Ansacom Ltd
Ansacom Ltd is a UK-based company that specializes in providing telephone answering services and telecommunications solutions. With a focus on delivering exceptional customer service, Ansacom Ltd offers a range of services to meet the needs of businesses of all sizes. The company is located in Tunbridge Wells, England, and is dedicated to helping its clients improve their communication and streamline their operations.
Introduction to Ansacom Ltd
Ansacom Ltd is a telecommunications company based in Tunbridge Wells, England. The company was established with the goal of providing high-quality telephone answering services to businesses of all sizes. They pride themselves on their exceptional customer service and their ability to tailor their services to meet the unique needs of each of their clients.Services & products
Ansacom Ltd offers a range of telephone answering services, including call forwarding, message taking, and virtual receptionist services. They also provide bespoke call handling solutions, which are tailored to the specific needs of each client. Their services are designed to help businesses improve their customer service, increase efficiency, and reduce costs.Location
Ansacom Ltd is located in the Southborough Centre in Tunbridge Wells. The area is home to a variety of businesses, including retail stores, restaurants, and professional services. Customers can expect to experience a vibrant and bustling atmosphere in the area. The closest public transportation options are Tunbridge Wells Railway Station (1.6 miles), High Brooms Railway Station (1.7 miles), and Tonbridge Railway Station (2.8 miles).Benefits
Ansacom Ltd stands out from other companies in the same industry due to their exceptional customer service and their ability to provide bespoke solutions to meet their clients' needs. They offer a range of services designed to help businesses improve their efficiency, reduce costs, and enhance their customer service.Good to know
Customers should be aware that Ansacom Ltd takes data protection and privacy very seriously. They comply with all relevant data protection regulations and have strict policies and procedures in place to ensure the security of their clients' data.Reviews
Customers have consistently praised Ansacom Ltd for their excellent customer service and their ability to provide tailored solutions to meet their unique needs. They are highly recommended for their professionalism, reliability, and responsiveness.Amenities
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live answering -
call transferring
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voicemail services
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call screening
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appointment scheduling
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call recording
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online account management
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customized greeting
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fax services
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call conferencing
FAQ
What type of call answering services do you offer?
We offer a range of call answering services, including virtual receptionist, message taking, and call forwarding.How many call agents do you have and are they trained specifically for my company needs?
We have a team of trained call agents who are experienced in handling various types of calls. We can also provide personalized training to our agents to meet your specific company needs.Can you customize your services to fit my company's specific requirements?
Yes, we can customize our services to meet your specific needs. We will work with you to develop a tailored call answering solution that reflects your company's values and meets your business objectives.How quickly can you answer my calls and what are the hours of operation?
We offer 24/7 call answering services to ensure that your callers are always attended to promptly. Our agents are trained to answer calls quickly and provide a professional service. We also offer flexible hours of operation to suit your business needs.How do you ensure the security and confidentiality of my callers' information?
We take the security and confidentiality of your callers' information seriously. We have strict protocols in place to ensure that all data is handled securely and confidentially. Our agents are trained on data protection and we use secure systems to store and transfer data.Reviews
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Sarah Murrison
17-06-2022
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Karen Smith
An outside Company to answer the phones on my behalf...... I was sceptical. Why use someone who does not know my business? How wrong I could be! After a couple of training sessions with one of their supervisor / trainers. We came up with a script and manner to answer the calls, we devised a set of questions to get as much information ready for a call to be returned. Ansacom took on my call answering. I put my phone on do not disturb, and the call is answered professionally. Calls are answered quickly, using the right questions pertinent to my business, the full descriptive messages are then sent over to me via email & also text messages when I am out visiting clients, which I pick up, and respond to. Customers believe that they are speaking to one of the team in the office! The other good thing - all those sales calls, from prospecting people trying to sell services or wanting to speak to the person who deals with xyz within my company, they are weeded out, no messages to me to ring them back, and best of all NOT charged for. What more can you ask for?
17-06-2021
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RW UK
Excellent customer service 👍🏼
17-06-2020
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Derek Rochford
Great Place friendly staff and excellent communication skills. For any potential business looking for answering service and Telesales campaigners look no further 5* company recommended.
17-06-2019
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Graham Brown
Ansacom offer a professional phone answering service. My clients have been much happier since I ditched the answerphone to use ansacom. Highly recommended.
17-06-2019
