Aelia Duty Free
Aelia Duty Free is a company based in London, England that specializes in duty-free shopping. Their stores offer a wide range of products for travelers, including luxury goods, cosmetics, and spirits. With a commitment to providing high-quality products and excellent customer service, Aelia Duty Free is a top choice for those looking to shop before their flight.
Introduction to Aelia Duty Free
Aelia Duty Free is a chain of stores that offer a wide range of products including cosmetics, perfumes, alcohol, tobacco, sunglasses, and more. The company was established in 1999 and has since expanded to over 20 countries. What makes Aelia Duty Free unique is their commitment to providing high-quality products at duty-free prices.Services & Products
Aelia Duty Free offers a variety of products that cater to the needs of travelers. Customers can purchase cosmetics, perfumes, alcohol, tobacco, sunglasses, and more. The store also offers a pre-order service that allows customers to purchase items online and pick them up at the airport.Location
Aelia Duty Free is located in London E16 2HX, United Kingdom. The store is situated in a busy area with several other shops and restaurants nearby. Customers can expect to find a variety of businesses in the area, including clothing stores, electronics stores, and cafes. The store is conveniently located near public transportation options, including the DLR London City Airport station, which is just a 5-minute walk away. Other nearby stations include the Royal Albert and Prince Regent stations, which are both less than a mile away.Benefits
Customers should choose Aelia Duty Free because of the company's commitment to providing high-quality products at duty-free prices. The store also offers a pre-order service that allows customers to purchase items online and pick them up at the airport, making their shopping experience more convenient.Good to know
Customers should be aware that Aelia Duty Free stores are only located in airports and other travel hubs, so they will need to be traveling to access the store.Reviews
Customers have praised Aelia Duty Free for their wide range of products and excellent prices. Many customers have also commented on the store's helpful and friendly staff. Overall, customers have had a positive shopping experience at Aelia Duty Free.Amenities
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tax-free shopping -
free returns
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gift wrapping
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currency exchange
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discounts
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loyalty program
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airport location
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online shopping
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duty-free alcohol
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duty-free cigarettes
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duty-free perfumes
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duty-free cosmetics
FAQ
What types of products are available for purchase at your duty free store?
At Aelia Duty Free, we offer a wide variety of products for purchase, including but not limited to, fragrances, cosmetics, alcohol, tobacco products, confectionery, and luxury goods. Our selection is constantly updated to include the latest products and trends.Do you offer any exclusive deals or discounts on products?
Yes, we offer exclusive deals and discounts on a regular basis for our customers. These can include limited-time promotions, bundle deals, and discounts for loyalty program members. Be sure to check our website or visit our store to see our current offers.How can I ensure that the products I purchase are authentic and of good quality?
We take pride in offering only authentic and high-quality products to our customers. All of our products come directly from the manufacturers or authorized distributors. In addition, we have a team of experts who conduct regular quality control checks to ensure that our products meet our standards.Are there any restrictions on the amount of products I can purchase from your duty free store?
There may be restrictions on the amount of certain products that you can purchase based on local regulations and airline policies. However, in general, there are no limits on the amount of products you can purchase from our duty free store.What is your policy on returns or exchanges for products purchased at your duty free store?
We understand that sometimes products may need to be returned or exchanged. Our policy allows for returns or exchanges within 30 days of purchase as long as the product is in its original condition and packaging. Simply bring the product and your receipt to our store and we will be happy to assist you.Reviews
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Auld Reekie Cat
Went to buy perfume and a toy and was told they had already shut all the tolls down even though the shop was still open!!!! Awful customer service and you lost out on £130! The sales associate was also very rude!!!
28-03-2023
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Kees Henzen
Only special drinks, no regular liquors.
28-05-2020
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Tai-Heng Chen
(Translated by Google) There is Jo Malone in it, easy to shop and buy (Original) 裡面有Jo Malone, 好逛好買
28-05-2018
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J J
£45 for a 2015 Penfolds Max’s Cabernets Sauvignon - average U.K. high street price £19.21 £66 for Lagavulin 16 yr old - Costco price £33 £78 for Laphroaig PX 1 ltr- £66 at Heathrow Duty Free This is an outrageously overpriced Duty free shop and you are ripping off customers who shop here. AVOID THIS PLACE!
28-05-2018
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Jay Levy
I had returned an item to another store in France, and hadn't had any luck with their actually actioning the return. This branch of Aelia at London City went above and beyond in helping me with the return and my reimbursement. I've never experienced such helpfulness! Very highly recommended (and thank you in particular Dion Jooste, the person at the store who helped me with this!). - Dr Jay Levy
28-05-2018
