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Telemarketing Services

Alex Merlin Consultancy Ltd

Alex Merlin Consultancy Ltd is a UK-based company located in Oswestry, England. They specialize in providing Telemarketing Services and Advertising & Marketing solutions to their clients.

Introduction to Alex Merlin Consultancy Ltd

Alex Merlin Consultancy Ltd is a telemarketing and advertising company located in Oswestry, England. The company was founded in 2010 by Alex Merlin, who has a background in marketing and sales. The purpose of the company is to provide high-quality telemarketing services to businesses of all sizes, with a focus on helping clients increase their sales and revenue. What makes this company unique is their personalized approach to each client, as they take the time to understand their specific needs and tailor their services accordingly.

Services & products

Alex Merlin Consultancy Ltd offers a range of telemarketing services, including lead generation, appointment setting, and customer retention. They also provide advertising and marketing services such as brand development, social media management, and email marketing campaigns. Customers can expect comprehensive and customized services that are designed to meet their specific business needs.

Location

Alex Merlin Consultancy Ltd is located in Porth-y-waen, Morda, a small village in Oswestry. The area is known for its scenic countryside and historic landmarks, such as the Chirk Castle and the Pontcysyllte Aqueduct. The village is home to a variety of businesses, including small shops and cafes. Customers can expect a peaceful and quiet environment surrounded by nature. The closest public transportation options are the Gobowen Railway Station (3.2 miles), the Oswestry Bus Station (4.5 miles), and the Shrewsbury Railway Station (20 miles).

Benefits

Customers should choose Alex Merlin Consultancy Ltd because of their personalized approach and attention to detail. The company takes the time to understand each client's unique needs and develops customized solutions to help them achieve their business goals. They also have a team of experienced professionals who are dedicated to providing high-quality services and achieving measurable results.

Good to know

Customers should be aware that Alex Merlin Consultancy Ltd takes data privacy and security very seriously. They comply with all relevant regulations and ensure that customer data is protected at all times.

Reviews

Customers have left positive reviews for Alex Merlin Consultancy Ltd, praising their personalized approach, attention to detail, and measurable results. Many clients have reported an increase in sales and revenue after working with the company.

Amenities

  • amenity
    phone line
  • amenity
    live agent
  • amenity
    database management
  • amenity
    data entry
  • amenity
    reporting
  • amenity
    customer service

FAQ

What is your experience in telemarketing and what is your success rate?

We have over 10 years of experience in telemarketing and have successfully generated leads and sales for various clients in different industries. Our success rate varies depending on the campaign and industry, but we always strive to achieve the best possible results for our clients.

What are the specific services you offer in telemarketing?

We offer a range of telemarketing services including lead generation, appointment setting, customer surveys, market research, and sales. Our services are tailored to meet the specific needs and goals of each client.

What is your pricing structure and how does it compare to competitors in the industry?

Our pricing structure is competitive and based on the scope and complexity of the project. We offer transparent pricing and work closely with our clients to ensure their budget and expectations are met. We also offer flexible payment options to suit different business needs.

Do you have any contracts or minimum commitments for your services?

We do not have any long-term contracts or minimum commitments for our services. We offer flexible arrangements and work on a project-by-project basis, allowing clients to adjust their services as needed.

How do you ensure compliance with telemarketing regulations and protect the privacy of our customers?

We strictly adhere to all telemarketing regulations, including the Telephone Consumer Protection Act (TCPA) and General Data Protection Regulation (GDPR). We also have strict internal policies and procedures in place to protect the privacy of our clients' customers. We regularly review and update our practices to ensure compliance with any changes in regulations or laws.

Reviews

  • James Middleton

    Liz is absolutely fantastic at what she does. She got some great leads for my business and took the leg work out of the whole process. What she achieved in a day would have taken me months! She delivers over and above plus she is a lovely person to work with!

    28-09-2022
  • Paul Giness

    I’ve worked with Liz for over 15 years. Liz has a naturally warm and friendly personality which makes her a perfect fit for her job of which she is excellent.

    28-09-2022
  • Alex Samuels

    I have worked with AMC for years and Liz is the best there is. I could not recommend her and the team more.

    28-09-2022
  • Fred Sherratt

    I'm an academic, and was preparing to launch a short research project in the UK in early 2020, with face to face focus groups planned for the empirical data collection – then Covid19 hit and we were all locked down. Needing an alternative in a very short space of time, AlexMerlin Consultancy came to our rescue and were, frankly, amazing! After we reached out, Liz was able to quickly pick up the project and rapidly became a vital member of our research team. Her expertise was invaluable in assisting us in translating our focus group plans into an interview question script, creating a data collection tool that could be delivered effectively over the phone, with no loss of data quality to the project. Her background in psychology was invaluable here, and she was able to advise as to what worked well/doesn't work within her specialist space of telecoms. She then carried out the interviews via phone for us, mobilising a snowball sampling technique with a level of skill that meant we reached our required sample size incredibly quickly. Her data capture was exceptional, and her ability to understand the whole research process and our aims was incredibly helpful throughout. Overall, Liz was highly professional, incredibly efficient and demonstrated exceptional levels of both diligence and skill. Without her input this project would simply not have met its deadlines successfully. Her efforts made an invaluable contribution to the peer-reviewed research paper that subsequently presented this project in an international journal, further evidencing the quality of her work. I highly recommend AlexMerlin Consultancy, and Liz especially, for this kind of academic research work. Liz is able to engage people in a way that makes them want to get involved and contribute – something not always so easy in research – and delivers to the highest standards required by academia. I would even recommend building AlexMerlin Consultancy into your project funding costs from the very start, to make sure you have the best support and data collection team in place for your next research project!

    28-09-2022
  • Annalisa Griffiths

    Liz has provided fantastic service for over 13 years and never fails to deliver. She gets to the heart of what you need and acts as your greatest advocate and business partner. Highly recommended

    28-09-2022
  • Helen Nurse

    We have worked with Liz at Alex Merlin many times over the years because she is fantastic at what she does and a great person to work with! She is so professional and gets results, highly recommend working with her!

    28-09-2022