small appliance repair services, and electrical appliance wholesalers. The company is easily accessible by public transportation, with the nearest bus stop being just a few minutes' walk away. The three closest public transportation options are the Harrogate Road bus stop (0.1 miles), the Stainbeck Lane bus stop (0.2 miles), and the Potternewton Lane bus stop (0.3 miles).Benefits
Customers should choose Arc Appliances Ltd over other companies in the same industry because of their commitment to providing excellent customer service and high-quality appliances. The company prides itself on offering a wide range of products that can fit any household's needs. Their staff is knowledgeable and always willing to help customers find the right appliance for their home. Additionally, they offer repair services, which can save customers money and reduce waste.Good to know
Customers should be aware that Arc Appliances Ltd is a wholesaler of household appliances, which means that they sell their products to other businesses in addition to individual customers. However, they still offer individual customers the same high-quality products and customer service that they offer their wholesale clients.Reviews
Customers have praised Arc Appliances Ltd for their excellent customer service, knowledgeable staff, and high-quality products. Many customers have noted that the company offers a wide range of appliances and that their prices are competitive with other retailers in the area. Customers have also noted that the repair services offered by the company are top-notch and that their appliances have lasted for many years.Amenities
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installation -
repair service
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warranty
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customer service
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delivery service
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online shopping
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credit card acceptance
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returns policy
FAQ
Can you provide examples of past projects or clients you have worked with?
Yes, we have worked with various clients in the past including hotels, restaurants, and households. We specialize in supplying and repairing all types of household appliances including refrigerators, washing machines, and dryers.What quality control measures do you have in place to ensure the accuracy and precision of your work?
We have a strict quality control system in place to ensure the accuracy and precision of our work. Our technicians are trained and experienced in handling different types of appliances. We also use the latest technology and equipment to diagnose and repair appliances.Do you offer installation services for the appliances purchased from your store?
Yes, we offer installation services for all the appliances purchased from our store. Our team of technicians will install the appliances and ensure that they are working properly.Do you offer any warranty or maintenance services for the appliances purchased from your store?
Yes, we offer warranty and maintenance services for the appliances purchased from our store. We provide a manufacturer's warranty on all the appliances we sell, and we also offer maintenance services to ensure that the appliances remain in good working condition.How long does it typically take for your technicians to diagnose and repair an issue with my washer or dryer?
The time it takes to diagnose and repair an issue with your washer or dryer depends on the nature of the problem. Our technicians will diagnose the issue and provide an estimated time for repair. We strive to provide efficient and timely repair services to our customers.Reviews
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Adrian Ward
Absolutely abysmal service from Avtar, the owner of this company who was supposed to come out today to repair my tenant's oven. The tenant was day off work and waited in. When I texted him this afternoon to see whether anyone was coming he said he was short staffed and would come tomorrow. The tenant would have been back at work then so that was not possible. Avtar knew this morning that he would not be sending anybody today but never contacted me or the tenant to let us know. When I rang him to express my dismay at wasting mine and the tenant's time there was not a hint of an apology. Rather he offerred only lame excuses, was argumentative, rude, dismissive and would not accept responsibility. I wholly concur with all the critical comments written about this company below. Definitely one to avoid. One star is far too generous a grading!
28-05-2022
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Martin Watson
Not so much a comment about the service, rather the proprietor. I parked outside the shop, as I was taking my daughter to ballet just down the road. He proceeded to shout at me out of his car window as he was pulling up, saying I was parking in 'his space' and then shouting profanities and teaching my 5 year old some new and unsavoury words.
28-05-2022
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Gurraj Jittlar
Absolute joke of a company, engineer was meant to come between 9-11am (time slot given by them) and then they don't even turn up, better yet they don't even have the decency to ring to let us know they won't make it. I got told by the 'boss' that apparently the engineers are not capable of picking up the phone to ring a customer which is the stupidest thing I've ever heard. Now they haven't turned up, I have gone back to work and then engineer turns up at 11:45pm, my 16 year old sister opens the door and the engineer gets rude, starts shouting at my little sister and she rings me upset and crying which is not on at all. Absolutely disgusting behaviour from a so called Professional company. I tried to explain to the so called boss what had occurred between the engineer and my sister but he would not listen to a word I was saying, Told me everyone is frustrated which is not a valid excuse for the actions and behaviour. I'm not the type of person to write reviews but when something like this happens, it's best people know about it and if I could give 0 stars I genuinely would.
28-05-2022
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Natasha H
Not recommended at all. Unprofessional engineer and worker as rely on customer word instead of their knowledge and diagnostic experience. Rude manager, AVTAR and made my appliance worse than before and I should give -10 rate.
28-05-2022
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Reza Rasool
Terrible customer service. Sold a dishwasher that doesn't wash dishes and is cheaply made. No offer of an alternative or exchange. Avoid.
28-05-2021
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Kerry Riley
I rang ARC To arrange for someone to come and look at my fridge freezer that had broken, they promised to send someone the next morning. The next day by lunchtime no-one had arrive, I called to check they were still coming and they said yes someone is on there way, rather abrupt and rude on the phone. I waited in, no one turned up, no one called and I've heard nothing since. Don't bother with them, when an appliance goes wrong, especially a fridge/freezer you need to be able to rely on someone to turn up. ARC are unreliable and rude.
28-05-2021
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Jeevan Choda
Excellent run business!
28-05-2021
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John Fletcher
We’ve used ARC for many years and always found Avtar to be helpful and well priced
28-05-2021
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Nadia Orlic
Avoid avoid avoid.....terrible service,repair was never done and had to purchase a new fridge freezer from a reputable company!
28-05-2020
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R C
Arranged an appointment to fix a dishwasher or replace it and was going to buy a washing machine at the same time. Took half a day off work. No-one arrived. Followed up with a phone call and was told they would chase the engineer. Disappointing.
28-05-2020
