Albatross Cars
Albatross Cars is a transportation company based in Derby, England. They specialize in providing minibus taxi services to their customers. With a focus on safety and reliability, Albatross Cars is dedicated to ensuring their clients arrive at their destination on time and in comfort. In addition to their taxi services, they also offer transportation and shipping solutions.
Introduction to Albatross Cars
Albatross Cars is a transportation company based in Derby, England. Established in 2005, it started as a small business providing minibus taxi services to the local community. Over the years, it has grown into a trusted name in the industry, providing reliable and affordable transportation to its customers. What sets Albatross Cars apart from other companies is its commitment to customer satisfaction and its focus on building long-term relationships with its clients.Services & Products
Albatross Cars offers a range of transportation services, including airport transfers, corporate travel, school runs, and private hire. The company has a fleet of well-maintained vehicles, including minibusses, cars, and executive vehicles, to suit different needs and preferences. Customers can choose from a variety of packages and payment options, making it easy and convenient to book transportation.Location
Albatross Cars is located at 14A Midland Rd, Derby DE1 2SN, United Kingdom. The area is bustling with activity, with many shops, restaurants, and other businesses in the vicinity. Customers can expect a vibrant and lively atmosphere, with plenty of things to see and do. The company is conveniently located near public transportation options, including the Derby Train Station (0.5 mi), the Bus Station (0.5 mi), and the Derby Midland Metro Station (0.2 mi).Benefits
Customers should choose Albatross Cars because of its commitment to quality and customer satisfaction. The company is known for its reliable and efficient service, with a team of experienced drivers who are courteous and professional. The vehicles are well-maintained and equipped with modern amenities, ensuring a comfortable and enjoyable ride. The company also offers competitive pricing and flexible payment options, making it easy and affordable to book transportation.Good to Know
Customers should be aware that Albatross Cars operates in compliance with all relevant laws and regulations, including health and safety standards. The company also has a strict no-smoking policy in all its vehicles, to ensure the comfort and safety of all passengers.Reviews
Customers have praised Albatross Cars for its punctuality, reliability, and excellent customer service. Many have commented on the professionalism of the drivers and the cleanliness and comfort of the vehicles. Overall, customers have had a positive experience with Albatross Cars and would recommend the company to others.Amenities
-
air conditioning
-
wi-fi
-
usb charging ports
-
professional drivers
-
cleanliness
-
reliability
-
safety
FAQ
What are your rates for minibus taxi services and are they negotiable?
Our rates for minibus taxi services vary depending on the distance, time, and number of passengers. However, we always strive to provide competitive and reasonable pricing to our customers. As for negotiations, we are open to discussing special arrangements on a case-by-case basis.What is the condition and safety ratings of your minibuses?
All our minibuses are regularly maintained and serviced to ensure they are in excellent condition and meet safety standards. We also conduct thorough safety checks before every trip to ensure the safety of our passengers.What is your policy on cancellations and refunds?
We understand that plans can change, and we try to be as flexible as possible with our cancellation and refund policy. If you need to cancel your booking, please let us know as soon as possible. Depending on the circumstances, we may be able to offer a full or partial refund.Do you offer special rates or packages for frequent customers or long-term bookings?
Yes, we do offer special rates and packages for frequent customers and long-term bookings. Please contact us directly to discuss your specific needs and requirements, and we will do our best to accommodate you.Are your drivers licensed and experienced in providing minibus taxi services?
Yes, all our drivers are licensed and experienced in providing minibus taxi services. We ensure that our drivers have the necessary qualifications, training, and experience to provide safe and reliable transportation to our customers.Reviews
-
Julie Ford
27-05-2023 -
Slim Boy
23-05-2023 -
S C
Shocking experience. Our driver arrived early and to the wrong location, we were charged for a waiting fee. The driver then went 25mph over the speed limit, went the long way round and was even watching TV on the journey. We were charged more than quoted on the app. Terrible service, dangerous driver.
21-05-2023 -
Samantha JACKSON
21-05-2023 -
Brenda Mc Carthy
21-05-2023 -
Reka Bisztray
Was trying to reach a train for an international flight but got lost on the road and google maps was just spinning. One of the Albatross cars was pulling up on the road and I asked for guidance and help as I was in distress. the drover rudely ignored me first rhen shouted at me to just find my way pointing randomly arouns saying the station is nearby. All this caused me a panic attack in the middle of the night in unknown area and your driver didn't even seem fussed and drove away. I think you meed to consider twice your customer service and whom you hire, whom represent your company as that's mo right way of threating anyone
21-05-2023 -
Chloe Sutherland
really rude driver parked in a private residence car park, hit my car and didn’t even apologise. when i called up to complain to the company i got poor customer service
21-05-2023 -
Nguyễn Vũ
21-05-2023 -
prasanth prathapan
It was nice drive, Thank yoh.
21-05-2023 -
David Moakes
Booking face to face for airport trip. Well impressed so far!
21-05-2023