Transcription Services

Appen

Appen is a leading provider of transcription services and IT & E-commerce solutions. Based in Exeter, England, Appen offers innovative and reliable services to clients around the world. With a team of experienced professionals and a commitment to excellence, Appen is dedicated to helping businesses achieve their goals and succeed in today's competitive marketplace. Whether you need transcription services or IT & E-commerce solutions, Appen has the expertise and resources to deliver the results you need. Contact us today to learn more about our services and how we can help your business grow.

Introduction to Appen

Appen is a company that was founded in 1996 and is based in Exeter, England. The company's purpose is to provide high-quality transcription services and IT & E-Commerce solutions to businesses around the world. What makes Appen unique is their focus on utilizing human intelligence to improve machine learning algorithms, making their services more accurate and efficient.

Services & products

Appen offers a variety of services to their clients, including transcription services and IT & E-Commerce solutions. Their transcription services are highly accurate and efficient, making them a top choice for businesses that rely on transcriptions for their operations. Their IT & E-Commerce solutions are designed to help businesses improve their online presence and increase their profitability.

Location

Appen is located in Rockeagle House, which is situated in the heart of Exeter. The area is known for its beautiful architecture and rich history. In the area, customers can expect to find a variety of businesses, including cafes, restaurants, and shops. The nearest public transportation options to Appen are the Exeter St Davids train station, the Exeter Bus Station, and the Exeter Central train station, all of which are within a mile of the company.

Benefits

Customers should choose Appen because of their commitment to providing high-quality services that are tailored to their clients' needs. Appen is also known for their excellent customer service, which is available 24/7 to assist with any issues or questions that may arise.

Good to know

Customers should be aware that Appen is a highly reputable company that has been in business for over 25 years. They have a proven track record of providing high-quality services to their clients.

Reviews

Customers have consistently praised Appen for their accuracy, efficiency, and excellent customer service. Many have commented on the company's attention to detail and their ability to provide customized solutions to meet their clients' needs.

Amenities

computer
printer
internet access
software
security system
backup system
quality assurance
editing
proofreading
file conversion
data entry
technical support
customer service

FAQ

What types of audio or video files do you support for transcription?

We support a wide range of audio and video file formats for transcription, including MP3, WAV, AIFF, MP4, and AVI.

What is your turnaround time for completed transcriptions?

Our standard turnaround time for completed transcriptions is 48-72 hours, but we also offer expedited services for faster turnaround times.

How do you ensure the accuracy of transcriptions?

We use a combination of skilled human transcribers and advanced software tools to ensure the accuracy of our transcriptions. Our transcribers are trained to accurately transcribe audio and video content, and our software tools help to catch any errors or inconsistencies.

Do you offer verbatim or edited transcriptions?

We offer both verbatim and edited transcriptions, depending on the needs of our clients. Verbatim transcriptions include all spoken words, while edited transcriptions may omit filler words or repetitions for readability.

What is your pricing model for transcription services?

Our pricing model for transcription services is based on the length of the audio or video file, as well as any additional services requested by the client. We provide transparent pricing quotes upfront, so there are no surprises or hidden fees.