Allenby Stevenson Ltd
Allenby Stevenson Ltd is a company based in Grimsby, England. They specialize in Oriental rug stores, shops, and shopping.
Introduction to Allenby Stevenson Ltd
Allenby Stevenson Ltd is a family-owned business that has been operating since 1984. This company specializes in selling and restoring Oriental rugs. What sets them apart is their extensive knowledge of the industry. They are passionate about preserving the art of Oriental rugs and have gained a reputation for their expertise.Services & products
Allenby Stevenson Ltd offers a wide range of services, including rug cleaning, rug repair, rug restoration, and rug valuation. They also have a vast collection of Oriental rugs for sale. Customers can expect to find unique and high-quality rugs at reasonable prices.Location
Located in Grimsby, England, Allenby Stevenson Ltd is situated in a bustling area with plenty of shops and restaurants. The area is known for its historic architecture and charming streets. The closest public transportation options are the Grimsby Town Train Station (0.3 miles), the Riverhead Exchange Bus Station (0.2 miles), and the Freshney Place Bus Station (0.4 miles).Benefits
Customers should choose Allenby Stevenson Ltd because of their extensive knowledge and experience in the Oriental rug industry. They are passionate about their work and go above and beyond to ensure customer satisfaction. They offer a wide range of services, including rug cleaning and restoration, and their prices are competitive.Good to know
Customers should be aware that Allenby Stevenson Ltd is a specialized business focused solely on Oriental rugs. They do not offer services for other types of rugs or carpets.Reviews
Customers rave about the service they receive at Allenby Stevenson Ltd. They appreciate the expertise of the staff and the high quality of the rugs for sale. Many customers return for additional services and recommend the shop to others in the market for Oriental rugs.Amenities
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custom design -
home consultation
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rug cleaning
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repair services
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appraisal
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gift cards
FAQ
What types of Oriental rugs do you offer and where do they originate from?
We offer a wide range of Oriental rugs including Persian, Afghan, Turkish, and Indian. Our rugs originate from their respective countries of origin, ensuring their authenticity.Can you provide references or reviews from previous customers?
Yes, we have a list of references and reviews from our previous customers that we can provide upon request. We take pride in our customer satisfaction and are happy to share their experiences with you.What is your return policy for Oriental rugs?
We offer a 30-day return policy for all Oriental rugs. If for any reason you are not satisfied with your purchase, you can return it within 30 days for a full refund.Do you offer repair and restoration services for Oriental rugs?
Yes, we offer repair and restoration services for all types of Oriental rugs. Our highly skilled professionals can repair any damage, including tears, holes, and fraying, as well as restore the rug's original beauty.What is the process for cleaning and maintaining an Oriental rug?
We recommend that Oriental rugs be professionally cleaned every 3-5 years to ensure their longevity and beauty. In between cleanings, regular vacuuming and spot cleaning with a mild detergent and water can help maintain the rug's appearance. It is also important to rotate the rug periodically to prevent uneven wear and fading.Reviews
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Cheryl Newbigging
I would like to say a big thankyou to everyone at Allenby Stevenson who made the experience of buying a new sofa for my elderly mum to having it delivered and help with removing the old one by the wonderful helpful delivery staff who were amazing! Your service is excellent! Thankyou.
28-04-2023
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G B
Review Edited & Updated for accuracy. I visited Allenby Stevenson but had to take action to against them following a problem with our flooring purchase. After viewing a range of wood flooring with Karen & Jonathon Stevenson & considering other flooring suppliers I decided to proceed. I had lower competitive prices with online suppliers for the same product but decided to shop with a local business rather than online. Allenby Stevenson arranged for my floor to be measured by a member of their staff. Based entirely on those measurements, Allenby Stevenson calculated a square meter floor area & advised I would require 16 packs of the flooring I had chosen. After the flooring was installed by our professional joiner, I was left with various full lengths & off cuts expected wastage from 14 flooring packs to fully complete the project. This meant I had 2 flooring packs unopened surplus from the 16 I was advised to purchase by Allenby Stevenson. I spoke with Karen Stevenson via telephone to raise a straightforward refund of the 2 surplus packs oversupplied. Despite emphasising the quantity of flooring packs supplied was based entirely on Allenby Stevenson’s measurements & calculations, Karen Stevenson voiced various inappropriate excuses & an obstinate refusal to refund for the oversupplied flooring. It was abundantly clear from independent verified measurements & assessing them against those created & calculated by Allenby Stevenson that significant errors on their drawn-up floor plan were made. Further scrutiny of floor/room area illustrated erroneous positions of staircase & one doorway, plus another doorway which was totally omitted! Measurements also indicate a key wall measured longer than its actual extent. Obviously, all of these errors lead to the incorrect calculation of square metre floor area. Consequently, I escalated matters & raised a written complaint to Jonathon Stevenson for his attention. Inexplicably, Jonathon Stevenson failed to amicably resolve matters directly, within an appropriate & reasonable timescale forcing me to pursue further action. After obtaining appropriate formal advice with Trading Standards I raised the issue with my bank who were astounded at the improper attitude of this retailer. Fortunately, my bank promptly took steps which resulted in a full settlement for the cost of flooring packs oversupplied by Allenby Stevenson Ltd thus preventing legal action. The attitude & discourteous service experienced from staff at Allenby Stevenson was absolutely appalling. No apology received for the shameful service and attempt to swindle me speaks volumes.
28-04-2023
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Lambretta Upgrades (Chiggy)
Friendly, helpful staff. Did everything they could to help me find the flooring I needed.
28-12-2022
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Marina
Brilliant and professional! Good quality products and exceptional service. We had wooden floors and carpets installed by Allenby Stevenson team recently. I would highly recommend them.
28-11-2022
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Marco Lawless
28-11-2022
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Becky Loader
Great service, friendly staff 😀
28-06-2022
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John Walker
Very helpful and friendly staff, will be placing order, would recommend.
28-05-2022
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John Boardman
28-05-2022
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Glen Abbott
28-05-2022
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stephen haddnet
28-05-2022
