Aquanauts Baby Swimming
Aquanauts Baby Swimming is a company that specializes in providing baby swimming schools. They offer a safe and fun environment for babies to learn how to swim. Aquanauts Baby Swimming believes that swimming is an essential life skill that every child should learn. They also promote beauty and wellness through their swimming programs.
Introduction to Aquanauts Baby Swimming
Aquanauts Baby Swimming is a company that provides baby swimming schools and promotes beauty and wellness through swimming. The company was founded with the goal of introducing babies to the benefits of swimming at an early age. What makes this company unique is their focus on the physical and emotional development of babies through swimming.Services & products
Aquanauts Baby Swimming offers a variety of services including baby swimming classes, water safety education, and swimming lessons for toddlers and young children. They also sell swimming equipment such as swim diapers, swimwear, and goggles for babies and toddlers.Location
Aquanauts Baby Swimming is located in a bustling area with many businesses catering to beauty and wellness. The area is easily accessible by public transportation, with the nearest bus stop being only a five-minute walk away. The closest subway stations are Grand Central-42 Street Station, 34 Street-Herald Square Station, and Times Square-42 Street Station.Benefits
Customers should choose Aquanauts Baby Swimming because they prioritize the safety and well-being of babies during swimming lessons. They have highly trained instructors who are certified in infant and child CPR and first aid. Additionally, their facilities are specifically designed with babies in mind, featuring a temperature-controlled pool and a comfortable changing area.Good to know
Customers should be aware that Aquanauts Baby Swimming requires all babies to wear swim diapers during swimming lessons, and they offer them for purchase at their location. They also require parents to be in the pool with their babies during lessons.Reviews
Customers have praised Aquanauts Baby Swimming for their knowledgeable and friendly staff, clean facilities, and effective teaching methods. Many parents have seen significant improvements in their babies' physical and emotional development after taking swimming lessons with Aquanauts.Amenities
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pool -
changing room
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shower
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towel
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swimming instructor
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lifeguard
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floatation device
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first aid kit
FAQ
What is the minimum age for babies to start swimming lessons?
At Aquanauts Baby Swimming, we accept babies as young as 4 months old to start swimming lessons. We have programs specially designed for infants and toddlers to help them feel comfortable in the water.How many classes are included in each session?
Each session at Aquanauts Baby Swimming includes 10 classes. We offer different schedules to fit your needs and availability, and you can sign up for multiple sessions if you wish.What is the instructor to baby ratio during classes?
We maintain a small class size to ensure that each baby gets enough attention and supervision. Our instructor to baby ratio is 1:4 for babies under 2 years old, and 1:6 for older babies and toddlers.Are the swimming pools heated and sanitized regularly?
Yes, we take the safety and comfort of our students seriously. Our swimming pools are heated to a comfortable temperature, and we have a strict sanitation regimen to ensure that the water is clean and safe for our babies to swim in.What is the refund policy for missed classes or cancellations?
We understand that sometimes things come up and you may need to miss a class or cancel your enrollment. We offer a makeup class for any missed classes, as long as you let us know in advance. We do not offer refunds for missed classes or cancellations, but we can transfer your enrollment to a future session if needed.Reviews
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Joanne Price
We had really looked forward to starting my baby with his swimming lessons this weekend. I had contacted Aquanauts by email with some questions and we were initially happy with their speedy response, saying that there were two spaces available for this weekends class. I quickly clicked book now, completed the questions and organised a direct debit. I replied to the correspondance I had had with Aquanauts to tell them that I had set up the direct debit with high hopes of securing a place. Days past and I hadn't heard anything and no money had been taken from my bank so I emailed again...and once again, no response. I emailed this morning on a new email but again no response. Then I saw on Facebook that they had recently posted spaces for this weekends class and had since sent confirmation to another parent who had also emailed them, however I still had nothing. I was feeling annoyed by this point. Since they were not responding to my three emails, I put a message out on their Facebook post but was told to enrol (which I had told them I had already done and set the direct debit up for days ago) or email them (that had previously proven to be unsuccessful). Eventually we got a reply to say class is now full but we can join tomorrows class. Apparently my email went into their junk folder so I'm not sure how they ever got my first email that they responded to. Joining the class tomorrow is now too late for us as we have plans that cannot be changed easily. I'm really disappointed in how difficult it is to contact Aquanauts and I will instead have to find somewhere else more responsive. Update: A very detailed response from you. I'm not going to get into an argument, but it seems from some of your other reviews that getting a reply is an ongoing issue. We will just agree to disagree about who is factually correct. I have now booked on with an alternative swim school who have been very lovely and accomodating 🙂
18-01-2023
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Ethan Booth
18-11-2022
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Andy Heywood
Overall the confidence my children gained in and around the pool from their time learning here I can’t fault. How ever please be aware if you decide to leave at any point due to a change in circumstances. Sara is very rude and ignorant and doesn’t reply to messages or Emails. They have also cut our term short and taken unjustified fees from our payment in advance.
18-11-2022
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Mark Taylor
My wife and I have been taking our daughter with special needs to Aquanauts for for over two years .I can only describe the help Sara and her team has given us as totally inclusive ! Nothing is to much trouble for them to meet our daughter’s needs and it’s great to be back after COVID and would highly recommend to anyone.
18-06-2022
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Mia Grayson
18-06-2022
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Greville Kelly
18-06-2022
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Martin Mikolaj
Poor service. Taking money in advance and after they cancelled lesson not able to contact them for option to rebook or refund Don't responding on emails and phone line is always busy. Wasting money
18-06-2020
