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Telephone Answering Services

AnswerMyPhone .biz

AnswerMyPhone.biz is a telecommunications company that specializes in providing top-notch telephone answering services. Based in Cardiff, Wales, the company is committed to delivering exceptional customer service to its clients. With a focus on efficiency and professionalism, AnswerMyPhone.biz is dedicated to meeting the needs of businesses of all sizes.

Introduction to AnswerMyPhone .biz

AnswerMyPhone .biz is a telecommunications company that provides telephone answering services to businesses in need of professional and reliable assistance. Founded in 2005, the company has been serving clients across the UK for over a decade. What sets AnswerMyPhone .biz apart from its competitors is their focus on delivering personalised services that cater to the specific needs of each client.

Services & products

AnswerMyPhone .biz offers a range of telephone answering services that include message taking, call forwarding, diary management, and virtual receptionist services. They also provide businesses with a dedicated phone number and voicemail service. Customers can choose from various packages that suit their needs and budget.

Location

Located on the 1st floor of 10 Merthyr Rd, Cardiff, AnswerMyPhone .biz is situated in a bustling commercial area that is home to various businesses, including law firms, marketing agencies, and accounting firms. The area has easy access to public transportation, with the closest bus stop being just a 2-minute walk away. The nearest train station is Cathays, which is approximately 1.2 miles away. Other nearby transportation options include the Heath Hospital Halt and the Ty Glas station.

Benefits

AnswerMyPhone .biz prides itself on providing high-quality customer service that is personalised to each client's needs. By using their services, businesses can ensure that their customers are always attended to, even outside of regular business hours. Additionally, AnswerMyPhone .biz offers flexible pricing plans that allow customers to choose the services they need and only pay for what they use.

Good to know

Customers should note that AnswerMyPhone .biz operates on a 24/7 basis, which means that their services are available even on holidays and weekends. They also have a team of experienced professionals who are trained to handle calls from various industries, including healthcare, legal, and hospitality.

Reviews

Customers have praised AnswerMyPhone .biz for their professionalism, reliability, and excellent customer service. Many have noted that their services have helped improve their business operations and have allowed them to focus on other important aspects of their business. Overall, customers have found AnswerMyPhone .biz to be a valuable asset to their businesses.

Amenities

  • amenity
    24-7 availability
  • amenity
    live answering
  • amenity
    call transferring
  • amenity
    voicemail services
  • amenity
    call screening
  • amenity
    appointment scheduling
  • amenity
    call recording
  • amenity
    online account management
  • amenity
    on-call support
  • amenity
    customized greeting
  • amenity
    fax services
  • amenity
    text messaging
  • amenity
    call conferencing

FAQ

What type of call answering services do you offer?

We offer a variety of call answering services including live answering, virtual receptionist, message taking, and call forwarding.

How many call agents do you have and are they trained specifically for my company needs?

We have a team of experienced call agents who are trained to handle calls for various industries. We can customize our training to fit your specific company needs.

Can you customize your services to fit my company's specific requirements?

Yes, we can customize our services to fit your company's specific requirements. We will work with you to create a tailored call answering solution that fits your business needs.

How quickly can you answer my calls and what are the hours of operation?

We answer calls promptly and our average answer time is less than 3 rings. Our call answering services are available 24/7, 365 days a year.

How do you ensure the security and confidentiality of my callers' information?

We take the security and confidentiality of your callers' information seriously. Our call agents are trained to handle sensitive information with care and we have strict security protocols in place to safeguard your data. We are also GDPR compliant.

Reviews

  • Daniel Echeverria

    AMP have provided us with a premium professional service. From day one, everyone we have spoken to has been friendly and accommodating. They spent the time to get to know our business and ask all the right questions when answering our phone calls which has always led to detailed messages being passed on to us. Would highly recommend.

    28-06-2022

  • Trichromic Partner

    We've being using the services of AMP since 2017 and have no reason to move elsewhere. AMP answer the calls to our general enquires and sales department so we don't miss anything when concentrating on project and support work. The information from the callers is always promptly passed to the correct person in our company. Thanks AMP :-)

    28-05-2022

  • Pete Liggins

    Positive: Professionalism, Quality, Responsiveness, Value

    28-05-2021

  • Delphine B

    We have worked with AMP for years now. They are part of the team. We call them "Our Welsh Family". They do so much more than just answer our calls. We couldn't do without them!

    28-05-2021

  • Paul Tallett

    As a lead generation agency that specialises in working with Local Businesses, we know how important it is for our clients to get in touch with their potential customers ASAP! Delyth and the team at Answermyphone.biz have been instrumental in helping us consistently gain and keep more clients. Their Lead follow-up and call answering service has made a massive difference to the quality of the conversations our clients are having. Meaning they are not wasting their time answering the phone or trying to follow up unqualified enquiries. The stats don’t lie! Since working with answermyphone.biz our client’s conversion rate has increased by over 300%. I would urge you to get in touch with them so they can help you convert more enquiries into sales.

    28-05-2021

  • Lynne Cervi

    Positive: Professionalism, Quality, Responsiveness, Value

    28-05-2021

  • Liz Pugh

    Positive: Professionalism, Quality, Responsiveness, Value

    28-05-2021

  • Paul david

    Positive: Professionalism, Quality, Responsiveness, Value

    28-05-2021

  • Nik Bhayani

    Positive: Professionalism, Quality, Value

    28-05-2020

  • James Tuck

    Positive: Professionalism, Value

    28-05-2020