Helplines
Al Anon Family Groups
Al Anon Family Groups is a company based in London, England. They specialize in providing helplines and support for individuals and families affected by alcoholism. Their services are focused on the public sector and society as a whole.
Introduction to Al Anon Family Groups
Al Anon Family Groups is a non-profit organization that provides support to families and friends of individuals struggling with alcohol addiction. The company was founded in 1951 in the United States and has since expanded to over 130 countries worldwide. What makes this company unique is its focus on the well-being of families affected by alcoholism, providing them with a safe space to share their experiences and support each other.Services & Products
Al Anon Family Groups offer a range of services, including support meetings, literature, and helplines. The support meetings are designed to provide a safe and confidential space for family members to share their experiences and receive support from others who have been through similar situations. The literature includes books, pamphlets, and other resources to help educate and inform individuals about the effects of alcoholism on families. The helplines are available 24/7 and provide support and advice for individuals in need.Location
Al Anon Family Groups is located at 57B Great Suffolk St in London, England. The area is known for its mix of residential and commercial properties, with a variety of businesses ranging from small independent shops to larger chain stores. The location is easily accessible by public transportation, with the closest options being Southwark Station (0.2 miles), Borough Station (0.3 miles), and London Bridge Station (0.5 miles).Benefits
Customers should choose Al Anon Family Groups because of their unique focus on providing support to families affected by alcoholism. The company has a long-standing history of helping individuals and has expanded worldwide to provide support to those in need. The support meetings, literature, and helplines offer a safe and confidential space for individuals to share their experiences and receive support from others who understand what they are going through.Good to Know
Customers should be aware that Al Anon Family Groups is a non-profit organization and relies on donations to continue to provide their services. They also prioritize confidentiality, so individuals can feel safe and comfortable sharing their experiences.Reviews
Customers have praised Al Anon Family Groups for providing a supportive and non-judgmental space for individuals to share their experiences. They have also appreciated the range of services offered, from support meetings to literature to helplines. Overall, customers have found Al Anon Family Groups to be a valuable resource for those affected by alcoholism.Amenities
-
professional advice -
online support
-
phone support
-
email support
-
trained staff
-
accessible service
-
reliable service
-
confidential service
-
compassionate service
-
non-judgmental service
-
supportive service
FAQ
What type of helpline services do you offer?
We offer helpline services for individuals affected by someone else's alcoholism or addiction. Our services include providing information, support, and resources for those seeking help or guidance.Are your helpline services available 24/7?
Our helpline services are available 7 days a week from 10am to 10pm. However, we do have a 24-hour answering service where callers can leave a message and someone will return their call as soon as possible.What is the average wait time for callers to speak with a representative?
Our wait time varies depending on the volume of calls we receive. However, we do have a callback option where callers can leave their number and we will call them back as soon as a representative is available.Are your helpline representatives trained and experienced in handling various types of issues?
Yes, our helpline representatives go through extensive training and are experienced in handling various types of issues related to alcoholism and addiction. They are also trained to provide support and resources to callers seeking help for themselves or their loved ones.How do you ensure caller confidentiality and privacy?
We take caller confidentiality and privacy very seriously. All calls are kept confidential and our representatives are trained to maintain caller anonymity. We do not record calls and personal information is only collected if the caller chooses to provide it for follow-up support.Reviews
-
Elizbeth Dryburgh.
Am I in the right place? Can’t seem to get this right.
17-12-2022
-
Jo Beill
17-06-2019
-
Moira Bennett
17-06-2019
-
Nihou G
Coming to Al Anon, experiencing their welcome and sharing stories, is like having a grey cloud lifted.
17-06-2016
