Cruise Terminals

ABP

ABP is a company located in Southampton, England that specializes in cruise terminals and travel & hotels.

Introduction to ABP

ABP, or Associated British Ports, is a leading UK port operator with a rich history dating back to the early 19th century. With its headquarters in London, the company manages 21 ports across the UK, handling approximately a quarter of the country's seaborne trade. ABP is unique in that it operates a number of cruise terminals, including the ABP City Cruise Terminal in Southampton, which is the focus of this description.

Services & Products

ABP's City Cruise Terminal in Southampton provides a wide range of services for cruise passengers, including check-in and baggage handling facilities, as well as a range of retail and catering options. The terminal is capable of accommodating some of the world's largest cruise ships, making it an ideal starting point for any cruise.

Location

Located in Western Docks, Southampton, the ABP City Cruise Terminal is situated in a bustling commercial and residential area with a number of shops, restaurants, and other businesses in the vicinity. The area is easily accessible by public transportation, with the Southampton Central railway station, Southampton Coach Station, and Southampton Airport all within a few miles of the terminal.

Benefits

Customers should choose ABP's City Cruise Terminal for its excellent facilities and services, as well as its location at one of the UK's premier ports. The terminal has been designed with the passenger experience in mind, making it easy and convenient for travelers to embark and disembark from their cruise.

Good to Know

Customers should be aware that ABP operates a number of other ports across the UK, but the City Cruise Terminal in Southampton is the only one dedicated to cruise ships. Additionally, the terminal is subject to the same security and customs procedures as other UK ports, so passengers should arrive in plenty of time to avoid delays.

Reviews

Customer reviews of ABP's City Cruise Terminal are overwhelmingly positive, with many praising the terminal's modern facilities, efficient check-in process, and helpful staff. Some reviewers note that the terminal can get busy during peak season, but overall, the terminal is seen as a top choice for anyone embarking on a cruise from Southampton.

Amenities

parking
wi-fi
restaurant
bar
lounge
luggage storage
conference room

FAQ

What are the parking options available at your cruise terminal?

We offer on-site parking options at our cruise terminal in Southampton. There are both indoor and outdoor parking options available for passengers.

Is there assistance available for passengers with special needs?

Yes, we have a dedicated team available to assist passengers with special needs. Our team can assist with boarding and disembarking the ship, as well as any other special requests.

Can you provide information on the embarkation and disembarkation process?

Our embarkation and disembarkation process is designed to be quick and efficient. Passengers will receive detailed instructions prior to their cruise on where to go and what to do. Our team will also be available to assist passengers during the process.

What amenities are available for passengers at the port?

Our cruise terminal offers a variety of amenities for passengers, including shops, restaurants, and lounges. There are also restroom facilities and luggage storage available.

What flexibility do you offer for changes or cancellations in bookings?

We understand that plans can change, and we offer flexible booking options for our passengers. Depending on the type of booking, passengers may be able to change or cancel their reservation with minimal fees or restrictions. It is always best to check the terms and conditions of your specific booking before making any changes.

Reviews

Tony Downing

Always well stocked and always have the parts redditch and mucklows hill haven't got in stock

28-04-2023
steven Jones

First class

28-12-2022
Andy Armo

Excellent service very good value for parking at Southampton cruise terminal

28-06-2022
Nick Blight

It's a car park in the open. Was left sitting on a bus for ages with no social distancing, no air-conditioning before departing.

28-05-2022
Terry Baz

28-05-2020
Peter Roberts

Used to be a good place to work Now gone down hill everyone says there is no enjoyment working for them, very low self esteem.

28-05-2020
DieLangeEnte

28-05-2020
Jon Cashen

28-05-2020
Name Last

Clean, friendly, just a shame about no parking for trucks

28-05-2020
Ian Shelton

28-05-2020