ADAM AUTOMOTIVE
ADAM AUTOMOTIVE is a company based in Chelmsford, England that specializes in Mercedes-Benz dealerships and offers a range of services related to cars, boats, and motorcycles. Their location is situated in Unit 4, Five Tree Works Industrial Estate, Bakers Ln, West Hanningfield, Chelmsford CM2 8LD, United Kingdom.
Introduction to ADAM AUTOMOTIVE
ADAM AUTOMOTIVE is a family-owned business that has been providing top-notch services in the automotive industry for over 20 years. The company was founded with a mission to provide exceptional customer service and build long-lasting relationships with its clients. What makes this company unique is its specialization in Mercedes-Benz cars, boats, and motorcycles.Services & Products
ADAM AUTOMOTIVE offers a wide range of services, including regular maintenance, repairs, and upgrades for Mercedes-Benz vehicles, boats, and motorcycles. Customers can also purchase new and used Mercedes-Benz cars, boats, and motorcycles from the company. ADAM AUTOMOTIVE prides itself on its attention to detail and its use of only genuine Mercedes-Benz parts.Location
ADAM AUTOMOTIVE is located in the Five Tree Works Industrial Estate in West Hanningfield, Chelmsford, England. The area is known for its industrial businesses and is easily accessible by public transportation. The closest bus stops are Bakers Lane (0.2 miles), West Hanningfield, The Bell PH (0.5 miles), and Howe Green, The Bull (0.6 miles).Benefits
Customers should choose ADAM AUTOMOTIVE because of the company's expertise in Mercedes-Benz cars, boats, and motorcycles. The team is highly skilled and knowledgeable, and they use only genuine Mercedes-Benz parts for all repairs and upgrades. ADAM AUTOMOTIVE is also committed to providing exceptional customer service and building long-lasting relationships with its clients.Good to Know
Customers should be aware that ADAM AUTOMOTIVE is closed on Sundays and Bank Holidays. However, the company offers a 24-hour emergency service for its clients.Reviews
Customers rave about the level of service they receive at ADAM AUTOMOTIVE. They appreciate the team's attention to detail and their use of genuine Mercedes-Benz parts. Customers also note that the team is highly skilled and knowledgeable and that they go above and beyond to ensure customer satisfaction.FAQ
What are the available models of Mercedes-Benz that you offer?
We offer a wide range of Mercedes-Benz models, including sedans, coupes, SUVs, and convertibles. Our inventory includes popular models such as the C-Class, E-Class, and S-Class, as well as the GLC, GLE, and GLS SUVs. We also offer high-performance AMG models for those seeking a more sporty driving experience.Do you offer any financing options for purchasing a Mercedes-Benz?
Yes, we offer a variety of financing options to help make purchasing a Mercedes-Benz more affordable. Our financing options include both leasing and purchasing, and we work with a variety of lenders to offer competitive rates and terms. Our finance team can help you find the financing option that best fits your budget and lifestyle.How often should I bring in my vehicle for maintenance and what services are typically included in a maintenance appointment?
We recommend bringing in your Mercedes-Benz for maintenance at least once a year or every 10,000 miles, whichever comes first. During a maintenance appointment, our certified technicians will perform a variety of services, including an oil change, tire rotation, and inspection of your vehicle's major systems. We will also check for any potential issues and make recommendations for any necessary repairs.What is your policy on test drives and can I take the vehicle for an extended test drive?
We welcome customers to take a test drive to experience the performance and features of a Mercedes-Benz. Our policy is to allow for a test drive of up to 30 minutes. If you are interested in an extended test drive, please speak with one of our sales representatives, as we may be able to accommodate your request.Do you offer any warranties or guarantees on the Mercedes-Benz models you sell?
Yes, all of our Mercedes-Benz models come with a warranty from the manufacturer. In addition, we offer extended warranties and service contracts to provide additional coverage and peace of mind. Our team can help you understand the various warranty options and choose the one that best fits your needs.Reviews
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Kelvin Akhigbe
Very helpful customer service was very good and very detailed about everything
27-05-2023
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Mohammad RAHMAN
Was welcomed by Elliot very friendly young man nice and helpful, not pushy at all gave me all the time to have a look the car very happy with my purchase would highly recommend
25-05-2023
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Chloe Turner Kielty
I purchased a Vauxhall VXR from Adam’s on 11th March 2023. On viewing and day of collection, I noticed a few minor cosmetic errors that I shared with the dealer and they knocked down the price accordingly. The customer service form Brooke and Heather cannot be faulted. They were accommodating, friendly and prompt in replies. However, the aftersales treatment is shocking. Only a couple of days after I had purchased the car, I noticed it was sounding funny and rocking like a boat, so I took it to my local Kwikfit garage who informed me the whole suspension needed replacing and I had a misfit in cylinder 4. The cost was £2,600 and I only had the vehicle a week or less. I informed Adam’s who told me to contact warranty first, who only covered the cost of £119.40 as the suspension issues were categorised as ‘inheritance faults’. I argued with Adam’s about this stating I should have been informed and the vehicle should have been checked prior to handover to fix these issues as I was only aware and accepted the cosmetic issues and I ended up driving a severely unsafe car 70 plus miles home. I was ignored via email and mislead on the phone a ridiculous amount of times. In the end, I accepted the £300 goodwill gesture as I couldn’t handle the stress and anxiety any longer, along with sorting other personal things out. Fast forward to 20th May, I only just received my V5…I requested for them to apply my personal registration, which they were aware of and sent me proof of the V750 arriving, to find it wasn’t attached. I specifically paid for this service to be done for me. All in all, the people who work there are lovely but the aftersales is appalling. Please, if you are to purchase from here, be cautious and inspect the vehicles with a fine tooth comb!
23-05-2023
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ShadyBikerboy
Very good communication and easy to deal with and helpful in all aspects
23-05-2023
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Richard Ferridge
21-05-2023
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Adam Amato
100% recommended. Quick easy and simple process
21-05-2023
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Violet
Thank you so much heather, for helping me with my purchase of the BMW X5!
21-05-2023
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Nicola Lee
The staff are very knowledgable and efficient which made the whole process smooth. A great customer experience!
21-05-2023
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Stephen Clark
This garage is absolutely shocking service picked up the car and have had nothing but problems with the it scratches all over the car that was not mentioned in the description but the owner said we’re not allowed to put that in the description lies have had the car 3 weeks which 2 of them weeks the car was in Volkswagen been fixed for a gear box fault and have now had a list of problems from a check from Volkswagen spoke to the company about it and they wasn’t very helpful and didn’t sound bothered about it either stay well clear of this garage there absolutely horrendous now have trading standards involved aswell as Vosa STAY AWAY FROM ADAM AUTOMOTIVE!!!
28-04-2023
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Andrew
Make sure the price is correct before taking time off work! I booked a day off work to go and see a toyota hilux on a 72 plate, the vehicle went up £4000 from viewing advert to travelling down! Waste of time and a days money.... will stick to a proper dealer next time!
28-03-2023
