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Telecommunication Schools, Computer Consultants, Technical Services, Helplines, Telecommunications Service Providers

Affinity IT Services Ltd

Affinity IT Services Ltd is a UK-based company that specializes in providing a wide range of technical services to clients across various sectors. Their services include computer consultancy, helplines, information services, and telecommunications. They also offer computer hardware and software solutions, as well as IT and e-commerce services. Affinity IT Services Ltd caters to both the public sector and society, and provides jobs and education opportunities in the field of telecommunications.

Introduction to Affinity IT Services Ltd

Affinity IT Services Ltd is a computer consulting company based in Sheffield, England. Founded in 2010, the company has a rich history of providing excellent technical services and information services to businesses and individuals in the area. What makes this company unique is their commitment to providing customized solutions that meet the specific needs of their clients.

Services & products

Affinity IT Services Ltd offers a wide range of technical services to their clients. They provide computer hardware and software support, as well as telecommunication services such as helplines and telecommunication schools. Additionally, they offer information services to businesses and individuals looking to stay up-to-date with the latest technological advancements. Customers can also purchase a variety of products from the company, including computer hardware and software.

Location

Affinity IT Services Ltd is located in the heart of Sheffield, a vibrant city in South Yorkshire, England. The area is known for its diverse range of businesses, including many in the IT and e-commerce industries. Customers can expect to experience a bustling atmosphere and a variety of shops and restaurants in the area. The company is conveniently located near several public transportation options, including the Sheffield Train Station (0.9 miles), the Sheffield Interchange Bus Station (0.7 miles), and the Castle Square Tram Stop (0.3 miles).

Benefits

Customers should choose Affinity IT Services Ltd because of their commitment to providing high-quality, customized solutions to their clients. The company's team of experienced technicians and consultants are dedicated to helping their clients achieve their goals and stay ahead of the competition. Additionally, the company offers competitive pricing and excellent customer service.

Good to know

Customers should be aware that Affinity IT Services Ltd primarily serves the public sector and society, as well as the IT and e-commerce industries. However, they welcome clients from all industries and are happy to provide their services to anyone in need of technical support and expertise.

Reviews

Customers rave about the excellent technical services provided by Affinity IT Services Ltd. They praise the company's knowledgeable staff and personalized approach to problem-solving. Overall, customers feel confident that they are in good hands with Affinity IT Services Ltd.

FAQ

What types of telecommunications services do you offer?

We offer a range of telecommunications services, including technical services, helplines, and information services. We also provide training and education through our telecommunication schools.

Are your helpline representatives trained and experienced in handling various types of issues?

Yes, our helpline representatives are highly trained and experienced in handling a variety of technical issues. They undergo regular training to stay up-to-date with the latest technologies and best practices.

How do you ensure the security and confidentiality of the information you handle?

We take the security and confidentiality of our clients' information very seriously. We have strict protocols and procedures in place to protect against unauthorized access, data breaches, and other security threats.

What is your pricing model for information services?

Our pricing model varies depending on the specific services and solutions our clients require. We offer competitive pricing and flexible payment options to meet the needs of businesses of all sizes.

Do you offer any hands-on training or internships with telecommunication companies?

Yes, we offer a range of training and education programs, including hands-on training and internships with leading telecommunication companies. Our programs are designed to provide students with the skills and experience they need to succeed in the industry.

Reviews

  • John Vickers

    We have used Affinity previously for the installation of a Zappi EV charger and Eddi solar diverter, and were delighted with the products and installation. Affinity have now rebuilt a tired and failing PC for us, transforming it’s performance; again with excellent customer service, thank you.

    28-12-2022
  • Carrie Sudbury

    Positive: Professionalism, Quality, Responsiveness

    28-05-2022
  • david eastaugh

    28-05-2022
  • Anna Cookland

    As a business we have been with Affinity for 3 1/2 years and we have never looked back. They have a friendly helpful team who never fail to deliver with our IT issues. I have found Elliot to be honest with his advice on new purchases and the whole team go above and beyond to help resolve any issues. I'm glad they have added girl power to the team with the most impressive Louise. If you need help I wouldn't hesitate to recommend Affinity IT Services.

    28-05-2021
  • Claire Whysall

    We have used Affinity for our IT services for almost a year now. They helped us audit our IT and made sure we're all using the same operating systems and programmes. They also transferred our shared drive on to a new platform. We have been particularly impressed with the ease of submitting tickets and the excellent response time.

    28-05-2021
  • Fraser Ludlam

    We decided to upgrade our office computer systems a full office refit, and having spent the past 20 years with TSG, I decided to ask them to quote to replace the kit we had (which was dated to say the least), I then spoke with a friend who recommended to contact Affinity and to be totally honest, I was shocked at the difference in price, not only were they hugely more competitive (and I also had to chase TSG to quote annoyingly), but the level of service that Affinity have provided us in the transition has been superlative, nothing is ever a problem, when I need some help, I phone their office, it rings once, they answer and immediately know that it's me, they log onto whichever PC needs sorting and in less than 5 minutes everything is fine again, honestly, I've never experienced such prompt and excellent service, not only that, but all the guys that work their are very amenable, Colin, Elliot and James (and anyone else I've forgotten) THANK YOU FOR EVERYTHING !!! HIGHLY HIGHLY RECOMMENED !!!

    28-05-2021
  • James Joiner

    Positive: Professionalism, Responsiveness

    28-05-2021
  • Cassia Smith

    Positive: Professionalism, Quality, Responsiveness, Value

    28-05-2021
  • Justin Lee

    Standout qualities are responsiveness, communications, and a willingness to go the extra mile to complete things that were important to me. No hesitation to recommend. A special mention from me about James. An amazing engineer and one of the best I have worked with.

    28-05-2021
  • Andrew Robertson

    Great service and very professional!

    28-05-2021