Aero Travel Groups
Aero Travel Groups is a travel company based in Brentwood, England. They specialize in providing services such as airline ticket agencies, sightseeing tour agencies, cruise agencies, transportation and shipping, and travel and hotels. With their expertise in the travel industry, Aero Travel Groups is committed to providing their customers with the best travel experience possible.
Introduction to Aero Travel Groups
Aero Travel Groups is a travel agency that was established in 2010. The company is dedicated to providing customers with personalized travel experiences that cater to their individual needs. What sets Aero Travel Groups apart from other travel agencies is their attention to detail and commitment to customer satisfaction. They take pride in making sure that every aspect of their customers' travel plans is taken care of.Services & Products
Aero Travel Groups offers a wide range of services to their customers. They specialize in airline ticket agencies, sightseeing tour agencies, cruise agencies, and transportation & shipping. Customers can purchase airline tickets, book sightseeing tours, and plan cruise vacations through Aero Travel Groups. They also offer transportation and shipping services for those who need to move goods from one location to another.Location
Aero Travel Groups is located in Brentwood, England. Brentwood is a bustling town located in the county of Essex. The town is known for its historic architecture and beautiful countryside. Visitors to Brentwood can expect to find a variety of shops, restaurants, and attractions. The area is well-connected with public transportation options. The three closest public transportation options to Aero Travel Groups are Brentwood Railway Station (0.3 miles), Brentwood Bus Station (0.4 miles), and Brentwood Cabs (0.2 miles).Benefits
Customers should choose Aero Travel Groups because of their commitment to customer satisfaction. The company goes above and beyond to make sure that every aspect of their customers' travel plans is taken care of. Their attention to detail and personalized service sets them apart from other travel agencies in the industry.Good to Know
Customers should be aware that Aero Travel Groups only operates in the United Kingdom. They do not offer services outside of the UK.Reviews
Customers have praised Aero Travel Groups for their exceptional customer service and attention to detail. They have also noted that the company's personalized approach to travel planning has made their travel experiences more enjoyable. Overall, customers have been very satisfied with the services provided by Aero Travel Groups.Amenities
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online booking -
free wi-fi
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wheelchair accessibility
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baggage allowance
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cancellation policy
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tour guide
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tour package
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transportation
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sightseeing tour
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multilingual guide
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guided tour
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customized tour
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cultural tour
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city tour
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bus tour
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wi-fi
FAQ
What is your policy regarding flight cancellations and refunds?
Our policy on flight cancellations and refunds varies depending on the ticket type purchased. For non-refundable tickets, we cannot offer a refund but we can help rebook the flight or issue a travel credit for future use. Refundable tickets may be cancelled and refunded, subject to any applicable fees or restrictions. It's important to check the terms and conditions of each ticket before purchasing.Are there any additional fees or charges apart from the ticket price?
Yes, there may be additional fees or charges depending on the services requested. For example, baggage fees, seat selection fees, and change fees may apply. We always try to be transparent about any additional fees or charges and include them in the total price quote before booking.How do you accommodate customers with special needs or requests?
We strive to accommodate customers with special needs or requests to the best of our ability. We recommend contacting us directly to discuss any specific needs or requests prior to booking. This will allow us to provide the necessary assistance or make any necessary arrangements to ensure a comfortable and enjoyable travel experience.How experienced are your tour guides?
Our tour guides are highly experienced and knowledgeable about the destinations they lead tours in. We only work with reputable and experienced tour companies to ensure our customers have the best possible experience. Our guides are also trained in providing excellent customer service and ensuring the safety and well-being of our customers.How do you ensure the safety and security of customer information when making bookings online?
We take the security and privacy of our customers' information very seriously. We use industry-standard encryption technology to protect sensitive information during online transactions. We also comply with all relevant data protection laws and regulations. Additionally, we regularly review and update our security measures to ensure that our customers' information remains secure.Reviews
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azim edwards
15-06-2023
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tony maguire
Very polite and helpful
10-06-2023
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Kirsty Spence
In honesty we were really sceptical about booking our flights online you hear so many horror stories. We came across Aerotravels on a google search think it was the second link we clicked on. The website looked great, however I always prefer to speak to someone on live hat, if they dont have it wont book. After to speaking to Harry on live chat, we spoke on the phone told him exactly what we were after a Multi stop to the USA. He was polite and friendly throughout the conversation and have to say found us an absolutely cracking deal. Most other sites were quoting well over 2k. Happy to say Harrys quote was no where near that and we decided to book with them. They always notify you of changes to flights and always ask for approval incase your not happy with the new flight times. Would highly recommend to friends and family!
03-06-2023
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Liza Villalonga
Very friendly accommodating and professional.
03-06-2023
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Pamela Nyombi
I really appreciate the work you have done for me Charles and it’s not gonna be the last time dealing with you.
20-05-2023
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Corazon Cortez
Rhea was incredibly polite, helpful and professional. I would highly recommend Aero Travels to all and I will definitely be using their services again.
20-05-2023
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Connor Boughton
First time using aero travel to book our dream Caribbean cruise, we got a great deal on our cruise + flights. Hailey our representative was extremely helpful, she explained the whole process to us and walked us through the booking stages step by step adding all the extras we wanted for our cruise. I would recommend using aero travel to book any kind of travel, the reps are knowledgeable and are extremely helpful.
20-05-2023
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Patrick Kubi
Bought a ticket for da first time from aero flights Wasn’t very sure of myself The guy I spoke to was Edward Lovely and very polite Did help to find me a cheap deal
17-05-2023
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Mathu Raj
Very efficient and fast service. All staff are extremely polite and friendly, they treat you like family. I would recommend them to anyone, if I could give 10*s I would. Thank you ethan for you help. Great customer service, definetly recommend
17-05-2023
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Miry Ferny
Sara was truly amazing when we were looking to organise a trip to Disneyland with kids this easter. Fast and friendly service with lots of advices, the trip went smoothly and we enjoyed every bit of it! Thanks Sara!
17-04-2023
