Used Bicycle Shops, Bicycle Stores, Cycle Shops

Ace Bicycles

Ace Bicycles is a bicycle store based in Guildford, England. They offer a range of new and used bicycles for sale, as well as accessories and maintenance services. As a leading cycle shop in the area, Ace Bicycles caters to both casual and professional cyclists. Their focus on sports and hobbies makes them a popular destination for those looking to pursue their passion for cycling. With a commitment to quality and customer satisfaction, Ace Bicycles is a top choice for anyone in need of a reliable bicycle shop.

Introduction to Ace Bicycles

Ace Bicycles is a bicycle store located in Guildford, England. Established in 2005, the company has been providing high-quality bicycles and services to customers for over 15 years. What sets Ace Bicycles apart from other cycle shops is their commitment to providing personalized customer service and their wide range of products to cater to all cycling needs.

Services & products

Ace Bicycles offers a wide range of services and products to their customers. They sell new and used bicycles, accessories, and components from top brands. In addition, they offer bike repairs, servicing, and custom bike builds to ensure that customers have the best cycling experience possible.

Location

Located on 218 London Rd, Ace Bicycles is situated in a bustling area of Guildford. The area is home to various shops and businesses, making it an ideal location for those who love shopping. Customers can expect a vibrant atmosphere and a variety of shops to explore. The store is conveniently located near public transportation, with the closest bus stop (The Chase, London Road) just a 2-minute walk away. Other nearby options include the Guildford Railway Station (1.2 miles away) and the London Road Railway Station (0.9 miles away).

Benefits

Ace Bicycles prides itself on its exceptional customer service and wide range of products and services. Customers can expect personalized attention from experienced staff who are passionate about cycling. In addition, the company offers competitive pricing and regular promotions to ensure that customers get the best value for their money.

Good to know

Customers should be aware that Ace Bicycles is closed on Sundays and Mondays. However, the store is open from Tuesday to Saturday, with extended hours on Thursdays until 7 pm.

Reviews

Customers rave about Ace Bicycles' knowledgeable staff and excellent customer service. They appreciate the store's wide range of products and services, as well as the competitive pricing. Many customers also praise the store's efficient and high-quality bike repairs and servicing.

Amenities

helmet
bicycle rack
lock
repair service
tune-up
cycling clothing
water bottle
cycling shoes
lights
tool kit
tire pump
saddle bag
bike stand
chain lube
multi-tool
tire lever
reflective tape
spare tube
accessory

FAQ

What types of bicycles do you carry?

At Ace Bicycles, we carry a wide range of bicycles for all ages and skill levels. From road bikes to mountain bikes, and everything in between, we have it all!

Do you provide repair and maintenance services for bicycles?

Yes, we offer repair and maintenance services for all types of bicycles. Our experienced technicians can handle everything from a simple tune-up to more complex repairs.

What is your return policy for bicycles and accessories?

We want our customers to be completely satisfied with their purchase, so we offer a 30-day return policy for all bicycles and accessories. If you are not satisfied with your purchase for any reason, simply bring it back to us within 30 days for a full refund.

What types of accessories or add-ons do you offer for used bikes?

We offer a wide range of accessories and add-ons for used bikes, including locks, lights, fenders, racks, and more. Our knowledgeable staff can help you find the perfect accessories to enhance your riding experience.

Do you offer financing or payment plans for purchasing bicycles?

Yes, we offer financing and payment plans for purchasing bicycles. Our financing options make it easy and affordable to get the bike you want, without breaking the bank. Contact us or visit our store for more information.

Reviews

colin bookham

Three of us attempted a 252 miles bike ride from Guildford to Padstow in 2 days and made it (160m Guildford to Tiverton on day one, and 92m Tiverton to Padstow on day two). All three bikes serviced, maintained, and readied by Ace Bikes, and not a single problem all the way there (incredibly, only a single puncture in Compton after ~3 miles!!). Thank you Ace Bikes !!!

24-05-2023
Robert Montandon

30-04-2023
Clare Whitehill

Each time I pop into the shop the staff are friendly and helpful. I popped in yesterday and they instantly adjusted my friends sons brakes for me. They regularly service my bikes to an excellent standard. Thank you!

28-04-2023
Steve Lucas

A superb bike shop. Toby and Ace Bicycles stepped in when another bike store I had an order with sadly went into administration. First class service ordering the bike and got it in really quickly. The collection was easily the most comprehensive set-up by Dan I have ever had with a new bike. This man knows his stuff I would definitely recommend Toby and his team at Ace Bicyles. And their coffee was something else that would put many coffee shops to shame!

28-03-2023
Callum ROOKE

I am a student with a hard tail mountain bike and very little money to spare. I needed a new chain, rear derailleur, tyre and inner tube. Dan Arbon originally quoted me £140 after I asked for a breakdown of the costs. I decided that I would be able to budget £155 to allow any additional costs. I then dropped my bike in a week later on the 28th of February to another member of the team who re confirmed my quoted price. He said that if it looks like the cost might end up being more,then the engineer would contact me to let me know and confirm if i was happy for them to continue. Instead, I received a call today on the 1st of march by the same employee who originally quoted me the wrong amount saying that my bike was ready to collect and that the next cost would be £179. I said I wasn’t happy with that price, as it was £39 more then the original quote, and they also didn’t contact me to let me know that like they said. The man on the phone then proceeded to tell me that the original quote was wrong and that it should have been £70 for labour. However, It turned out that he was the same person who originally quoted me wrong (Dan Arbon). It’s hard to feel like they weren’t playing me and intended to quote lower knowing full well it would end up costing more. I do not recommend anyone who is tight on money to go here as they will mislead you and charge you a considerable amount more without clarifying. In the end, I paid £169, which is was still way too high- especially after clarifying the costs with my friends who are keen bike enthusiasts. Going forward, I have been recommended bike bros which isn’t far from ace. So if you’re considering getting your bike fixed I would go to them first. The extra £29 I paid was going to be my food shop for the week but now I will have to find an alternative.

28-03-2023
Clive Wilsdon

Quality Service from Dan

28-02-2023
Lara Hinkley

Brilliant customer service. Particularly from Rob! Thanks for great help guys :)

28-01-2023
Marc Francois

Awesome place. Friendly helpful staff who can't do enough. They really know their stuff and very keen prices!

28-01-2023
Grahame Riddell

Huge thanks to the staff at Ace Bikes who sorted out a broken spoke on my Roadbike when I was miles from home. They were extremely busy but got me back on the road in half an hour.

28-11-2022
Nick Cox

Fantastic shop with helpful, friendly staff. Well worth the 2 hour round trip to buy my bike from Ace Bicycles instead of buying online! Recommend to anyone!

28-10-2022