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Jewellers, Jewelry Repairs

Andrew Smith Jewellers Ltd

Andrew Smith Jewellers Ltd is a reputable company that specializes in providing high-quality jewelry and jewelry repair services. With a focus on customer satisfaction, the company has built a strong reputation for excellence in the industry. Their shops offer a wide range of jewelry options for customers to choose from, making it a go-to destination for those looking for unique and beautiful pieces. Andrew Smith Jewellers Ltd is committed to providing exceptional service to all their customers and ensuring they leave satisfied with their purchase.

Introduction to Andrew Smith Jewellers Ltd

Andrew Smith Jewellers Ltd is a family-owned business that has been operating since 1985. The company's main goal is to provide customers with high-quality jewelry and excellent customer service. What makes this company unique is their attention to detail and their commitment to ensuring that each customer is satisfied with their purchase.

Services & Products

Andrew Smith Jewellers Ltd offers a variety of services, including jewelry repairs, bespoke jewelry design, and watch repairs. They also offer a wide range of products, including engagement rings, wedding rings, earrings, bracelets, and necklaces. Customers can choose from a selection of precious metals and gemstones to create a piece that is unique to them.

Location

Andrew Smith Jewellers Ltd is located in West Malling, a charming market town in the county of Kent, England. The town is home to a variety of independent shops and restaurants, as well as historic buildings and landmarks. Customers can expect to experience a friendly and welcoming atmosphere in the town, which is easily accessible by public transportation. The three closest public transportation options are West Malling train station (0.2 miles), East Malling train station (1.2 miles), and New Hythe train station (1.7 miles).

Benefits

Customers should choose Andrew Smith Jewellers Ltd because of their commitment to quality and customer service. The company has a team of experienced jewelers who take pride in their work and are dedicated to providing customers with the best possible experience. They also offer competitive pricing and a wide range of products, ensuring that each customer can find something that fits their style and budget.

Good to Know

Customers should be aware that Andrew Smith Jewellers Ltd operates on an appointment-only basis, so it is important to book in advance if you wish to visit the store. They also offer a free consultation service for customers who are interested in creating a bespoke piece of jewelry.

Reviews

Customers have praised Andrew Smith Jewellers Ltd for their excellent customer service, attention to detail, and high-quality products. Many have commented on the friendly and welcoming atmosphere of the store, as well as the expertise of the jewelers. Overall, customers have had a positive experience with the company and would recommend it to others in need of jewelry repairs or looking to purchase a special piece.

Amenities

  • amenity
    engraving
  • amenity
    custom design
  • amenity
    appraisal
  • amenity
    repair
  • amenity
    watch battery replacement
  • amenity
    insurance
  • amenity
    delivery
  • amenity
    returns
  • amenity
    on-site parking
  • amenity
    free consultation
  • amenity
    on-site repairs
  • amenity
    polishing
  • amenity
    resizing
  • amenity
    cleaning
  • amenity
    stone setting
  • amenity
    prong tightening
  • amenity
    chain soldering
  • amenity
    clasp replacement

FAQ

Do you offer custom design services for jewellery?

Yes, we offer custom design services for jewellery. Our team of skilled craftsmen work closely with our customers to create unique and personalized pieces that meet their specific requirements and preferences. We use high-quality materials and the latest techniques to ensure that every piece is of the highest quality.

What type of metals do you use for your jewellery?

We use a variety of metals for our jewellery, including gold, silver, platinum, and palladium. We also offer jewellery in a range of carats and colors to suit our customers' preferences and budgets. All of our metals are ethically sourced and of the highest quality.

Do you provide appraisals or certificates of authenticity for your products?

Yes, we provide appraisals and certificates of authenticity for all of our products. Our team of experts carefully assesses each piece to ensure that it meets our high standards of quality and authenticity. We also provide detailed documentation and information to our customers to ensure that they have all the necessary information about their purchase.

Can you provide references or reviews from previous customers?

Yes, we can provide references and reviews from previous customers. We are proud of our reputation for providing high-quality products and services, and many of our customers have left positive reviews and feedback about their experience with us. We would be happy to share these with anyone who is interested in learning more about our company.

Can you provide references from previous customers who have used your repair services?

Yes, we can provide references from previous customers who have used our repair services. Our team of experienced and skilled craftsmen are able to repair and restore a wide range of jewellery, from simple repairs to more complex restorations. We are committed to providing our customers with the highest level of service and satisfaction, and many of our previous customers have been very happy with the results.

Reviews

  • Harriet

    Lovely jewellers. Great price and found the perfect replacement for a lost Opal in my engagement ring and always great service when we have needed resizing and fixing pieces of jewellery.

    12-06-2023

  • Andrej Lech

    10-06-2023

  • Samantha Pay

    Highly recommend. I absolutely love this Jewellers, so helpful and never pushy. In fact I’ve always been told to have a think before purchasing. I took my mother in laws ring there to get made smaller and it came back looking like new! I have also purchased my engagement ring and our wedding rings in this lovely shop.

    17-03-2023

  • Charlie Davies

    Please steer clear. These people will rip you off. Cleaned my jewellery which then broke. Sold them jewellery but one piece I shouldn’t have, tried to purchase back but they wanted double and some.. what I sold it for.

    17-03-2023

  • Marcus Cribb

    17-08-2022

  • Dan Brooks

    15 years ago (when I was 17) I walked into this lovely local Jewellers and the owner (Andrew) had a friendly negotiation with me and I sold him a gold pocket watch. Today (15 years on) I walked into the same store to find Andrew and his lovely daughter Olivia who were so helpful with valuing and verifying my luxury AP watch. They've supplied me with a same day valuation for my insurance company and are as friendly, polite and efficient as always - the value for money in the shop is also second to none. I can't recommend them enough.

    17-07-2022

  • Eleanor Swan

    Absolutely delighted with the service! Professional, incredibly helpful and very well priced. Thank you for doing such a beautiful job resizing and repairing my late grandmothers ring. I will no doubt be back!

    17-06-2022

  • Bored Muzza

    My jeweller of choice. Definitely no rubbish here with expert guidance. Highly recommended.

    17-06-2022

  • Paul O'Hara

    VERY GOOD AND CONSCIOUS. IF YOU WANT PROFESSIONAL HELP, VISIT ANDREW SMITH

    17-06-2022

  • Lewis Howard

    Excellent service, we have purchased our wedding rings and engagement rings before from andrew smith and always had good service but today was amazing. My tag watch needed a clasp replaced which unfortunately they could not supply. I managed to find one online and they fitted it within 20 minutes at an amazing price.

    17-06-2022