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Stores

Apple Stratford City

Apple Stratford City is a premier technology company located in London, England. They specialize in providing top-of-the-line electronic devices and software to their customers. Their store, located in The Arcade at Westfield Stratford City, offers a unique shopping experience for those looking to upgrade their technology. With a focus on innovation and customer satisfaction, Apple Stratford City is a go-to destination for all your technology needs.

Introduction to Apple Stratford City

Apple Stratford City is a branch of the global technology company, Apple. The company was founded in 1976 by Steve Jobs, Steve Wozniak, and Ronald Wayne. Today, Apple is known for its innovative technology, such as the iPhone, iPad, and MacBook. Apple Stratford City is unique in that it provides customers with the opportunity to experience and purchase Apple products in a physical store setting.

Services & products

Apple Stratford City offers a wide range of products, including iPhones, iPads, Macs, Apple Watches, and AirPods. In addition to selling products, the store also offers services such as technical support, workshops, and one-to-one sessions to help customers get the most out of their Apple devices.

Location

Apple Stratford City is located in the heart of Westfield Stratford City, one of London's premier shopping destinations. The area is home to a wide range of shops, restaurants, and entertainment options. Customers can expect to find high-end fashion stores, luxury brands, and popular chain stores in the area. The nearest public transportation options are Stratford Underground Station (0.4 miles), Stratford International Station (0.5 miles), and Stratford Bus Station (0.2 miles).

Benefits

Customers should choose Apple Stratford City because of the high-quality products and services that are offered. The store has knowledgeable staff who can help customers find the right products for their needs and provide technical support when needed. The store also offers a range of workshops and one-to-one sessions to help customers get the most out of their Apple devices.

Good to know

Customers should be aware that Apple Stratford City can be busy, especially during peak shopping periods. It's best to book an appointment for technical support or one-to-one sessions to avoid waiting in line.

Reviews

Customers have generally had positive experiences with Apple Stratford City, citing the helpfulness of the staff and the quality of the products. Some customers have noted that the store can be busy, but overall, the reviews are positive.

Amenities

  • amenity
    online shopping
  • amenity
    gift cards
  • amenity
    cashless payment
  • amenity
    returns
  • amenity
    open late

FAQ

What is your return policy?

Our return policy allows customers to return products within 14 days of purchase for a full refund, as long as the item is in its original condition with all accessories included. However, certain products may have different return policies, so it is best to check with a sales associate or on our website for specific details.

Do you offer any warranties or guarantees on your products?

Yes, all of our products come with a standard one-year warranty. Additionally, customers have the option to purchase AppleCare+ coverage for extended warranty and technical support.

What payment methods do you accept?

We accept a variety of payment methods, including credit cards, debit cards, Apple Pay, and financing options through the Apple Card and Barclays Partner Finance.

Do you have any current sales or promotions?

As a company policy, we do not discuss current or future sales or promotions. However, customers can check our website or visit our store for any current offers.

Can you provide information on your customer loyalty programs or rewards system?

Yes, we offer a customer loyalty program called Apple Rewards, which allows customers to earn points with every purchase that can be redeemed for discounts on future purchases. Additionally, customers can sign up for our Apple Card to earn cashback rewards on all purchases made with the card.

Reviews

  • Bruno Irace

    17-06-2023

  • Jojo Jojo

    16-06-2023

  • Karthik Iyer

    Went to this Apple Store for the first time for my Apple Watch battery repair. I had the 5:15 pm appointment and was crowded. Had to wait for about 20 minutes for one of the Genius Bar person to attend to me. The experience was good as he listened to me patiently, understood my problems with the device, ran the diagnostic test and handed in my device for repair. I guess battery repairs take time but good thing is I don’t have to come back to store to collect instead it will be delivered to my home which is really convenient. The store experience is ok just be prepared to wait if its crowded.

    15-06-2023

  • Benardo Prita

    14-06-2023

  • Elmuntasir Yousif

    14-06-2023

  • Cristian Casota

    14-06-2023

  • Debbie Alcorn

    Omg..what a store...great customer service..

    13-06-2023

  • Frances Mulderrig

    Brilliant experience plenty of staff clean and feels safe

    13-06-2023

  • Wilson Egbujo

    Tried to buy a replacement charging case for my AirPod pro’s. Could not find the original electronic receipt, and obvs didn’t have the original box (does anyone). Told there was no way they could sell me one. Questioned that as an organisation they should have some way other than those two processes to find my details and purchases haven purchase a number of items from them in the past. To which they told me that they could by Bluetooth. Finally after being passed from one robot assistance to another robot assistant as apparently they all have work roles and positions and can’t do one thing without the other robots doing their bit. You can see where I’m going with this. Then get told that they can sell me a replacement case only for them to try to get me to purchase it at a higher price than what it was advertised on the website. Again questioned why this was the case only to be told well it’s just the way it is in the system. Again pushed back on paying any unnecessary costs if not required, to then a further 15 mins (no a total of 45 mins has passed for what I thought would be a simple transaction) is finally completed. At which point I ask why this had taken so much time and effort. To be told that it’s the process at Apple due to peoples workstations. Out I simple I said the process is broken or clearly not fit for purpose given this had been such a horrendous experience for a supposed replacement. Apple do better. Your products are overpriced for the market now, you have good staff but the process is broken for sales, customer service and general store interaction! It’s clear that money has taken over customer satisfaction and care!

    13-06-2023

  • anna krupa

    12-06-2023