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Home Care Services

Alternative Care

Alternative Care is a healthcare and medicine company that provides home care services. Based in Rowley Regis, England, the company is dedicated to providing quality care to individuals in need.

Introduction to Alternative Care

Alternative Care is a home care services company located in Rowley Regis, England. The company was founded with the purpose of providing high-quality healthcare and medicine to those in need of it. What makes Alternative Care unique is their commitment to personalized care for each and every one of their clients.

Services & Products

Alternative Care offers a wide range of services, including personal care, respite care, and medication management. They also provide specialized care for those with Alzheimer's and other forms of dementia. Customers can expect to receive personalized care plans tailored to their individual needs.

Location

Alternative Care is located in Parkside House on Oldbury Rd in Rowley Regis. The area is primarily residential, but there are also some small businesses in the vicinity. Customers can expect a quiet and peaceful environment. The closest public transportation options are the Rowley Regis train station (0.6 miles), the Blackheath bus station (0.7 miles), and the Cradley Heath train station (1 mile).

Benefits

Customers should choose Alternative Care because of their commitment to personalized care and their highly-trained staff. The company also offers competitive pricing and flexible scheduling to accommodate their clients' needs.

Good to Know

Customers should be aware that Alternative Care requires a consultation before providing services to ensure that they can meet the individual's needs.

Reviews

Customers have given Alternative Care high praise for their compassionate and professional staff, as well as their ability to provide personalized care. Many have noted that the company goes above and beyond to ensure their clients receive the best possible care.

Amenities

  • amenity
    home visits
  • amenity
    in-home care
  • amenity
    medical equipment
  • amenity
    personal care
  • amenity
    companionship
  • amenity
    meal preparation
  • amenity
    housekeeping
  • amenity
    nursing care

FAQ

What specific services do you offer for home care?

We offer a range of home care services, including personal care, meal preparation, medication management, companionship, and housekeeping. Our caregivers are trained to provide customized care plans to meet the unique needs of each client.

Are your caregivers licensed and trained?

Yes, all of our caregivers are licensed, trained, and experienced. They undergo a thorough screening and selection process, including background checks and skills assessments, to ensure they are qualified to provide quality care to our clients.

Can you provide references from current or former clients?

Yes, we can provide references from current or former clients upon request. We are proud of the relationships we have built with our clients and their families, and we are happy to share their experiences with you.

What is your pricing and payment structure?

Our pricing and payment structure vary depending on the specific services and level of care needed. We offer competitive rates and flexible payment options to ensure our services are accessible and affordable for all. Contact us to receive a quote and discuss payment options.

How do you ensure client privacy and confidentiality?

We take client privacy and confidentiality seriously and have strict policies and procedures in place to protect our clients' personal information. Our caregivers sign confidentiality agreements and are trained to maintain confidentiality at all times. We also use secure systems and protocols to store and transfer client information.

Reviews

  • John Erra

    One or two carer's are excellent, caring, respectful and professional,however many others lack "carer skills"and leave a lot to be desired... training in customer care is needed or go work in a supermarket check out!!!! Fill in so called "supervisor's" are poorly trained and manager's are just as bad,,they struggle in staff rota systems,and have no control over their staff...poor customer communication causes distress to clients......the whole system needs a good kick up the pants...and that means starting at the "top",,,,,,, consider other carer companies before choosing Alternative care.,there are many other carer companies offering better service... if you respect your love ones choose very carefully....(or you may come to regret it).........

    17-06-2022
  • rebecca keightley

    17-06-2021
  • Naomi

    Lovely carers, very accommodating company to deal with. High standards and covid cautious which is very reassuring. Would highly recommend to anyone looking for elderly care when you require daily visits. Thanks everyone!

    17-06-2021
  • A B

    17-06-2020
  • Lorraine Knight

    17-06-2020