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Citizen Information Bureaus

Advice Birmingham

Advice Birmingham is a citizen information bureau located in Birmingham, England. They specialize in providing information and guidance to the public sector and society. Their services are designed to help individuals and organizations navigate complex issues and make informed decisions. With a commitment to excellence and a focus on customer satisfaction, Advice Birmingham is a trusted resource for those seeking reliable and accurate information.

Introduction to Advice Birmingham

Advice Birmingham is a citizen information bureau that has been serving the community since 1975. Their purpose is to provide free and confidential advice to the people of Birmingham on a range of issues such as welfare benefits, debt, housing, employment, and more. What makes this company unique is their commitment to empowering individuals and improving the public sector and society as a whole.

Services & Products

Advice Birmingham offers a wide range of services, all free of charge. They provide advice on benefits, debt, employment, housing, immigration, and more. They also offer a drop-in service where individuals can receive immediate advice without an appointment. In addition, they provide training and support to other organizations and professionals to help them better serve their clients.

Location

Advice Birmingham is located on Hamstead Road in Handsworth, Birmingham. The area is bustling with a variety of businesses, including shops, restaurants, and cafes. It is easily accessible by public transportation, with the closest bus stops being a 2-minute walk away. The closest train station is Perry Barr, which is a 10-minute bus ride away.

Benefits

Customers should choose Advice Birmingham because of their commitment to providing free, confidential, and impartial advice to the people of Birmingham. They have a team of experienced advisors who are dedicated to helping individuals navigate complex issues and improve their lives. They also provide training and support to other organizations and professionals, making them a valuable resource in the community.

Good to Know

Customers should be aware that Advice Birmingham is a charity and relies on donations to continue providing their services to the community. They are always looking for volunteers and donations to help them continue their important work.

Reviews

Customers have praised Advice Birmingham for their knowledgeable and friendly staff, as well as their commitment to helping people in need. One customer said, "I received excellent advice from the advisors at Advice Birmingham. They really helped me to understand my options and make informed decisions." Another customer said, "I am so grateful for the support I received from Advice Birmingham. They really made a difference in my life."

Amenities

  • amenity
    printer
  • amenity
    copier
  • amenity
    internet access
  • amenity
    wi-fi
  • amenity
    phone
  • amenity
    wheelchair access
  • amenity
    parking

FAQ

What types of information and services do you provide to citizens?

We provide citizens with information and advice on a wide range of topics including housing, employment, benefits, and debt. We also offer access to legal support and advocacy services.

Is there a fee for accessing your services, or are they free of charge?

Our services are completely free of charge to all citizens who require our support and advice.

How accessible are your services to individuals with disabilities?

We are committed to ensuring that all citizens, regardless of their abilities, are able to access our services. Our offices are fully accessible and we have staff trained to assist individuals with disabilities.

What are your hours of operation, and do you have any after-hours services available?

Our normal operating hours are Monday to Friday, 9am to 5pm. However, we understand that some individuals may require support outside of these hours, so we offer evening appointments upon request.

What is your process for handling confidential or sensitive information provided by citizens?

We take the handling of sensitive information very seriously and have strict protocols in place to ensure that all information is kept confidential. All staff members are trained on how to handle sensitive information and we comply with all relevant data protection laws.