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Helplines, Home Helps

Age UK Islington

Age UK Islington is a company based in London, England. They specialize in providing helplines, home helps, public sector & society, and household services.

Introduction to Age UK Islington

Age UK Islington is a non-profit organization located in London, England. The company was established with the aim of providing support and assistance to the elderly population in Islington. The organization has been in operation for several years, and its unique feature is its focus on providing services that are tailored to meet the needs of the elderly population.

Services & products

Age UK Islington offers a range of services that are designed to cater to the specific needs of the elderly population. These services include helplines, home helps, and household services. Customers can also purchase various products from the company, such as mobility aids and other essential items that are needed by the elderly.

Location

The company is located in Manor Gardens, a quiet and peaceful area in London. The area is well-known for its beautiful gardens and parks, which provide a serene environment for the elderly population. There are also several other businesses in the area, such as cafes and shops, which offer a variety of products and services. The closest public transportation options are the Archway Tube Station (0.5 miles), Upper Holloway Overground Station (0.6 miles), and Finsbury Park Tube Station (1 mile).

Benefits

Customers should choose Age UK Islington because the company offers services that are specifically designed to cater to the needs of the elderly population. The company has a team of experienced professionals who are dedicated to providing the best possible service to their customers. Additionally, the company is a non-profit organization, which means that all profits are reinvested back into the company to improve the quality of services provided.

Good to know

Customers should be aware that Age UK Islington is a non-profit organization, which means that all profits are used to support the elderly population in Islington. The company also has a strict policy of safeguarding the welfare of its customers, which means that all staff members undergo regular training to ensure that they are fully equipped to provide the best possible service.

Reviews

Customers have given positive reviews of Age UK Islington, citing the professionalism and dedication of the staff members, as well as the high quality of services provided. Many customers have also praised the company for its commitment to supporting the elderly population in Islington.

Amenities

  • amenity
    professional advice
  • amenity
    online support
  • amenity
    phone support
  • amenity
    email support
  • amenity
    trained staff
  • amenity
    reliable service
  • amenity
    confidential service
  • amenity
    compassionate service
  • amenity
    non-judgmental service
  • amenity
    supportive service
  • amenity
    background check
  • amenity
    insurance
  • amenity
    reliable
  • amenity
    punctual
  • amenity
    friendly
  • amenity
    experienced
  • amenity
    trustworthy
  • amenity
    organized
  • amenity
    professionalism
  • amenity
    responsive

FAQ

What is the average wait time for callers to speak with a representative?

At Age UK Islington, we strive to answer calls as quickly as possible, but the wait time can vary depending on call volume. We do our best to ensure that callers are not waiting for an unreasonable amount of time and we appreciate your patience.

Are your helpline representatives trained and experienced in handling various types of issues?

Yes, our helpline representatives are trained and experienced in handling a wide range of issues. They are compassionate and knowledgeable about the needs of older people and are committed to providing the best possible support and advice.

How do you ensure caller confidentiality and privacy?

Confidentiality and privacy are extremely important to us. We have strict policies and procedures in place to ensure that all information shared with us is kept confidential and secure. Our staff are trained to handle sensitive information and we take all necessary precautions to protect the privacy of our callers.

Do you conduct background checks on your employees?

Yes, we conduct background checks on all of our employees to ensure that they are suitable for working with vulnerable adults. We take the safety and well-being of our clients very seriously and we only employ individuals who have passed rigorous background checks.

Are your employees insured and trained for the services they provide?

Yes, all of our employees are fully insured and trained to provide the services they offer. We are committed to providing high-quality services to our clients, and we ensure that our staff are equipped with the necessary skills and knowledge to meet their needs.

Reviews

  • Susan Clappen

    10-06-2023
  • Paul Little

    Did not visit rang them no reply closed! Did not leave message

    17-04-2023
  • Parisa Mahmud

    Hopeless and awful service just like all government's free services Definitely Not fit for purpose.

    17-02-2023
  • Book Reader

    It would be nice of you to pick up the phone.

    17-02-2023
  • Kim Mouzouros

    Not that helpful to me

    17-09-2022
  • Engin Kaya

    So my gp referred me to AgeUK, spoke with a lady called Ruby and was really rude as well as negative. She put me into more stress than I already am, even hanging up the phone on my face. Sad to see these kind of people trying to help and motivate vulnerable people like myself…

    17-06-2022
  • A. Faith

    Everything is so slow, support worker seems to need support herself to get motivated.

    17-06-2019
  • James West

    I've been lucky enough to work with Age UK Islington and see what work they do all across the borough. They've got the interests of residents at the heart of what they do - creating amazing events for people to get together. They're a great bunch of people with loads of opportunities for anyone, including professionals to volunteer. Great bunch.

    17-06-2019
  • Zero To First class

    Inclusive environment for older people to reduce social isolation

    17-06-2018
  • imogen daniellevenson66

    17-06-2018