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Social Services Organizations

Age UK East Sussex

Age UK East Sussex is a social services organization that is dedicated to improving the lives of older people in the East Sussex area. As a part of the public sector and society, Age UK East Sussex provides a range of services and support to help older people live independently and with dignity. Their mission is to promote the well-being of older people and to ensure that they are able to enjoy a good quality of life.

Introduction to Age UK East Sussex

Age UK East Sussex is a social services organization that provides support and assistance to elderly people in East Sussex. The company was founded to improve the quality of life for seniors and to ensure that they are able to live independently for longer. Age UK East Sussex is unique because it is a part of the larger Age UK network, which is the largest charity in the UK dedicated to helping older people.

Services & Products

Age UK East Sussex offers a wide range of services to seniors in the area. These services include advice and information, home care, befriending, and social activities. The company also has a charity shop that sells a variety of products, including clothing, books, and household items.

Location

Age UK East Sussex is located in the heart of Eastbourne, a popular seaside town on the south coast of England. The area is home to many businesses, including shops, restaurants, and cafes. There are also several public transportation options nearby, including the Eastbourne train station, which is just a few minutes' walk from the company's office.

Benefits

Customers should choose Age UK East Sussex because of the organization's commitment to helping elderly people live independently and improve their quality of life. The company has a team of dedicated staff and volunteers who are passionate about making a difference in the lives of seniors in the community.

Good to Know

Customers should be aware that Age UK East Sussex is a non-profit organization and relies on donations to fund its services. The company is always looking for volunteers and donations to help support its mission.

Reviews

Customers have praised Age UK East Sussex for its friendly and helpful staff, as well as the wide range of services and activities offered by the organization. Many have also noted that the company has made a significant difference in the lives of elderly people in the community.

Amenities

  • amenity
    counseling
  • amenity
    mental health services
  • amenity
    job training
  • amenity
    financial assistance
  • amenity
    education programs
  • amenity
    disability services

FAQ

What specific services do you offer and how can they benefit me or my loved ones?

We offer a range of services that benefit older people and their loved ones, including information and advice, befriending services, day centres, home help, and more. Our services aim to improve the quality of life and promote independence for older people.

How do I qualify for services and what is the application process?

To qualify for our services, you must be an older person living in East Sussex. The application process varies depending on the service you require, but typically involves filling out a form or speaking with one of our advisors. We will assess your needs and eligibility to determine the best course of action.

How do you ensure the confidentiality and privacy of my information?

We take confidentiality and privacy very seriously and have strict policies and procedures in place to protect your information. All of our staff and volunteers are trained in data protection and sign confidentiality agreements. We comply with GDPR regulations and only share information with third parties when necessary and with your explicit consent.

What are the fees associated with your services and are there any financial assistance programs available?

Our fees vary depending on the service you require, and some services are free. We offer financial assistance programs for those who are unable to afford our services, including grants and subsidies. Our advisors can provide more information on the fees and financial assistance available.

How do I provide feedback or make a complaint about the services I receive?

We welcome feedback, both positive and negative, as it helps us improve our services. You can provide feedback or make a complaint by contacting our customer service team via phone or email. We have a formal complaints procedure in place, and we will do everything we can to address your concerns and resolve any issues.