Absolute Solar Panels Ltd
Absolute Solar Panels Ltd is a solar energy company based in Enfield, England. They specialize in solar installations and are committed to providing sustainable energy solutions for their clients. With a focus on energy and resources, Absolute Solar Panels Ltd is dedicated to promoting a greener future for all.
Introduction to Absolute Solar Panels Ltd
Absolute Solar Panels Ltd is a company based in Enfield, England that specializes in solar energy installations. The company was founded with the purpose of providing sustainable energy solutions to customers. What makes Absolute Solar Panels Ltd unique is their commitment to using high-quality materials and their dedication to providing exceptional customer service.Services & products
Absolute Solar Panels Ltd offers a range of services including solar panel installation, maintenance, and repair. Their products include solar panels, inverters, and batteries. They also offer consultation services to help customers determine the best solar energy solution for their specific needs.Location
Absolute Solar Panels Ltd is located in Enfield, a suburban area in the north of London. The area is known for its parks and green spaces, and is home to a variety of businesses including restaurants, cafes, and shops. The nearest public transportation options are the Enfield Chase train station (0.2 miles), the Gordon Hill train station (0.4 miles), and the Enfield Town train station (0.7 miles).Benefits
Customers should choose Absolute Solar Panels Ltd because of their expertise in the solar energy industry and their commitment to providing high-quality service. The company uses only the best materials and offers competitive prices. Additionally, they provide a warranty on all products and services.Good to know
Customers should be aware that Absolute Solar Panels Ltd requires a site assessment before providing a quote for services. This assessment is necessary to ensure that the solar energy solution is tailored to the specific needs of the customer.Reviews
Customers have praised Absolute Solar Panels Ltd for their professionalism, expertise, and exceptional customer service. Many have noted that the company went above and beyond to ensure that their solar energy solution was working optimally. Overall, customers highly recommend Absolute Solar Panels Ltd for their solar energy needs.FAQ
What is the expected lifespan of the solar panels you install?
Our solar panels have a lifespan of approximately 25-30 years. However, proper maintenance and care can extend their lifespan even further.What warranties do you offer for your solar panel systems and components?
We offer a 25-year performance warranty and a 10-year product warranty for our solar panel systems and components. This ensures that our customers are protected in case of any defects or issues with their solar panels.What financing options are available for purchasing solar panels?
We offer various financing options for our customers, including loans and leases. Our team can work with you to find the best financing option that fits your budget and needs.Do you offer any warranties or guarantees?
Yes, we offer a 25-year performance warranty and a 10-year product warranty for our solar panel systems and components. We also offer a workmanship warranty for the installation process. Our warranties and guarantees give our customers peace of mind and protection for their investment.Can you provide references or testimonials from previous customers who have installed solar panels with your company?
Yes, we have a number of satisfied customers who have installed solar panels with our company. We can provide references and testimonials upon request to showcase our quality of work and customer satisfaction.Reviews
-
Daniel Daughtry
Absolute Bxllshxt is what there sales pitch is.Nearly 3 yes on and still not resolved my issues. I would have to live until I'm atleast 300yrs old to break even. Once they have your money you can't get intouch no more. I have received around £200 pounds in 3 yrs from 8 panels. Had my bedroom ceiling fall in due to roof leaking. Could go on all-day buyers beware.
10-06-2023
-
Rachel Parkin-Coates
Absolutely dreadful company. I'm in the process of a complaint through their associated professional bodies (MCS, NAPIT, RECC) and will take to the courts if necessary. I first contacted the consumer code company as listed on their official paperwork to me (HIES) and they ceased a membership with them over a year prior to me signing my contract! They quote for products they can't supply, projecting massive savings when you sign your contract, then only tell you after the solar installation that the extra products aren't suitable, and offer minimal discount for the hardware. Communication is horrendous. Scaffolding team damaged property. Let down multiple times for installation with the scaffolding up over a month, even rang on day of installation in October, mid morning to say they wouldn't be coming as they don't have the stock (fitted a month later) I have wasted 2 days off for appointments that they didn't attend, and let down many times within days and even hours notice. Battery didn't work for 2 months. They are also withholding the MCS certificate, even though the solar system was fitted (eventually) at end of November, after signing contract in July 22. They don't adhere to any SLA's that are sold to you at your sales appointment and when requested, appear to have absolutely no record of the 10 year Premier Plus aftercare service that again is sold to you. They quote as being nationwide coverage but seem to only have 2-3 fitters based in Manchester which is why it can take them weeks to come out to you when your products break. I have over 170 phone records and many emails. I will add much more details once complaint process is complete, however please be super cautious. 'Head of customer support' emailed me mid Feb, and not communicated with me since, thus having to take up with the professional bodies to resolve. I did have a gentleman call me up mid March, checking I had been happy with my installation, as he is attached to a sister company (Absolute Renewables...?). I explained in disbelief that no, I absolutely was not happy with the installation (solar panels fitted in November 22!) and still have outstanding issues. He promised to get it resolved and to ring me back later that day.... obviously never heard from him again. Will add same review to trust pilot and any other platforms once complaint is handled.
17-04-2023
-
Jane Clark
Don't use company, Customer service is zero,Never respond to any emails,of complaint.
17-04-2023
-
Stephen Fish
Have posted a review on trustpilot. The installation time of the panels was a lot longer than expected after being given about four different dates. The first time they came to install they had the wrong scaffolding system and not all the panels but could not do the installation. When the installation was done they supplied different panels than what was ordered. But they gave the reason for this and allowed a small discount.The time it as taken was almost 8 months. They have had to leave the scaffolding up while they monitor the system to make sure everything is ok as there was a few minor issues and had to come back to sort it out twice. Just waiting now for the scaffolding to be taken down. Just hope the after sales service is going to be better for the future.
17-03-2023
-
Lee Ashworth
I would like to express concern regarding installation of Absolute Solar panels. DO NOT USE THIS COMPANY They don't answer their phones They don't attend to breakdowns and warranty issues. I paid £13K 6 moths ago and cannot get my installation fixed They are quick to take your money and thats it I takes half a day to install and I have been 5 weeks trying to get my system fixed They pass the book to their suppliers and dont have engineers readily available to fix I would not even give them 1 star Lee Ashworth Littleborough
17-02-2023
-
lynda barnett
Promp fast service panels installed & working in 1/2 day
17-01-2023
-
Mick Walker
Not much communication but insulation went very well
17-01-2023
-
Rebecca J
Awful company! Scheming money makers. They are useless the second you hand a penny over! So not give these cowboys your hard earned cash!! The staff in the office are bully's and completely unprofessional.
17-01-2023
-
Geoff Cooper
Good product and sales team. With the current Energy Issues well worth looking at a solar installation.
17-12-2022
-
Andre Hsu
Their service is shocking and unreliable. They will not offer you a quote unless you pay the deposit. Try to get a refund for the deposit after it was paid the next day and they have not got in touch at all. Just be aware everyone that they can scam your money.
17-12-2022
