Air Broadband
Air Broadband is an Internet Service Provider based in Cambridge, England. They specialize in providing telecommunications services to their customers.
Introduction to Air Broadband
Air Broadband is a telecommunications company that provides high-speed internet services to homes and businesses in the Cambridge area. The company was founded in 2015 by a group of tech-savvy individuals who recognized the need for reliable internet services in the area. What sets Air Broadband apart from other Internet Service Providers is their commitment to providing fast and affordable internet services to their customers.Services & Products
Air Broadband offers a range of internet services to meet the needs of their customers. They provide both residential and business internet services, including fiber and wireless options. Customers can choose from a variety of plans to match their usage needs and budget.Location
Air Broadband is located in Waterbeach, a village just outside of Cambridge. Waterbeach is a charming area with a mix of residential and commercial properties, including shops, restaurants, and cafes. The village is easily accessible by public transportation, with the nearest bus stop just a few minutes' walk from the company's location. The closest train station is Waterbeach, which is approximately 1.5 miles away.Benefits
Customers should choose Air Broadband because of their dedication to providing high-quality internet services at an affordable price. The company offers reliable internet services with fast speeds, making it easy for customers to stream, work, and browse online. Air Broadband also provides excellent customer service, with a team of knowledgeable professionals available to help customers with any questions or issues they may have.Good to Know
Customers should be aware that Air Broadband is a relatively new company, having only been founded in 2015. However, the company has quickly established itself as a reliable and trustworthy internet service provider in the Cambridge area.Reviews
Air Broadband has received excellent reviews from customers, with many praising the company for their fast and reliable internet services. Customers have also noted the company's excellent customer service, with representatives who are knowledgeable and helpful. Overall, customers are satisfied with the quality of service provided by Air Broadband.Amenities
-
wifi -
fiber optic
-
broadband
-
mobile data
-
network security
-
technical support
-
data backup
-
online storage
FAQ
What internet speed packages do you offer?
At Air Broadband, we offer a variety of internet speed packages to suit different needs and budgets. Our packages range from basic speeds to ultra-fast speeds, with options for both residential and business customers.Is there a data cap limit on your packages?
No, we do not impose any data cap limits on our packages. Our customers can enjoy unlimited internet usage without any additional charges or fees.What is your customer service availability and response time?
Our customer service team is available 24/7 to assist with any queries or issues. We aim to respond to all customer inquiries as quickly as possible, with most issues resolved within 24 hours.Are there any additional fees or charges not included in the advertised prices?
No, all of our advertised prices include the full cost of the internet package. We do not impose any hidden fees or charges, so our customers can be confident that they are getting a transparent and fair deal.Do you offer any special deals or promotions for new customers?
Yes, we regularly offer special deals and promotions for new customers. These can include discounted rates, free installation, or other incentives to switch to Air Broadband. Be sure to check our website or contact our customer service team for the latest offers.Reviews
-
Aydan Abrahams
28-03-2023
-
Rob Pallister
Crooks - they have just disconnected all their customers
28-03-2023
-
Abubakr Mahomed
Try out Gigabit Networks on the go customer department to help you straight away they are with city fibre and have ultra fast internet
28-03-2023
-
Daiva Jameikis
Moved over to these from Virgin Media as City Fibre have the laid fibre in Derby city . Our broadband was installed at 15/02/23 and today 06/03/2023 and no service yet! To get in touch mission impossible. 8hours waiting on a phone! No answer! Customer service is disrespectful. Called city fiber man was so rude said basically “ we are have no control over what's going on with air broadband” and put the phone down on me... Advice avoid these companies ?
28-03-2023
-
Mark Dugdale
At My wits End, have been trying to contact Air Broadband, By submitting a request email, and phoning. But they must all be on holiday. I got in a que spent 4hours getting to number 1, then it just went dead. How can you run a business like this ? Or have they gone bust ? Just don't understand how customer service can be so poor, City Fibre you need to look into this before it not only affects customers but also your business . Poor poor poor
28-03-2023
-
Richard Brignall
Was good until taken over by Zybre. Now useless, doesn't respond to phone or email support requests.
28-03-2023
-
Steph Martin
Had a number of issues with air broadband recently but to top it off received a letter yesterday from OFNL to say air will no longer supply me after 9th march but the cheeky buggers took a full month money yesterday!! It’s now in hand with my bank and new provider being looked into. Such a shame as they use to be good.
28-03-2023
-
yolanda mann
Getting ridiculous can't get hold of anyone, even city fibre tried. I have no router and no one is replying to emails nor answering the phone, arghhhh. It's suppose to be live on 8th February. So angry 😠 😡
28-02-2023
-
Alex H
Air we're bought by Zybre, now left without working internet since Thursday. No access to services or anything without routing through a VPN, and this morning now left unable to connect to anything. I literally went from working at 8.30 to being unable to work at 8.45, phone lines down nothing responding. Cancelling DD and requesting a refund through DD guarantee and moving.
28-02-2023
-
Leigh Obrien
Router has gone awol,can't even get through to anyone to sort it....thank god my contract is up and I can go elsewhere....mickey mouse AVOID like the plague
28-02-2023
