Hearing Aid Stores, Deaf Services

Action on Hearing Loss

Action on Hearing Loss is a healthcare and medicine company based in London, England. They specialize in providing deaf services and hearing aid stores for those in need. In emergency situations, Action on Hearing Loss is dedicated to providing the necessary support and resources.

Introduction to Action on Hearing Loss

Action on Hearing Loss is a UK-based charity that was founded back in 1911. The company's primary purpose is to help people who are deaf or hard of hearing by providing them with support, information, and care. The company is unique in that it is solely dedicated to improving the lives of people with hearing loss, and it has a long history of doing so.

Services & products

Action on Hearing Loss offers a range of services to its customers, including hearing assessments, advice and support, and assistive technology. The company also has a range of products available, including hearing aids, communication devices, and accessories.

Location

Action on Hearing Loss is located in Huguenot Place, London SW18 2EN. The area is a bustling part of London, and customers can expect to find a range of businesses in the area, including shops, restaurants, and cafes. The closest public transportation options are the Wandsworth Town train station, which is 0.2 miles away, the East Putney tube station, which is 0.8 miles away, and the Putney Bridge tube station, which is 1 mile away.

Benefits

Customers should choose Action on Hearing Loss because of the company's long history of helping people with hearing loss. The company has a team of dedicated professionals who are committed to providing the best possible care and support to their customers. Additionally, the company has a range of products and services available, so customers can find everything they need in one place.

Good to know

Customers should be aware that Action on Hearing Loss is a charity, so their prices may be lower than other companies in the same industry. Additionally, the company offers emergency support for people who are in urgent need of assistance.

Reviews

Customers have praised Action on Hearing Loss for their compassionate and knowledgeable staff, as well as for the quality of their products and services. Many customers have said that they would recommend the company to others who are looking for support with their hearing loss.

Amenities

accessible parking

FAQ

How do you ensure effective communication with deaf individuals in emergency situations?

At Action on Hearing Loss, we have trained interpreters and staff who are proficient in British Sign Language (BSL) to ensure effective communication with deaf individuals in emergency situations. We also encourage deaf individuals to register with local emergency services to ensure that their communication needs are met during emergencies.

How do you determine which hearing aid is best for my specific hearing loss?

Our hearing aid specialists conduct a comprehensive hearing test to determine the extent of your hearing loss. Based on the results of the test, we recommend the most appropriate hearing aid to meet your specific needs. We also provide ongoing support and maintenance to ensure that your hearing aid works effectively.

What is your return policy if I am not satisfied with my hearing aid?

We offer a 30-day money-back guarantee on all our hearing aids. If you are not satisfied with your hearing aid, you can return it within 30 days of purchase for a full refund.

Do you offer customized plans for businesses and organizations to make their services more accessible to deaf individuals?

Yes, we offer customized plans for businesses and organizations to make their services more accessible to deaf individuals. Our services include BSL interpretation, lip-reading, note-taking, and captioning. We work closely with our clients to develop a plan that meets their specific needs and budget.

How do you handle confidential information when providing interpretation or translation services?

At Action on Hearing Loss, we take confidentiality very seriously. We have strict policies and procedures in place to ensure that all confidential information is handled securely and in compliance with data protection regulations. Our interpreters and translators sign confidentiality agreements and are trained in safeguarding confidential information. We also use secure online platforms for video and remote interpreting services.