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Hot Tub Repair Services

Allspa

Allspa is a company based in Guildford, England that specializes in hot tub repair services and building & construction. They have a showroom located on Birtley Rd in Bramley where customers can view their selection of hot tubs and swimspas. Allspa is dedicated to providing high-quality repair services and construction work to their clients.

Introduction to Allspa

Allspa is a UK-based company that specializes in providing top-of-the-line hot tub and swimspa products and services. Established in 2006, Allspa has been dedicated to offering the highest quality products, as well as excellent customer service. What sets Allspa apart from other companies in the same industry is their team of highly knowledgeable and experienced technicians who are always ready to provide expert advice and assistance to their customers.

Services & products

Allspa offers a range of services that includes hot tub and swimspa repair, maintenance, and installation. They also provide a wide variety of hot tub and swimspa products, including chemicals, covers, and accessories. Customers can rely on Allspa to provide them with the best products and services available in the market.

Location

Allspa is located in Bramley, a quiet village in the borough of Guildford, England. The area is known for its picturesque rural landscapes and is home to many other building and construction businesses. Customers can expect to experience a peaceful and relaxing environment when visiting Allspa. The closest public transportation options are the Bramley (Surrey) train station, which is 1.5 miles away, the Guildford bus station, which is 4.5 miles away, and the Shalford (Surrey) train station, which is 4.6 miles away.

Benefits

Customers can trust Allspa to provide them with the best hot tub and swimspa products and services available in the market. Allspa's team of experts is always ready to provide customers with professional and reliable advice and assistance. Their excellent customer service and attention to detail make them stand out from other companies in the same industry.

Good to know

Customers should be aware that Allspa is closed on Sundays and Bank Holidays. They should also note that Allspa requires a deposit for all hot tub and swimspa orders.

Reviews

Customers have praised Allspa for their exceptional customer service and high-quality products. They have also noted that Allspa's technicians are knowledgeable, professional, and always willing to help. Overall, customers have had a positive experience with Allspa and would recommend them to others in need of hot tub and swimspa products and services.

Amenities

  • amenity
    hot tub
  • amenity
    spa
  • amenity
    repair
  • amenity
    service
  • amenity
    installation
  • amenity
    maintenance
  • amenity
    warranty
  • amenity
    delivery
  • amenity
    pickup
  • amenity
    customization
  • amenity
    parts
  • amenity
    supplies
  • amenity
    accessories
  • amenity
    heater
  • amenity
    filter
  • amenity
    cover
  • amenity
    lighting
  • amenity
    chemicals

FAQ

What types of hot tub repairs do you specialize in?

At Allspa, we specialize in a wide range of hot tub repairs including plumbing issues, pump and motor problems, heater and electrical issues, and more. Our team of experienced technicians is well-equipped to handle any hot tub repair needs you may have.

Do you offer emergency repair services?

Yes, we understand that hot tub problems can arise at any time, which is why we offer emergency repair services. You can count on us to be there for you when you need us the most, even outside of regular business hours.

How long does it typically take to complete a repair?

The length of time it takes to complete a repair depends on the specific issue at hand. Our technicians will diagnose the problem and provide you with an estimated timeline for completion. We always strive to complete repairs in a timely and efficient manner.

What is your pricing structure for repairs?

Our pricing for repairs varies depending on the specific issue and the extent of the damage. We provide upfront pricing and will never surprise you with hidden fees or charges. Our goal is to provide high-quality repairs at a fair and reasonable price.

Do you offer any maintenance packages for hot tubs?

Yes, we offer maintenance packages for hot tubs to help keep them in top condition. Our packages include regular cleaning, inspection, and maintenance to help prevent any potential problems from arising. We can customize a maintenance plan to fit your specific hot tub needs.

Reviews

  • James Ackrill

    Really poor aftercare service. Lack of transparency on varying lengths of warranty provided for different components. Been waiting since April for repair, emails ignored. A real shame.

    28-10-2022
  • Jason Jones

    Be VERY careful. Once they have your money it doesnt mater. The quality of the hot tub delivered was awful. The aftercare meant constant phone calls to fix numerous issues, which went on for months and months… A one man band, seemingly trying to run a company but really has no idea. Had numerous guys round to fix issues, all say the same thing about Robin. Falls out with suppliers as bills are unpaid, quite awful that he is still trading. UPDATE based on Robins reply. One star reviews are applicable where the service is so terrible. Yours was worse than terrible, there should be a zero star option really. Not trolling, just leaving honest reviews. I am sure you really do understand, knowing how you truly operate… Look at the amount of times you have changed your company name, and the numerous social media reviews and dissatisfaction.

    28-09-2022
  • Paul Needham

    Great Service from Robin. Always very helpful. Been using Allspa for many years and will continue doing so.

    28-06-2022
  • Mathew Thackery

    28-06-2022
  • Sharon Birkenshaw

    STAY CLEAR FROM THIS COMPANY. The owner robin is the rudest man known on earth, he sells very dodgy hot tubs to which are installed with second hand products. This was my dream to have a hot tub, that certainly turned into a nightmare experience. You really think that a local company, would be best, but not in this case. I also left a review on facebook, to which was deleted and I was blocked.

    28-05-2022
  • Lee Beach

    Amazing Tub and Amazing Company, we've had our tub now (ROMA) since Feb 12th and i can count on one hand how many nights we haven't used it since. Starting off from Robin in the Office to John who came and installed it, we've had nothing but great customer care and quick response times to any queries. We had the tub set up as a 32amp tub and its been amazing, its consistently on at 38'c and gets used 2/3 times a day for a couple of hours each time and its very cost effective to run and is cheaper then my old lazy spa was. I recommend this tub and this company so much that i have just got another one for my mum.

    28-05-2021
  • Robert Urwin

    Just wanted to say thank you. Hot tub was delivered on Thursday. It looks great and we have been in it lots already - it is fantastic. Also the guys were really really helpful, efficient and friendly on delivery and setting up. Thank you also (Robin) for all your help on our many phone calls to you. Efficient and great service all round.

    28-05-2021
  • Tracy Sandle

    We cannot recommend this company highly enough, Robin has been completely professional and very knowledgeable. He spent a lot of time with us, giving us plenty of pre-installation advice and guidance. There was no hard sell, Robin just wanted us to be happy with the product. The installation team were friendly, professional and gave us lots of advice about the running and general maintenance of the tub. Thank you all at Spamonster, a first class service and great products.

    28-05-2021
  • alan flavell

    Excellent service, the hot tub arrived exactly on time after 2 home visits to advise on the area and access to the site. Very efficient fitters who made sure the tub was positioned just where I wanted it and all was carefully installed. Fully briefed as to initial water and tub management, left with contact details for any future questions. Altogether a great package and strongly recommend Allspar at Bagshot Lea. Thank you all.

    28-05-2021
  • louise richardson

    We bought our 1st hot tub from Robin at Spa monster 6years ago. We have now bought our 2nd from them. Over the last 6 years Robin has always been reliable with any concerns and maintenance of our hot tub. Cannot recommend highly enough. Will no doubt buy another in future.

    28-05-2021