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Disability Services & Support Organizations, Deaf Services

Action on Hearing Loss Birmingham

Action on Hearing Loss Birmingham is a company based in Birmingham, England. They provide services for the deaf and disabled, as well as support organizations for emergency situations. Their focus is on serving the public sector and society as a whole.

Introduction to Action on Hearing Loss Birmingham

Action on Hearing Loss Birmingham is a non-profit organization that has been providing support for people with hearing loss for over 100 years. Their mission is to help people live the life they choose, without being limited by their hearing loss. What makes this company unique is that they provide services specifically for people who are deaf or hard of hearing, as well as offering support for those who are experiencing hearing loss emergencies.

Services & products

Action on Hearing Loss Birmingham offers a wide range of services to help people with hearing loss. They offer support with communication, such as British Sign Language (BSL) interpretation, lip-reading classes, and assistive technology. They also provide hearing aid support and advice, as well as emotional and practical support for people with hearing loss and their families.

Location

Action on Hearing Loss Birmingham is located in the Selly Oak area of Birmingham. The area is known for its large student population and is home to the University of Birmingham. There are many shops, restaurants, and cafes in the area, as well as several other businesses. The nearest public transportation options are Selly Oak train station (0.4 miles away), Selly Oak bus station (0.2 miles away), and Bournville train station (1.1 miles away).

Benefits

Customers should choose Action on Hearing Loss Birmingham because they offer specialized support for people with hearing loss. They have a team of experts who are knowledgeable about hearing loss and can provide the support and advice needed to help people live a more fulfilling life. They also offer a range of services and products to meet the unique needs of each individual.

Good to know

Customers should be aware that Action on Hearing Loss Birmingham is a non-profit organization, which means that they rely on donations to continue providing their services. They also offer support for emergency situations, such as sudden hearing loss, which can be a lifesaving service for some individuals.

Reviews

Customers have praised Action on Hearing Loss Birmingham for their knowledgeable and friendly staff, as well as the range of services they offer. Many people have commented on how the organization has helped them to improve their quality of life and feel more confident in their ability to communicate.

FAQ

What specific services and support do you offer for individuals with disabilities?

We offer a range of services and support for individuals with disabilities, including communication support, employment services, and assistive technology. We also provide information and advice on various issues related to disability, such as accessibility and rights.

Can you provide references and/or testimonials from previous clients?

Yes, we can provide references and testimonials from previous clients who have used our services. These can be requested by contacting us directly.

What is your process for addressing and resolving any concerns or complaints from clients with disabilities?

We take concerns and complaints from clients with disabilities very seriously and have a formal process in place to address and resolve them. This involves listening carefully to the individual's concerns, investigating the issue thoroughly, and taking appropriate action to resolve the matter.

How do you ensure effective communication with deaf individuals in emergency situations?

We have a range of communication methods in place to ensure effective communication with deaf individuals in emergency situations. This can include the use of sign language interpreters, text messaging, and visual alerts.

What types of interpretation and translation services do you provide for deaf customers?

We provide a range of interpretation and translation services for deaf customers, including British Sign Language (BSL) interpreting, lip reading, and note-taking. We can also provide written translations of documents and information into BSL.