Apelson
Apelson is a company based in Normanton, England that specializes in appliances and customer services. They are dedicated to providing top-quality products and services to their customers. With a focus on shops and shopping, Apelson is committed to meeting the needs of their clients and ensuring their satisfaction.
Introduction to Apelson
Apelson is a British company that has been in the home appliances industry for over 30 years. The company's mission is to provide customers with high-quality appliances and excellent customer service. Apelson prides itself on being a family-owned business that values its customers and their satisfaction. The company's unique selling point is its commitment to offering customers the latest technology in home appliances.Services & Products
Apelson offers a wide range of home appliances, including refrigerators, ovens, microwaves, washing machines, and dishwashers. The company's products are designed to be energy-efficient and environmentally friendly, making them an excellent choice for customers who want to reduce their carbon footprint. In addition to selling appliances, Apelson also offers repair and maintenance services for appliances.Location
Apelson is located in Normanton, England, on Pope St. The area is a bustling shopping district, with many shops and restaurants nearby. Customers can expect to experience a lively atmosphere when visiting the area. The nearest public transportation options to Apelson are the Normanton Train Station, which is 0.4 miles away, the Normanton Bus Station, which is 0.3 miles away, and the Altofts Bus Stop, which is 0.2 miles away.Benefits
Apelson stands out from other companies in the same industry because of its commitment to customer service. The company offers excellent support to customers, from the moment they enter the store to after they have made their purchase. Apelson's products are also of high quality and are designed to be long-lasting, making them an excellent investment for customers.Good to Know
Customers should be aware that Apelson's repair and maintenance services are only available for appliances purchased from the company. Additionally, the company does not offer delivery services for its products, and customers will need to arrange for their own transportation.Reviews
Customers have praised Apelson for its excellent customer service and high-quality products. Many customers have noted that the company's appliances are long-lasting and energy-efficient, making them an excellent investment. However, some customers have expressed frustration with the company's lack of delivery services. Overall, Apelson has received positive reviews from customers.Amenities
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free delivery -
installation
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repair
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maintenance
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pick-up
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warranty
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online ordering
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credit card payment
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cash payment
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discounts
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gift cards
FAQ
What is your return policy for appliances?
Our return policy for appliances allows customers to return products within 30 days of purchase, provided they are in their original packaging and condition. We also require a receipt or proof of purchase. However, some exclusions may apply, so we recommend checking our return policy on our website or contacting our customer service team for more information.Do you offer installation services for the appliances purchased from your store?
Yes, we offer installation services for the appliances purchased from our store. Our team of experts can install the appliances for you at an additional cost. The cost may vary depending on the type of appliance and the complexity of the installation. Please contact our customer service team or visit our store for more information.What types of warranties do you offer for appliances?
We offer a range of warranties for appliances, including manufacturer warranties and extended warranties. Manufacturer warranties typically cover defects in materials and workmanship for a specific period of time, while extended warranties offer additional coverage beyond the manufacturer warranty period. The type of warranty offered may vary depending on the appliance and the manufacturer. Please check our website or contact our customer service team for more information.Can you provide recommendations for appliances that meet my specific needs and budget?
Yes, our team of experts can provide recommendations for appliances that meet your specific needs and budget. We offer a wide range of appliances from various brands and can help guide you in selecting the right appliance for your needs and budget. Please contact our customer service team or visit our store for assistance.How do I contact customer support if I have issues with my purchased appliances?
You can contact our customer support team by phone, email, or through our website. Our customer service team is available during regular business hours and will be happy to assist you with any issues or concerns you may have with your purchased appliances. Please check our website for contact information or visit our store for assistance.Reviews
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Ashlee-james Aspin
Ordered a part from kingfisher spares. These guys sent out a part. It was the wrong one, and when you try and ring them you get another company again!
18-05-2023
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Andrew Stopford
Bought a cooker hood and agreed a delivery date. Did this specifically because we were going away for a few days. Whilst away and two days before the delivery date, I got a text from the delivery company saying the hood would be delivered in the next hour. I had no Internet access to do anything to stop the delivery, and no phone number was provided. I contacted my neighbour who was luckily at home. He called round and found the hood left outside our house. Rang Apelson who were apologetic but didn't seem to completely get the point which was that the hood could have been stolen or damaged by the weather. Would treat with caution.
18-05-2023
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Mark Heptinstall
18-04-2023
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Michael Wyatt
I bought an induction hob and oven in December 2015. During the next several months, the main hotplate kept cutting out. I contacted these people, they sent a repair man out rather than a replacement as I asked. Over the next 2 years, he visited 4 times and never cured the fault. I decided to live with it as it was a niggle rather than a full-blown problem and the alternative was legal action. New Years Eve 2019 it failed completely and I had to buy a conventional hob to cook. This company has no interest in consumers once the money is paid and a recent technical review of their Chinese-made products described them as 'basement' sales. There are better places to buy with an honourable service ethos.
18-06-2020
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Elisabeth ROCHER
18-06-2020
