Taxi Stands, Airport Shuttle Services

Ace Taxi Group

Ace Taxi Group is a transportation company based in Basildon, England. They specialize in providing airport shuttle services and operate taxi stands in the area. With a focus on transportation and shipping, Ace Taxi Group is dedicated to providing reliable and efficient services to their customers.

Introduction to Ace Taxi Group

Ace Taxi Group is a transportation company based in Basildon, England. The company was founded in 2005 with the aim of providing reliable and affordable transportation services to customers in the area. What sets Ace Taxi Group apart from other companies in the industry is their focus on customer satisfaction and safety. They employ experienced drivers who are knowledgeable about the area and prioritize the comfort and safety of their passengers.

Services & Products

Ace Taxi Group offers a range of transportation services, including airport shuttle services, taxi stands, and private hire vehicles. Customers can choose from a variety of vehicles, including standard cars and larger vehicles for groups or families. The company also offers pre-booked services, so customers can ensure they have transportation when they need it.

Location

Ace Taxi Group is located in the Small Business Centre in Basildon, a bustling area with many shops, restaurants, and other businesses. Customers can expect to find a variety of services in the area, including other transportation companies, grocery stores, and medical facilities. The company is conveniently located near several public transportation options, including the Basildon train station, which is just a 10-minute walk away. Other nearby options include the Basildon bus station and the Bellingham Lane bus stop.

Benefits

Customers should choose Ace Taxi Group for their transportation needs because of their commitment to customer satisfaction and safety. The company employs experienced drivers who are knowledgeable about the area and prioritize the comfort and safety of their passengers. They offer a range of vehicles to choose from, and customers can pre-book their services to ensure they have transportation when they need it.

Good to Know

Customers should be aware that Ace Taxi Group is a cash-only company, so they should bring cash to pay for their services. The company does not accept credit or debit cards.

Reviews

Customers have praised Ace Taxi Group for their reliable and affordable transportation services. Many customers have noted the professionalism and friendliness of the drivers, as well as the clean and well-maintained vehicles. Overall, customers have had positive experiences with the company and would recommend their services to others.

FAQ

What is your policy for cancellations or no-shows?

Our policy for cancellations or no-shows varies depending on the type of service you have booked with us. For airport shuttle services, we require 24 hours notice for cancellations or changes to your booking. For taxi stands, we require at least 2 hours notice. In the event of a no-show, we may charge a fee to cover our costs. We recommend contacting us as soon as possible if you need to cancel or make changes to your booking.

Can I request a specific driver?

Yes, you can request a specific driver when you make your booking. We will do our best to accommodate your request, but please note that it may not always be possible to assign a specific driver to your booking. Rest assured that all of our drivers are fully licensed and vetted for your safety and satisfaction.

How do you ensure the safety and cleanliness of your vehicles?

We take the safety and cleanliness of our vehicles very seriously. All of our vehicles undergo regular maintenance and safety checks to ensure they are in top condition. We also have a strict cleaning protocol in place that includes disinfecting surfaces and high-touch areas between each trip. Our drivers are also required to follow strict hygiene protocols, including regular hand washing and the use of face masks.

What is the frequency of the shuttle service?

The frequency of our shuttle service varies depending on the route and time of day. We strive to provide a convenient and reliable service for our customers, so we schedule our shuttles to coincide with flight arrivals and departures whenever possible. You can check our website or contact us directly for more information on the frequency of our shuttle service.

What is the maximum number of passengers allowed per shuttle?

The maximum number of passengers allowed per shuttle varies depending on the size of the vehicle and the type of service. Our standard shuttle buses can accommodate up to 8 passengers, while our larger vehicles can accommodate up to 16 passengers. For taxi stands, the maximum number of passengers allowed is determined by the number of seat belts in the vehicle. We recommend checking with us when you make your booking to ensure that you have booked a vehicle that can accommodate your group.