Acoustica
Acoustica is a home audio store located in Chester, England. They specialize in electronics and offer a wide range of products to enhance the audio experience in homes. With a focus on quality and customer satisfaction, Acoustica is dedicated to providing their customers with the best possible shopping experience.
Introduction to Acoustica
Acoustica is a UK-based company that specializes in high-quality home audio and electronics. Founded in 2002, the company has been providing exceptional service to customers for nearly two decades. Acoustica's unique approach to audio technology sets the company apart from competitors, as they strive to create custom solutions tailored to each customer's specific needs.Services & Products
Acoustica offers a wide range of services and products, including home audio systems, home theater installation, and electronics. They also provide expert advice and consultation to ensure that customers receive the best possible solutions for their needs. Acoustica's products are carefully selected for their quality and performance, ensuring that customers receive only the best products available.Location
Acoustica is located on Hoole Road in Chester, England. The area is known for its vibrant atmosphere and diverse range of businesses, including restaurants, cafes, and shops. Customers can expect to experience a welcoming and friendly atmosphere when visiting Acoustica. The company is easily accessible by public transportation, with the closest options being Chester Railway Station (1.4 miles), Chester Bus Interchange (1.3 miles), and Chester Coach Station (1.4 miles).Benefits
Customers should choose Acoustica because of the company's commitment to quality and customer service. The team at Acoustica is dedicated to providing personalized solutions that meet each customer's unique needs. With a focus on quality products and expert advice, Acoustica is the go-to destination for anyone looking to enhance their home audio experience.Good to Know
Customers should be aware that Acoustica's expertise is in home audio and electronics, and they may not offer the same level of service for other electronics or appliances. However, their knowledgeable staff is always happy to provide advice and guidance, even if they cannot provide a specific product or service.Reviews
Customers rave about the exceptional service and expertise provided by Acoustica. Many have praised the company's personalized approach and attention to detail, with one customer describing their experience as "truly outstanding." Overall, customers agree that Acoustica is the best destination for all home audio needs.Amenities
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online ordering -
in-store pickup
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gift cards
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audio cables
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audio connectors
FAQ
What brands of home audio products do you carry and are they all new or do you also sell refurbished items?
We carry a variety of brands for our home audio products, including Bose, Sony, and Sonos. All of our products are brand new and we do not sell refurbished items.Do you offer any installation or setup services for the products you sell?
Yes, we offer installation and setup services for all of the products we sell. Our experienced technicians will ensure that your new home audio system is installed and set up properly.What is your return policy in case I am not satisfied with the product I purchased?
We have a 30-day return policy for all of our products. If for any reason you are not satisfied with your purchase, you may return it within 30 days for a full refund.Are there any warranties or guarantees on the products you sell? If so, what do they cover and for how long?
All of our products come with a manufacturer's warranty. The length and coverage of the warranty varies depending on the product and the manufacturer. We can provide you with more information on the specific warranty for any product you are interested in.Do you have any financing or payment plan options available for larger purchases?
Yes, we offer financing options and payment plans for larger purchases. We work with several financing companies to provide our customers with flexible payment options. Please speak with one of our sales associates for more information.Reviews
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Damien Fitzgerald
🔊🔊🔊🤗😍
28-02-2023
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David Parton
Great prices, great equipment, great service. Would recommend *****
28-02-2023
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Richard Horsley
I've recently dusted off my HiFi after having been in storage for some time.. I needed a few upgrades, as you do, and returned to Acoustica as my local specialist. Pete and the team are always friendly and give you the time you need along with fantastic 5 star customer service. Highly recommended!
28-12-2022
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Lin Swansea
28-10-2022
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David Woodthorpe
Very helpful staff found me a part I needed for an important job - Much appreciated and I can highly recommend to anyone looking for good audio/visual equipment
28-09-2022
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Henry Donaldson
I’ve just bought some Chord power cables from here, 5 in fact, from placing my order right through to delivery the communication has been excellent, i think this was my first purchase and it certainly won't be my last, pity my usual local dealer wasn’t as reliable…
28-08-2022
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Pete Jones
I've been a customer of Acoustica for about 8 years, they consistently provide great customer service backed up by a deep and enthusiastic knowledge of hifi. They stock some of the finest hifi available and offer great deals, highly recommend!
28-05-2022
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Barry Cole
I have been a customer of Acoustica over 5 years. During this time I have built up a great relationship, initially with Geoff and Pete and more recently with Ross and Dan who came on board after Geoffs retirement, with Pete being the constant. I have always received honest and unbiased advice, with access to their wealth of experience owning a great variety of equipment. Obviously opinions vary and we all hear things differently, but I have always found discussions beneficial and constructive. I cannot fault their excellent customer service, something I expect having worked in that area for many years. This is a very expensive hobby and not once have I feltl I have not received value for money, whether it is equipment, (be it a few pounds or several thousand), advice or service. Many purchases later, in my case always upgrades, I have never felt pressured and I feel that they know me and my system and value my opinion as much as I value theirs. As always, demoing with your own system in your own home is preferable, and I find them most accomodating, letting me demo equipment for a prolonged period as necessary, even installing much of the equipment at my convenience. I hasten to add that I do not always buy what I demo. My recent upgrades have been a major investment and has taken some time (months) and ultimately a very rewarding experience and outcome. Aftersales service is excellent and I often call in for a chat without feeling pressured. Would I go elsewhere? Never!
28-05-2022
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danny winfield
Truly excellent customer service. Despite my non locality to the store they were more than willing to let me home demo a pair of ATC SCM40A speakers and at no time, during the week or so I demoed them against my current system, were any phone calls or emails received asking my opinion, thus i experienced an entirely pressure free demo experience. Once I had made my decision to purchase, they even let me keep the demo pair until my speakers arrived. Peter and Ross have exceeded all of my expectations as a hifi dealer and I will continue to purchase from them for hopefully many years to come.
28-05-2022
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Gerry Brown
Pete and Ross are providing an exceptional service in every respect- deep knowledge of the business- extremely helpful, great customer support and deals that are second to none. Highly recommended.
28-05-2022
