Age UK Berkshire
Age UK Berkshire is a non-profit organization based in Reading, England. They offer a range of services including water deliveries, helplines, and support for energy and resources. Their focus is on improving the lives of the elderly and vulnerable in the public sector and society.
Introduction to Age UK Berkshire
Age UK Berkshire is a non-profit organization based in Reading, England. The company has been providing essential services to the elderly population in Berkshire for over 60 years. They aim to improve the quality of life for senior citizens by providing them with support services and resources. Age UK Berkshire is unique because they offer a wide range of services that cater to the specific needs of the elderly population.Services & products
Age UK Berkshire offers a variety of services to the elderly, including water deliveries, helplines, energy and resources, and public sector and society programs. They have a team of dedicated professionals who provide assistance with everything from daily living activities to financial planning. Customers can also purchase products such as mobility aids, personal alarms, and home insurance.Location
Age UK Berkshire is located in the heart of Reading's Broad St Mall. The area is bustling with activity, and customers can expect to find a range of businesses, including shops, restaurants, and cafes. The mall is easily accessible by public transportation, with the nearest bus stop (Broad Street Mall) just a few steps away. The closest train station is Reading station, which is approximately a 10-minute walk from the mall.Benefits
Age UK Berkshire is the go-to organization for the elderly population in Berkshire. They offer a wide range of services that cater to specific needs, which makes them stand out from other companies in the same industry. Their team of professionals are highly trained and dedicated to providing the best possible service to their customers.Good to know
Customers should be aware that Age UK Berkshire is a non-profit organization, and all profits go towards supporting the elderly population in Berkshire. They also offer a range of volunteering opportunities for those who want to give back to the community.Reviews
Customers have praised Age UK Berkshire for their excellent service and dedication to the elderly population. They are highly recommended for their range of services and products, as well as their friendly and knowledgeable staff. Customers appreciate the fact that all profits go towards supporting the community.Amenities
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online ordering -
delivery tracking
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customized packages
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home delivery
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office delivery
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email support
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trained staff
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reliable service
FAQ
Are your helpline services available 24/7?
Yes, our helpline services are available 24/7. We understand that emergencies can happen at any time and we want to be there for our clients whenever they need us.Are your helpline representatives trained and experienced in handling various types of issues?
Yes, our helpline representatives are highly trained and experienced in handling various types of issues. We ensure that our representatives receive ongoing training to stay up-to-date on the latest issues and solutions.How do you ensure caller confidentiality and privacy?
We take caller confidentiality and privacy very seriously. We have strict policies and procedures in place to ensure that all personal information is kept confidential and secure. Our representatives are also trained to handle sensitive information with the utmost care.Is there a minimum order requirement for water delivery?
We do not have a minimum order requirement for water delivery. We are happy to deliver any amount of water that our clients need, whether it's a large order or just a few bottles.How often do you deliver and what is your delivery schedule?
We offer flexible delivery schedules to meet the needs of our clients. We can deliver water as often or as infrequently as our clients need, whether it's daily, weekly, or on a custom schedule. We work with each client to create a delivery schedule that works best for them.Reviews
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Jo S
Very helpful staff
17-05-2023
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TEZ S
Shocking bad service.
17-02-2023
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Elspeth McArthur
The staff in the office are very kind and hardworking but the building itself is a bit awkward if you have problems climbing stairs. The volunteer coordinator, however, was offered the use of a downstairs office by someone else to save me climbing the stairs for my training. I walked up the stairs very slowly. There is metered parking on the road with a small walk to the office.
17-06-2021
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David Cane
Had a man called Robert look after my Fathers finances, he couldn't have done more. He even refused to pay my Dads carers, home angels, when they were leaving him in bed all day making him ill. Then an asian man called mahmood took over. He had meetings with the care agency, social services without me presant, tried to take my Fathers debit card off me so i couldn't do the shopping and got my Dad to sign cheques without saying what they were for. Half the time he never turned up but still charged him. Him and shirley edwards from wokingham social services made our lives a misery. Now my Dad is dead, hope their all happy.
17-06-2020
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Adam Tomkins
17-06-2020
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Sagacious PickyDude
The help I received at this office over my mother's being detained in a care home was consistently better than the 2 solicitors I used over the period (even though the solicitors were supposed to be mental health specialists) . I received prompt written sdvice and when I raised concerns about what was happening to my mother they were pro-active in contacting relevant bodies speedily. I cant praise them enough and when my funds are more secure they will be first on my list for a donation. My only concern is that they are a small team and s seem overworked espcially as the are also organising social events.
17-06-2019
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Mike Allen
17-06-2019
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Thomas Barclay
17-06-2019
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sharp wolf
17-06-2019
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Ana Martinez
17-06-2019
