Aquascene
Aquascene is a company based in Southend-on-Sea, England. They specialize in adventure sports and offer a wide range of products including canoe and kayak stores, marine supply stores, and seal shops. Aquascene is the go-to destination for sports and hobbies enthusiasts looking for quality products. Their shops and shopping experience are unparalleled, making them a top choice for customers.
Introduction to Aquascene
Aquascene is a company based in Southend-on-Sea, England that specializes in adventure sports and marine supplies. The company was founded with the goal of providing high-quality equipment and experiences for water enthusiasts. What sets Aquascene apart from other companies in the industry is their dedication to sustainability and their commitment to ensuring that their customers have a great time while also protecting the environment.Services & products
Aquascene offers a variety of services for adventure sports enthusiasts, including canoe and kayak rentals, guided tours, and equipment sales. They also have a marine supply store where customers can purchase everything from fishing gear to boat accessories. Aquascene prides themselves on carrying high-quality products from top brands in the industry.Location
Aquascene is located in the Seedbed Centre on Vanguard Way in Shoeburyness, which is a suburb of Southend-on-Sea. The area has a mix of residential and commercial properties, with a number of shops and restaurants nearby. Public transportation options include the Shoeburyness train station, which is 1.5 miles away, as well as several bus stops within walking distance.Benefits
Customers should choose Aquascene because of the company's commitment to sustainability and their dedication to providing high-quality equipment and experiences. The staff at Aquascene are knowledgeable and friendly, and they are always happy to help customers find the products or services that are right for them.Good to know
Customers should be aware that Aquascene is committed to protecting the environment, and they ask that all customers do the same. This means following all rules and regulations related to water sports and being mindful of the impact that these activities can have on the environment.Reviews
Customers rave about the high-quality equipment and experiences provided by Aquascene. They appreciate the company's commitment to sustainability and their dedication to providing excellent customer service. Overall, customers highly recommend Aquascene to anyone looking for an adventure sports or marine supply company.Amenities
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life jacket -
kayak
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canoe
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rafting
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fishing spot
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rental
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instruction
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delivery service
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online shopping
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parking
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changing room
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cafe
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gift shop
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free parking
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delivery
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online booking
FAQ
Do you offer any warranties or guarantees on your products?
Yes, we offer warranties and guarantees on our products. Please check the product description or contact us for more information.Do you offer any installation or maintenance services for the products you sell?
We do not offer installation or maintenance services for the products we sell. However, we can provide recommendations for reliable service providers in your area.Can you offer advice on what type of canoe or kayak would be best for my needs?
Yes, we would be happy to offer advice on what type of canoe or kayak would be best for your needs. Please contact us and provide us with more information about your intended use, skill level, and other relevant factors.What is the refund policy in case of cancellation or weather-related issues?
Our refund policy varies depending on the circumstances. Please refer to our website or contact us for more information on our cancellation and refund policies.Reviews
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bryan haley
Brought a Kayak at the very start of lockdown. Even with few staff and the uncertainty the pandemic brought the company communicated with me throughout. My order was slightly delayed but I was made aware of every effort to get the kayaks to us! Fantastic service and a great range of products! A**
28-05-2022
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a d
I bought a sevylor which had a defective seam. I sent pictures and they sent a replacement immediately. Impressed by this I recommended that the MIL bought a paddleboard from them. Same swift delivery. Very happy with the service we received
28-05-2022
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ChristchurchTraveller88
This company are bribing people for 5 star reviews which is extremely unethical! I purchased a Sevylor kayak from them last year - it was not the quality I expected and I returned it as it was lopsided. I couldn’t fault the returns policy but they did not have the more expensive one I wanted in stock. Very disappointed that they are breaching the trust of people reading these reviews by offering 10 free kayaks for good reviews.
28-05-2022
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David Hughes
Great experience with Declan and the team at Aquascene. The advice and time they took to help with buying our Sevylor Minnesota was outstanding. Their range is excellent, ordering was very easy and communication was spot-on. The quality of the products Aquascene carry is very high and should last well.
28-05-2022
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Craig m
Brilliant service, highly knowledgeable staff and prompt delivery. Wouldn't hesitate to order from them again.
28-05-2022
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Dean Morley
Good service and quick delivery. Prices also competitive
28-05-2022
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Adam Zazzara
I purchased a 3 man sevylour Minnesota from aquascene. I have zero experience on inflatable kayaks so I tried to call first for advice. I spoke to Declan the owner who was excellent and extremely patient with all my questions. He advised me with such care and attention it is clear he is truly an expert. I cannot express how satisfied I was with the service provided, Declan made sure I was completely comfortable with my decision and even price matched a slightly cheaper online special offer deal I spotted from one of his competitors. I could have easily just bought from the other supplier but chose Declan and aquascene as they were so much more helpful, polite and friendly when speaking on the phone. This is clearly a family business that cares about their customers. Whilst waiting for my kayak to arrive there were a few delays in UK delivery’s and I was contacted directly by Declan to express his apologies and kept completely up to date. I had to get back in touch recently regarding a replacement spare part I needed and spoke to Hannah, once again I received absolutely first class treatment. Hannah was able to get me the replacement part free of charge under warranty sent straight to my house with no quibble !!! What more can I say, a class act in every sense. 5star service all the way. Thank you.
28-05-2022
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bob wyatt
Canoe arrived on time. When I had a query on the product they were friendly and knowledgeable.
28-05-2022
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Liam Clayton
Excellent service. Whenever I have required spare parts they have been here the following day.
28-05-2022
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James York
Great service and knowledge for purchasing the first kayak. I got a great package with everything we needed. So far we've used the kayak in the sea off Devon, on Windermere and in the rivers of North Yorkshire. Many thanks again.
28-05-2022
