Picture Frame Shops

Alec Drew Picture Frames Ltd

Alec Drew Picture Frames Ltd is a company based in London, England that specializes in picture frames. They are one of the leading Picture Frame Shops in the area and offer a wide range of frames to choose from. Their shop is a popular destination for those who enjoy Shops & Shopping for unique and high-quality picture frames.

Introduction to Alec Drew Picture Frames Ltd

Alec Drew Picture Frames Ltd is a London-based company that has been providing high-quality picture frames for over 20 years. The company was founded by Alec Drew, who started making frames as a hobby and eventually turned it into a successful business. What makes this company unique is the attention to detail and craftsmanship that goes into each frame.

Services & Products

Alec Drew Picture Frames Ltd offers a wide range of services, including custom framing, frame repair, and art installation. Customers can also buy pre-made frames in a variety of styles and sizes. The company uses only the highest quality materials and offers a large selection of frame mouldings to choose from.

Location

Located in the heart of London, Alec Drew Picture Frames Ltd is situated in a bustling area filled with shops and restaurants. The surrounding area is known for its trendy boutiques and high-end shopping. The closest public transportation options are South Kensington Station (0.3 miles), Sloane Square Station (0.4 miles), and Knightsbridge Station (0.6 miles).

Benefits

Customers should choose Alec Drew Picture Frames Ltd because of the company's commitment to excellence and attention to detail. Each frame is crafted with the utmost care and precision, ensuring that customers receive a product that is both beautiful and durable. The company also offers competitive pricing and exceptional customer service.

Good to Know

Customers should be aware that Alec Drew Picture Frames Ltd does not offer online ordering at this time. All orders must be placed in person at the store location.

Reviews

Customers rave about the quality of the frames and the level of customer service provided by Alec Drew Picture Frames Ltd. Many reviewers note the attention to detail and craftsmanship that goes into each frame, and appreciate the friendly and knowledgeable staff. Overall, customers highly recommend this company to anyone looking for high-quality picture frames.

Amenities

custom framing
matting
mounting
glass cutting
canvas stretching
hanging service
delivery
pick-up
online ordering
restoration
design assistance

FAQ

What types of materials do you use for picture frames?

We use a variety of materials for our picture frames, including high-quality wood, metal, and plastic. We also offer different finishes and colors to choose from for a personalized touch.

Can you create custom frames according to my specifications?

Yes, we specialize in creating custom frames tailored to your specific needs and preferences. Our team of skilled craftsmen will work with you to create the perfect frame for your artwork or photograph.

Do you offer any discounts for bulk or multiple frame orders?

Yes, we offer discounts for bulk or multiple frame orders. Please contact us for more information on our pricing and discounts.

How long does it typically take to create a custom frame?

The time it takes to create a custom frame depends on the complexity of the design and the materials used. However, we typically complete custom frame orders within 1-2 weeks.

Do you offer any framing services beyond just framing, such as installation or repair?

Yes, we offer a range of framing services beyond just framing, including installation and repair. Our team can help you with all your framing needs, from start to finish.

Reviews

B. M.

Worst customer service possible. I had noticed already each time I went that the framer was not friendly, today i went back with 5 paintings to frame. He looked at me from the inside of the store for 10 seconds… “do you have an appointment?”, no hello’s no greetings nothing. There was nobody in the store. Unfriendly, unwelcoming, unprofessional. Choose another line of business if you can’t be courteous to your customers.

28-06-2022
Vladimir Madan

28-05-2022
Steve Matthews

For hand made frames and mounts to order.

28-05-2021
Melvyn Jo Meade-Brunas

Very friendly and knowledgeable; spent as much time as was needed to explain our options and to work within our price point.

28-05-2021
Jamie MacDonald

28-05-2021
K Tchakalski

Extremely rude and unprofessional - would not recommend, unless you are willing to deal with a grumpy old man who will mess up your order and treat you badly if you are not spending north of £1,000. Clearly has enough wealthy clients locally from Chelsea who are willing to put up with his incompetence and unpleasant attitude just because he is located conveniently in the neighbourhold - to the point that he doesn't care about doing a good job. When I went to get a painting framed recently the shopkeeper was looking at me like a nuisance rather than a client - was not helpful to point me to options for frames but instead kept huffing and puffing that I was wasting his time taking too long to choose a frame... I thought that was what running a frame shop was like - dealing with customers that need to go through various choices until they make a decision, I am sorry I wasn't ready to drop £1,000 in three minutes; Anyways, this guys was extremely impatient and offensive to me as a customer - as soon as he found out my budget was under £1,000 (which is perfectly acceptable for a single frame), he became rude and unhelpful and started rushing me. I finally picked a frame and it took him a month to call me back that it was ready; When I went to collect it, it was the wrong frame! This guy had one job and he couldn't even do that correctly! When I pointed this to him and he was again very annoyed and rude instead of apologising for his mistake, he was actually trying to scold me and telling me that this other frame that we had not agreed to was better and "obviously someone had been working to match it to the painting". Completely ridiculous as this was not the frame I had agreed to buy. Then he begrudgingly acknowledged after looking at my receipt that it was indeed the wrong frame! He then steadfastly refused to provide a discount or show any gesture of goodwill to the client for the inconvenience that he had caused by putting the wrong frame in and causing a delay for the customer - instead he was telling me as a matter of fact that I should come back in two weeks and that the price I would be paying would be the same. When I came back in two weeks time - surprise surprise - it was again the wrong frame!!! I pointed this to him and this guy exploded at me in a completely unprofessional way. Rushed to take a screwdriver and took the frame off the painting and ordered me out of the shop by shouting obscenities. So weird and unnecessary... Anyways, beware, this guy is not very good, extremely rude and not good value for money - stay AWAY!!!!

28-05-2020
Geoffrey King

Knowledgeable and friendly staff. Not cgeap but given its location how could it be?

28-05-2020
S Hagopian

28-05-2019
Patsy Highgate

28-05-2018
Kevin Ruggeri

28-05-2018