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Consumer Advice Centers

Advice Direct Scotland

Advice Direct Scotland is a company based in Glasgow, Scotland. They specialize in providing Consumer Advice Centers and services to the Public Sector & Society.

Introduction to Advice Direct Scotland

Advice Direct Scotland is a consumer advice center based in Glasgow, Scotland. The company was established in 2009 to provide free, impartial, and confidential advice to the general public. The company's main objective is to help individuals get the right information and assistance they need to solve their problems. What makes Advice Direct Scotland unique is its collaboration with the public sector and society to provide a comprehensive range of services.

Services & Products

Advice Direct Scotland offers a wide range of services to the public. These services include advice on consumer issues, money matters, housing, and legal affairs. Customers can also access the company's online resources, which include webchat and email services. Additionally, the company provides training and consultancy services to organizations that work with the public.

Location

Advice Direct Scotland is located in Mercantile Chambers, 39-69 Bothwell St, Glasgow G2 6TS, United Kingdom. The area is home to a variety of businesses, including law firms, financial institutions, and retail stores. Visitors to the area can expect to experience the vibrant city of Glasgow, with its rich history and cultural attractions. The nearest public transportation options include Glasgow Central Station (0.2 miles), Queen Street Station (0.5 miles), and Buchanan Bus Station (0.7 miles).

Benefits

Customers should choose Advice Direct Scotland because of the company's commitment to providing free, impartial, and confidential advice. The company's collaboration with the public sector and society ensures that customers receive comprehensive services. Additionally, the company's online resources make it easy for customers to access advice and support at any time.

Good to know

Customers should be aware that Advice Direct Scotland is a non-profit organization and does not charge for its services. The company is funded by the Scottish Government and other public sector organizations.

Reviews

Customers have praised Advice Direct Scotland for its excellent customer service, knowledgeable staff, and comprehensive range of services. Many customers have reported that the company has helped them to resolve their issues and provided them with peace of mind.

Amenities

  • amenity
    legal advice
  • amenity
    financial advice
  • amenity
    educational resources
  • amenity
    counselling
  • amenity
    advocacy
  • amenity
    accessibility
  • amenity
    community outreach
  • amenity
    resource library
  • amenity
    free consultation

FAQ

What services does your Consumer Advice Center offer?

We offer free, impartial advice and information to consumers in Scotland on a wide range of issues, including consumer rights, debt, housing, energy, and more.

How experienced are your counselors in providing consumer advice?

Our counselors are highly experienced and trained to provide accurate and up-to-date advice on consumer issues. They receive ongoing training and support to ensure they can provide the best possible service to our clients.

How quickly can I expect a response to my inquiry or complaint?

We aim to respond to all inquiries and complaints as quickly as possible, but the response time may vary depending on the complexity of the issue. We strive to provide a timely and efficient service to all our clients.

Are there any fees for using your Consumer Advice Center's services?

No, our services are completely free of charge. We are a non-profit organization funded by the Scottish Government and other sources.

How can I access your Consumer Advice Center's services (phone, online, in-person)?

You can access our services by phone, email, webchat, or by visiting one of our offices in person. Our website also provides a wealth of information and resources on consumer issues.

Reviews

  • Mirek K

    28-06-2022

  • Kieran Early

    Helpful advice for those in need of it

    28-05-2022

  • caitlin hanlin

    Great organisation and a lovely team

    28-05-2022

  • Imran Mohammed

    Was there for six months some years back as part of a get back to work programme. Very nice place to work in, a wonderful atmosphere and friendly staff. Would have been happy to stay had they offered me a paid job. Reviews here complaining about poor training need to understand that it is impractical to be trained for every call. No job is easy neither is it supposed to be, you just need to put your mind to it and improve with time. A big hello to my then trainer Margaret and manager Gordon if they are still there, amongst others. You guy's rock!:)

    28-05-2021

  • Andrzej Wesolowski (AWWax)

    Talk on a phone,but not to bad.

    28-05-2021

  • Derek Mckenzie

    28-05-2021

  • Namrata Konar

    Awesome place to start career

    28-05-2020

  • Patrick Lynch

    Good for advice and how to go about getting problems solved

    28-05-2020

  • Alex

    Promised a call back yesterday not delivered Spoke to advisor today whos only advice was go to the CAB? whats the point?

    28-05-2020

  • Brandon Johnson

    28-05-2019