Alban Shipping

FAQ

Reviews

• 

  Denise Harvey

  Great Service received from Alban Shipping I would highly recommend their pack and ship service. From their amazing staff to quality materials used and actually receiving my fragile item I couldn't fault their service. Their staff were prompt in dealing with my enquiry and emails were always polite and professional. My fragile item arrived in one piece due to the the amazing packing and the materials used etc were of strong quality and you could tell it was packed professionally. I was kept up to date with regards to where my parcel was and it was delivered as promised with no damage to the outer packaging etc. Should the need arise I would without doubt use their services again.

  21-05-2023
• 

  howie G

  I could not have been be more pleased with your service: the communication, packing, shipping, and delivery were all absolutely first rate. I had received several quotes to ship my item to the US; yours was the highest but was worth every penny of it. My only regret is that I understand you do not service auctioneers outside of the UK. Looking forward to engaging your firm again.

  28-04-2023
• 

  Katharine Hayward

  We were delighted with the service. The boys were so polite and helpful and arrived when they said they would, and I can confirm that the person from whom the item was collected agreed with every word

  28-01-2023
• 

  joe lemer

  I just wanted to say thanks for a great service provided by Alban Shipping. I have never used a courier before as I have never bought any furniture from an auction that needed delivery. (Normally just by the odd small walk out item from an antique and collectibles shop!). They provided great communication with what was happening and sent me the necessary paperwork I needed to return on email. I wasn’t at home for the delivery but my partner said the delivery guy was great. The bookcase looks good in my hallway! Can happily recommend and wouldn't hesitate to use again. Thanks to all at Alban Shipping. Joe

  28-10-2022
• 

  Tom Phoenix

  Never heard back from them.

  28-09-2022
• 

  dean toriello

  I've used them several times to transport Fine Art across the Atlantic. I'm extremely impressed with their service and would highly recommend them !

  28-08-2022
• 

  Andrew Burgess

  Sadly very disappointing experience. They were the most expensive quote i had and really excited to use their service, obviously they have built a good reputation over the years but i think because i'm just an individual and not a big business i didn't get the good service. Delivery was 2/3 weeks which was OK, they said they would ring when on route but they didn't so missed it, but the worst thing is they damaged it in transit and it's now worthless. They said because i didn't insure it there is nothing they could do, offered me 15% discount if i used them again as apology. Not one to get angry about things just gutted, they ignored me for weeks asking if they could look for broken parts in the van before a nice call/email apologising but still, i lose out. My advice, if you are wealthy pay the insurance, if not use a smaller local company who will take care. I know they didn't do it on purpose and it wasn't their aim, but definitely felt low priority.

  28-08-2022
• 

  Jeffrey Phillips

  Have used Alban on two occasions to ship 19th century paintings from the UK to the USA. They did an excellent job. Efficient and very prompt. Recommend Alban without reservation.

  28-08-2022
• 

  Henry Ricks

  I cannot praise Alban Shippings' services enough. I have now used their services twice. Packing is truly superior, shipping is prompt, and communication is excellent.

  28-08-2022
• 

  Irving Garten

  Elizabeth remained in contact throught out all of the overseas delays and reassured us of the delivery status until our package arrived from the UK at our front door. Thank you Elizabeth for your prompt responses and loyalty to your customers!

  28-07-2022