Dive Shops, Scuba Tour Agencies, Dive Clubs

Aquanauts

Aquanauts is a company based in Plymouth, England that specializes in providing services related to scuba diving. Their offerings include dive clubs, dive shops, and scuba tour agencies, catering to those interested in sports and hobbies. Additionally, they also provide travel and hotel services for their clients.

Introduction to Aquanauts

Aquanauts is a dive shop located in Plymouth, England. The company was established with the purpose of providing high-quality scuba diving equipment and services to both experienced divers and those new to the sport. What sets Aquanauts apart from other dive shops is their commitment to safety, their knowledgeable staff, and their dedication to providing a personalized experience for each customer.

Services & products

Aquanauts offers a wide range of scuba diving services and products. They offer equipment rentals, air fills, and a full range of dive courses from beginner to advanced. In addition, they offer dive trips to destinations both locally and abroad. Customers can purchase a variety of scuba diving equipment, including wetsuits, fins, masks, and more.

Location

Aquanauts is located in the heart of Plymouth, which is a bustling coastal city in the south-west of England. The area is home to a variety of businesses, including restaurants, bars, and shops. Customers can expect to experience a lively atmosphere and a wide range of activities both on land and in the water. The closest public transportation options are the Plymouth Train Station (0.7 miles), the Royal Parade Bus Stop (0.2 miles), and the Mayflower Street Bus Stop (0.2 miles).

Benefits

Customers should choose Aquanauts for their scuba diving needs because of their commitment to safety and customer service. The staff at Aquanauts are highly trained and knowledgeable, and they are dedicated to providing each customer with a personalized experience. Additionally, the company offers a wide range of services and products, making it a one-stop-shop for all scuba diving needs.

Good to know

Customers should be aware that Aquanauts requires all divers to have a valid certification before participating in any dive courses or trips. In addition, the company has strict safety protocols in place to ensure the safety of all divers.

Reviews

Customers have given Aquanauts rave reviews for their knowledgeable staff, commitment to safety, and personalized experience. Many customers have noted that the staff go above and beyond to ensure that each customer has a great experience, and that they feel safe and well taken care of throughout their dive.

FAQ

What types of diving certifications do your instructors have?

Our instructors have a wide range of certifications, including PADI and SSI. We ensure that all of our instructors are fully qualified and experienced to provide the best possible training to our customers.

What dive sites do you typically visit?

We visit a variety of dive sites around the Plymouth area, including the HMS Scylla, Eddystone Reef, and James Eagan Layne. Our dive sites are chosen based on safety, conditions, and the experience level of our customers.

Can you provide recommendations for nearby accommodations and activities for non-divers?

Yes, we can provide recommendations for nearby accommodations and activities for non-divers. Plymouth has a wide variety of hotels, B&Bs, and holiday rentals to choose from, and there are many activities to enjoy, such as hiking, sightseeing, and shopping.

What equipment is included in your dive packages?

Our dive packages include all necessary equipment, such as tanks, weights, and regulators. We also offer rental equipment for those who need it, including wetsuits, BCDs, and fins. Our equipment is regularly maintained and serviced to ensure the safety and comfort of our customers.

Reviews

Davey shephard

Used these guys to refill a dive bottle, very helpful and friendly. Would definitely use again in the future 👍

28-04-2023
Danny Powell

Class outfit, very good boat skipper. Always safety first

28-03-2023
Wyldwiisel

Very helpful went here to get a new wetsuit fitted ordered while in store as they didn't have the exact one I wanted and had it delivered to my house for free within a week they also seem to have a lot of sale items at discounted prices which seem to be the cheapest on the internet so keep a eye on the store for a bargain or two I haven't yet used my points from the online store yet but prob will soon

28-02-2023
Meg Barstow

28-02-2023
Julia Ackermann

Fantastic online shop and service! I ordered a dive computer yesterday and received it today, absolutely rapid delivery. There was a small issue where the dive computer I ordered was not available in the colour I ordered. I received a call immediately after placing my order that there was a mistake on their end, I agreed on a different colour and they took the unavailable colour of the website. Very friendly and proactive service. Many thanks to the Aquanauts team!

28-10-2022
Theo Russell

You will hear a lot of negative things within the Plymouth diving community about aquanauts, unfortunately it is all true. They are unprofessional and unorganised. I purchased a package of courses through them back in 2020, upon completing the first course (dry suit speciality) I decided that I no longer wanted to do any courses through them. At the time both in person and in writing they agreed to give me a refund (£275) for the courses I didn’t complete. As it turns out they had no intention of refunding me. It took 18 emails, 6 calls and the threat of small claims court to finally get my money back just a year and a half later! Although I found aquanauts as a whole to be un-helpful; Derek (my main point of contact) was particularly avoidant and unhelpful. I would advise anyone in and around Plymouth who is thinking of diving or buying equipment to NOT do it though aquanauts. Do yourself a favour and contact sound diving or indeep instead.

28-10-2022
Mai Bah'd

I came in for some scuber diving gear and Derrick was really helpful. He sold me a new halcyon wing and regs: coz I love the H’s. He also filled my tank, and must of known I had a bad shoulder so he didn’t make it too heavy. I came out with a 205 bar fill in my 15l steel Faber. (Which I hear is standard). Few other people in the shop bought wetsuits, one bloke complained they were pricier than lidl: what a bad man. His bad! He sounded northern, that was probably why. Accidentally I asked for a halcyon drysuit. Which he couldn’t get for me, even though I offered 7,000USD. He said it wasn’t available. So I said, “oh. My bad.” He looked like Id been down jesters at the weekend and done his husband. So I took my stuff and left. Sorry Derrick, that’s my bad. But on the flip side, can’t reckomend acuanoughts enuff.

28-09-2022
Jeewan Jain

Missold 2 expensive wet suits for children (10 & 14) - 3mm for £144 by Dereck (should have done well at cars showroom). Bought myself 3 mm wetsuit from Tresspass Plymouth City Centre for £23.99. The whole experience was bad!

28-08-2022
Lee Ingram

28-08-2022
Bruce Stacey

Great service at Aquanauts. Skipper is a nice young chap who knows how to brew tea coffee and bake pies. Oh and move the boat. 😉

28-07-2022