Ambassador Cruise Line
Ambassador Cruise Line is a leading cruise agency based in Purfleet, England. They specialize in providing top-notch travel and hotel services to their clients. With their expertise in the industry, they offer a wide range of cruise packages to suit every budget and preference. Whether it's a romantic getaway or a family vacation, Ambassador Cruise Line has got you covered. Contact them today to book your dream cruise vacation.
Introduction to Ambassador Cruise Line
Ambassador Cruise Line is a UK-based cruise agency that provides customers with a unique experience. The company was founded with the goal of offering affordable luxury cruises to customers looking for a high-quality vacation experience. Ambassador Cruise Line has a rich history of providing excellent customer service and top-notch amenities onboard their ships, making them stand out in the industry.Services & products
Ambassador Cruise Line offers a variety of services to customers, including luxury cruises to destinations around the world. Customers can choose from a range of packages that cater to their individual needs and preferences. The company provides customers with the option to choose from a variety of dining options, onboard activities, and entertainment, ensuring that everyone has a memorable experience.Location
Ambassador Cruise Line is located in Purfleet, a town in Essex, England. The area is known for its beautiful scenery and historic landmarks, including the Royal Opera House and the Tower of London. Customers can expect to find a range of businesses in the area, including restaurants, cafes, and shops. There are several public transportation options available near the company, including the Purfleet railway station, the Lakeside Shopping Centre bus station, and the Grays Thurrock Lakeside bus station, all within a few miles of the company.Benefits
Customers should choose Ambassador Cruise Line for their next vacation because of the company's commitment to providing customers with a luxurious and unforgettable experience. The company offers a range of amenities and activities onboard their ships, ensuring that customers have everything they need for a comfortable and enjoyable vacation.Good to know
Customers should be aware that Ambassador Cruise Line operates primarily in the UK and Europe, so they may not be the best choice for customers looking to travel to other parts of the world. Additionally, customers should be aware of the company's cancellation and refund policies before booking their trip.Reviews
Customers have consistently praised Ambassador Cruise Line for their exceptional customer service, luxurious amenities, and enjoyable onboard activities. Many customers have noted that the company provides excellent value for the price, making them a top choice for customers looking for an affordable luxury cruise experience.Amenities
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pool -
gym
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lounge
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bar
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restaurant
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room service
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wi-fi
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laundry service
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entertainment
FAQ
What are the pricing options for different types of cruises available with your agency?
At Ambassador Cruise Line, we offer a range of pricing options for various types of cruises, including budget-friendly options and luxury cruises. Our pricing depends on several factors, such as the cruise line, destination, duration of the cruise, and cabin type. We work closely with our customers to find the best cruise package that fits their budget and preferences.Can you provide information on the various cruise lines your agency partners with?
Yes, we partner with several reputable cruise lines, including Fred. Olsen Cruise Lines, Cruise & Maritime Voyages, and Royal Caribbean International. Each cruise line has its unique features and amenities, and we can help customers choose the best option based on their interests and preferences.What services do you offer to help customers plan and book their cruise vacations?
We offer a range of services to help customers plan and book their cruise vacations, including personalized itinerary planning, cabin selection, travel insurance, and visa assistance. We also provide detailed information about the ports of call, onboard amenities, and activities to help customers make informed decisions. Our experienced travel advisors are available to answer any questions and provide guidance throughout the booking process.Can you provide details on the onboard amenities and activities offered by the cruise line?
Yes, we can provide details on the onboard amenities and activities offered by each cruise line. These may include dining options, entertainment, spa services, fitness centers, and shore excursions. We can also help customers choose the best cabin type based on their preferences, such as a balcony cabin or a suite. Our goal is to ensure that our customers have a memorable and enjoyable cruise experience.What is your cancellation policy and are there any fees associated with cancelling a booking?
Our cancellation policy and associated fees vary depending on the cruise line and fare type. We always recommend that customers purchase travel insurance to protect against unforeseen circumstances. If a customer needs to cancel a booking, we work with the cruise line to minimize any fees and provide a refund if possible. Our travel advisors are available to discuss the specific cancellation policy for each booking.Reviews
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Samuel Jones
I used to work on the Ambience when it was the Pacific dawn. My partner and I have not had the COVID jabs as we want to start a family and aren't yet satisfied with data surrounding fertility side-effects. We both would have loved to travel with Ambassador but could not due to policies which were in keeping with the medical climate at the time. It is now May 2023 and we still are not welcome aboard. Disgusting and unnecessarily medically discriminatory.
07-05-2023
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Wil Hodges
Been on several cruises before this one with different cruise lines. Ambassador need to come up to their level. 1. Food was below par compared to the other cruise lines. Most food lacked the flavor the dishes should have. Wife order steak medium rare and got a very rare steak. A lot of food was served mushy, under the covers too long. The deserts were definitely bad across the board, most had no sugar and zero flavor. Get something chocolate and where was the chocolate? 2 Linen on the bed, the bottom sheet was rough and cheap, wife compared to sandpaper. There was no option for the top comforter , we would have like something thinner. The comforter was to hot. 3. Couldn’t make the AC in the cabin work. 4, Service desk, couldn’t understand them due to heavy foreign accents, they seemed lost when asked a question. 5. Some bar staff couldn’t bring the drink you order. 6. On the cruise we missed 50% of the ports due to weather, cruise line needed to look at historical weather for April. 7. Being stuck at one evening table is not good, need to be able to move around and meet more guests. We had some unfriendly people at ours. Heard this from other people too. 8. A lot of the entertainment was scheduled to late, most of the passengers were seniors. Ambassador needs to improve in order to survive in the competitive cruise industry.
28-04-2023
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Klyx
A proper cruise experience from the UK' s newest cruise company. The ship is an ole girl, but a proper ship, not like one of todays glass and steel monsters. The food is fabulous, the crew very polite and helpful, though they can get a little overstretched at busy times. Cabins are a little dated, but that is made up for with a spacious interior and plenty of storage space, as well as a fridge, tea and coffee making facilities, and free to use safe. I have had two good sailings on Ambience and am currently looking forward to a third to Iceland in a few months' time.
28-04-2023
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Barrie Crossland
My wife and I sailed on Ambience doing a round Britain cruise on April 3rd. The first half of the voyage went well, apart from a cancelled call into Tobermory., which could not be made due to high winds.The adverse weather ruined the latter part of the journey with calls to the Scilly isles Guernsey and Honfleur abandoned.The ship's crew are a friendly bunch generally, and the food and service in the main restaurant, excellent.But although the bars and public rooms are pleasent places to hangout, our cabin felt old ,sad and neglected. Dark wooden furniture, a TV that stopped being of any use att sea. Ther was rust visible in the shower and the shower mirror was badly tarnished.Ambassador please , on the next refurb remedy these faults, spend some money on the cabins and the Ambience will be near perfect!
28-04-2023
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Tina Moore
We have just returned from our first cruise ever. Ambassador's Norway Northern lights cruise. Found the staff to be very attentive from our housekeeper to our brilliant waiters in the Buckingham Restaurant, Kadek and Kris. The outside cabin we had, on deck 5, had a queen double bed and very spacious, complete with fridge and plenty of storage. Entertainment was absolutly excellent and varied. The shows really were top notch. Plenty of activities to keep you occupied on board, including the lectures. We even got to see the Northern lights on 5 evenings 😮 Well done Ambassador. We found the embarkment and disembarkment very efficient at Tilbury Docks. Would fully recommend Ambassador and would like to say thank for a great 14 days 🤩 Looking forward to cruising with you again.
28-03-2023
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Sue Kershaw
Returned early March 2023 from a fantastic, value for money cruise on the Ambience. The crew work so hard to please. Excellent top notch shows, great drama productions, music around the bars/lounges is delightful and the entertainment manager George is very warm and personable towards everyone. The inside cabin on deck 10 was bigger than some other cruise liners and the steward was brilliant. What’s not to like?
28-03-2023
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Paul Heaton
Just returned from our 3 weeks cruise to Cape Verde. It's our first cruise so we have no comparisons to make. However the quality of food, entertainment, friendliness and travel quality was fantastic. I cannot believe how they do it for the price because the value for money is way beyond any comparison!
28-03-2023
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John Bearman
Good for singles
28-02-2023
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Marion Robinson
Just got back from The Jewels of the Caribbean & Cuba . Had a wonderful time. I would give them 9.9 out of 10. Food great , entertainment great, crew could not do enough for you. Bit of hickup beginning and end. Tilbury not the best of places to deal with large numbers of people. But this the ports fault not the ship I feel. I will most definitely be going with them again.
28-02-2023
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jackie haswell
28-02-2023
