Abbey Pets
Abbey Pets is a company based in Norwich, England that offers pet cremation services. They specialize in providing compassionate and respectful cremation services for pets, particularly in emergency situations. Abbey Pets is dedicated to ensuring that every pet is treated with the utmost care and dignity during the cremation process. They understand the importance of saying goodbye to a beloved pet and strive to make the process as easy and stress-free as possible for their clients.
Introduction to Abbey Pets
Abbey Pets is a pet cremation service company based in Norwich, England. The company was founded with the purpose of providing a respectful and dignified final resting place for pets. What sets Abbey Pets apart from other pet cremation services is their commitment to providing a personalized and compassionate service to their clients.Services & products
Abbey Pets offers a range of services for pet owners, including individual pet cremation, communal pet cremation, and the option to witness the cremation process. They also offer a selection of urns and memorial items to help pet owners remember their beloved pets.Location
Abbey Pets is located on Salhouse Road in Rackheath, Norwich. The area is predominantly residential, with a mix of small businesses and shops. There are several public transportation options nearby, including the Rackheath Industrial Estate bus stop (0.2 miles), Salhouse train station (2.2 miles), and Norwich International Airport (4.4 miles).Benefits
Customers should choose Abbey Pets because of their commitment to providing a compassionate and personalized service. The staff at Abbey Pets understands that losing a pet can be a difficult and emotional experience, and they strive to make the process as easy as possible. Additionally, Abbey Pets offers emergency services for pet owners who need immediate assistance.Good to know
Customers should be aware that Abbey Pets only offers pet cremation services and does not provide veterinary care or other pet-related services. Additionally, customers should be prepared to provide information about their pet's weight and breed when making arrangements for cremation.Reviews
Customers have praised Abbey Pets for their compassionate and professional service, as well as their attention to detail and personalized approach. Many customers have noted that the staff at Abbey Pets made a difficult time easier and provided comfort during the grieving process.Amenities
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aftercare support -
urn selection
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memorialization
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private viewing room
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pick-up service
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online obituaries
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cremation certificate
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pet paw prints
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cremation jewelry
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pet memorials
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on-site crematorium
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memorial service
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online tribute
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transportation services
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cremation planning assistance
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grief support
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pre-planning assistance
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cremation merchandise
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aftercare services
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pet cremation
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immediate cremation
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private viewing
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direct cremation
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emergency situations
FAQ
What are the cremation package options available, and what do they include?
At Abbey Pets, we offer two cremation package options - individual cremation and communal cremation. Our individual cremation package includes the cremation of your pet alone, and the return of their ashes to you in a simple urn. Our communal cremation package includes the cremation of multiple pets together, with no ashes returned to the owners.Can I personalize the cremation service to honor my loved one's wishes?
Yes, we understand that each pet is unique, and we offer various personalization options to honor your loved one's wishes. These options include selecting a specific urn, adding a personalized message, and even scheduling a private viewing.What is the timeline for completing the cremation process?
Typically, the cremation process takes 3-5 business days to complete. However, this timeline may vary depending on the package selected and any additional personalization options.Do you offer any additional services such as pet urns or memorialization options?
Yes, we offer various additional services such as a wide selection of pet urns to choose from, memorialization options such as paw prints and locks of hair, and even a memorial video slideshow.What kind of emergency situations may arise, and how do you handle them?
In the event of an emergency, such as a sudden passing or unexpected illness, we offer 24/7 availability and prompt service to ensure that your pet is taken care of with compassion and dignity. Our staff is trained to handle these situations with sensitivity and care, and we will work with you to make the necessary arrangements.Reviews
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Jamie Carpenter
A massive thank you to both Richard and his wife Sandra for their swift and kind service, I unfortunately had to let my old faithful boy Kaiser go yesterday morning and I called Abbey Pets in good faith as I previously used them several years ago when I lost my last boy Buddy (I used them back in 2017 and they did me a great service just as much back then as they did today) So I am so grateful to them especially after today as Sandra called me to say Kaiser was ready to be collected. Again a massive thank you to both, honestly it's so nice to know he was treated with respect and that he's home now. 5/5 (10/10) would highly recommend.
10-06-2023
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Emma Seager
Our rabbit of 13 years passed away at the weekend. We rang Abbey pets who couldn't have been more lovely. My 15 Yr old daughter was distraught as this was her rabbit and he had been with her most of her life. The lady put my daughter at ease and made her feel better about leaving him with them. The service was nothing but compassionate and professional. We would definitely recommend these lovely people at such a hard time of a pet passing
17-02-2023
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Tracey Oliver
Would not recommend this at all. My 13 year old dog passed of heart failure today and decided to call these on the good reviews. We called at 11pm as states 24 hours. We had woken the man up and he wasn’t happy.. he said it’s 11 pm and said we don’t do cremations at night so what did we want. Quite rude and not compassionate at all. As if our day wasn’t bad enough with our girl having heart attack in our arms at home.. we just wanted to know if we could take her there tonight.. we’re devastated and expected better. We now have to wait for the morning to find somewhere else.. I’ve had to rate 1 star purely to write a review..
17-01-2023
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Georgeta Brock
I have only praise and gratitude for Abbey Pets and I can't recommend them highly enough. Not only are they very professional, but also extremely compassionate and caring, making that horrible time when your pet dies more bearable. Thank you, Abbey Pets.
17-01-2023
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Donna Piercer
We rang at very short notice after having to have our cat put to sleep.Very helpful and accommodating people.Would use again, recommend to others.
17-12-2022
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Georgina Shipp
Genuinely lovely and caring service offered to us for our lab Bella who we had to say goodbye to. So professional and kind made an awful day a little easier. Highly recommend.
17-11-2022
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Sian Louise Nicol
I unfortunately had to contact Abbey Pets after our Guinea Pig, Snoop passed away in the early hours of the morning. Abbey Pets answered and were very sympathetic and said they could collect our little man the next morning. They were on time for collection and bought him back home in his new, beautiful casket within just a few hours. The service has been exemplary and has made a hard time so much easier. I would recommend them to anybody in need and when the unfortunate time comes, we will use them again. Thank you so much for your wonderful service.
17-07-2022
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John Cena
My boy passed away on Friday and my wife and I talked about arrangements for him , I telephoned during the early hours and spoke with Richard and Sandra, we arranged for TJ to be collected Saturday morning and Richard was very understanding. I asked if TJ could be cremated with his small Teddy bear and that was fine. Sandra contacted me later in the afternoon and confirmed what I wanted engraved on his plaque and said she would call me when Richard was bringing TJ home . I received TJ this morning and was overwhelmed with the box and plaque and the kindness and compassion of Richard. I would definitely recommend Abbey Pets.they are very understanding and farely priced and professional
17-06-2022
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Roger Booty
Would recommend this service, to any pet lovers. From the first phone call, to pickin up our beloved chas, the day was made abit easier, very professional and compassionate. Excellent service. Thank you.
17-06-2022
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Michael Limbert
Excellent service and would highly recomend Abbey Pets to anyone. Caring and thoughtful experience at a very bad time for myself. Thankyou for doing what you do and i will always be grateful.
17-06-2022
