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Hearing Aid Repair Services

Active Hearing

Active Hearing is a healthcare and medicine company based in Reading, England. They specialize in providing hearing aid repair services to their clients.

Introduction to Active Hearing

Active Hearing is a healthcare and medicine company based in Reading, England. The company has been operating for over a decade, providing top-notch hearing aid repair services to its customers. What makes Active Hearing unique is its team of highly skilled and experienced audiologists who provide personalized care to every customer.

Services & Products

Active Hearing offers a variety of services to its customers, including hearing aid repair, hearing evaluations, and custom ear plugs. Customers can buy hearing aids and accessories from the company's online store. Active Hearing also offers free hearing screenings and consultations to help customers determine the best course of action for their hearing needs.

Location

Active Hearing is located in the quiet and peaceful area of Earley in Reading. The area is mainly residential, with a few small businesses and shops scattered around. Customers can expect to experience a calm and relaxing environment when visiting Active Hearing. The closest public transportation options are Earley Train Station (1.2 miles away), Reading Buses (0.2 miles away), and Reading Train Station (3.5 miles away).

Benefits

Customers should choose Active Hearing because of its highly skilled and experienced team of audiologists who provide personalized care to every customer. The company also offers free hearing screenings and consultations to help customers determine the best course of action for their hearing needs. Active Hearing is dedicated to providing the best possible care to its customers and ensuring their satisfaction.

Good to Know

Customers should be aware that Active Hearing only accepts appointments and does not accept walk-ins. They should also be aware that the company's online store offers a wide range of hearing aids and accessories at competitive prices.

Reviews

Customers have praised Active Hearing for its excellent customer service, professionalism, and high-quality products. They appreciate the personalized care they receive from the audiologists and the reasonable prices of the hearing aids and accessories. Overall, customers highly recommend Active Hearing for anyone in need of hearing aid repair services.

Amenities

  • amenity
    hearing aid cleaning
  • amenity
    diagnostic testing
  • amenity
    hearing aid adjustment
  • amenity
    hearing aid programming
  • amenity
    hearing aid fitting
  • amenity
    hearing aid repair
  • amenity
    battery replacement
  • amenity
    wax removal
  • amenity
    noise reduction
  • amenity
    tinnitus management
  • amenity
    hearing protection

FAQ

What types of hearing aids do you repair?

We repair all types of hearing aids including behind-the-ear (BTE), in-the-ear (ITE), in-the-canal (ITC), and completely-in-the-canal (CIC) hearing aids.

How long does the repair process usually take?

The repair process usually takes 2-3 business days after we receive the hearing aid. In some cases, it may take longer if we need to order specific parts.

What is the cost of hearing aid repairs?

The cost of hearing aid repairs varies depending on the extent of the damage and the type of repair needed. We offer a free estimate before starting any repairs.

Do you offer any warranty or guarantee for your repairs?

Yes, we offer a 90-day warranty on all hearing aid repairs. If the same issue occurs within this time frame, we will repair it at no additional cost.

What is your process for returning the repaired hearing aid to the customer?

We ship the repaired hearing aid back to the customer via a tracked and insured delivery service. We will provide the customer with the tracking number and estimated delivery date once the hearing aid has been shipped. Alternatively, customers can arrange to pick up their repaired hearing aid in person at our location.

Reviews

  • Ian Royall

    Excellent session. Discovered I had a problem I'd ignored for too long. I'm booking into Spire for private ENT specialist. NHS can take a year....

    21-05-2023

  • Mary Allaway

    14-05-2023

  • W A

    Had my earwax removed from Andrew on a few occasions. The service and care he provides is exceptional. He explains the whole process prior to carrying out the procedure and listens and answers any of your queries. Andrew will use different methods to remove the earwax which you’re most comfortable with. Genuinely a good guy.

    28-04-2023

  • Richard Williams

    Excellent service, helpful advice.

    28-03-2023

  • Jacqueline Waller

    Really impressed with Andrew's manner and apparently our G.P. says Andrew did a wonderful job with my son's earwax removal.

    28-02-2023

  • paul meaney

    Absolutely brilliant! Andrew was able to see my mum fairly quickly, he was calm, reassuring and put my mum completely at ease. He talked her through every step of the process and restored her hearing pretty much immediately. We'll absolutely come to Andrew again should the need arise.

    28-08-2022

  • James Bowden

    28-07-2022

  • Charlotte Baskerville

    I contacted Andrew and I was given an appointment the next day. Having experienced discomfort in my ears he took the time to discuss the symptoms and work out what was causing the issue. He was professional and efficient. I would highly recommend.

    28-06-2022

  • Adam Spokes

    28-05-2022

  • Wolf Wolfenstein

    28-05-2022