A1 Horsebox Hire
A1 Horsebox Hire is a reputable company based in Northallerton, England. They specialize in providing horse transport services to clients in need of safe and reliable transportation for their horses. As one of the leading horse transport suppliers in the area, A1 Horsebox Hire is committed to delivering exceptional transportation and shipping services to their clients. Whether you need to transport your horse locally or across the country, A1 Horsebox Hire has the expertise and resources to ensure a smooth and stress-free experience.
Introduction to A1 Horsebox Hire
A1 Horsebox Hire is a horse transport supplier based in Northallerton, England. The company was founded with the aim of providing high-quality, comfortable and safe horse transport services to customers. What sets A1 Horsebox Hire apart from other companies in the industry is their commitment to providing excellent customer service and their attention to detail in ensuring the safety and comfort of the horses being transported.Services & products
A1 Horsebox Hire offers horse transport services for customers throughout the United Kingdom. They provide a range of horseboxes for hire, including 3.5 tonne and 7.5 tonne vehicles, as well as larger lorries for transporting multiple horses. The company also offers a range of additional services, including horsebox servicing and repairs and horsebox driver training.Location
A1 Horsebox Hire is located at Glebe Farm, Low St, Kirkby Fleetham, Northallerton DL7 0SP, United Kingdom. The surrounding area is rural, with plenty of farmland and countryside to explore. The nearest public transportation options include the Northallerton train station, which is approximately 10 miles away, and a bus stop on the A167, which is approximately 1 mile away.Benefits
Customers should choose A1 Horsebox Hire for their horse transport needs because of the company's commitment to providing excellent customer service and ensuring the safety and comfort of horses during transport. The company's range of horseboxes for hire means that customers can find the right vehicle for their needs, while the additional services offered by the company, such as servicing and repairs, make it a one-stop-shop for all horsebox-related needs.Good to know
Customers should be aware that A1 Horsebox Hire is a popular company, so it is recommended to book in advance to avoid disappointment. Additionally, the company has strict requirements for the transportation of horses, including the need for horses to have passports and to be up to date with their vaccinations.Reviews
Customers have praised A1 Horsebox Hire for their excellent customer service and the quality of their horseboxes. Many customers have commented on the company's attention to detail in ensuring the safety and comfort of horses during transport.Amenities
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stable -
trailer
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horsebox
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insurance
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gps tracking
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hay rack
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saddle rack
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water tank
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feed storage
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camera
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air suspension
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ramp
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tack room
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lighting
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ventilation
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horse shower
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restroom
FAQ
What kind of vehicles and trailers do you use to transport horses, and how are they maintained?
We use modern and well-maintained horseboxes and trailers that are specifically designed for transporting horses. Our vehicles are regularly serviced and inspected to ensure they are in top condition. We also clean and disinfect them after each use to maintain the highest standards of hygiene and safety.What is your experience and track record transporting horses, especially over long distances?
We have years of experience and a proven track record of transporting horses safely and efficiently, even over long distances. Our team of professionals is trained to handle horses with care and expertise, and we have all the necessary equipment and resources to ensure a smooth and stress-free journey for your horse.What safety measures do you have in place to ensure the well-being of the horse during transport?
We take the safety and well-being of your horse very seriously, and we have strict protocols in place to ensure their comfort and safety during transport. This includes ensuring that the horse has enough space to move around, providing adequate ventilation and temperature control, and monitoring the horse's condition throughout the journey.How do you handle unexpected situations or emergencies during transport, and what is your contingency plan?
We are prepared for any unexpected situations or emergencies that may arise during transport. Our team is trained to handle a variety of situations, and we have a well-defined contingency plan in place to ensure the safety and well-being of your horse. This includes having access to veterinary care and emergency services if needed.What is your pricing structure, including any additional fees for extra services or overnight stops?
Our pricing structure is competitive and transparent, and we offer a range of options to suit your needs and budget. We charge based on the distance and duration of the journey, as well as any additional services you may require, such as overnight stops or special handling requirements. We are happy to provide a detailed quote based on your specific needs.Reviews
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Milly Billins
Avoid like the plague. Poor quality and frankly unsafe, deathtrap of a lorry, and worst customer service I have ever had to deal with in my life. TL;DR (full review below) - lorry unsafe, ended up concussed and in A&E due to flimsy door catches failing when a small gust of wind hit and swung the door into my head. Despite my partner ringing to inform them of the situation as soon as it had happened, we received no sympathy from company whatsoever, instead threatened to report me to the police for “stealing” the lorry if I didn’t return it by the hire deadline. FULL REVIEW - We’ll start with the box itself. It’s a basic 3.5 tonne box and it was ok to drive, but it has seen better days, and clearly lacked even just a prior basic check to ensure it’s actually safe for customers and their horses before they drive away. First of all, the middle partition does not stay fastened properly, which I was unfortunate enough to discover half way up the dual carriageway, when it came undone and was swinging and bumping into my young horse (who luckily was a complete saint and didn’t seem to mind). I had to pull over numerous times to refasten it, turning what should have been a simple 30 min journey into a stressful nearly 2 hours. Upon arriving at the venue, I even had a kind man offer to come and have a look to see if he could fasten it but he couldn’t do it either so it wasn’t due to me being unable/not strong enough etc. For the journey back I had to fashion a temporary fix out of bailing twine. Secondly there is no way to hook the partition so that it stays open whilst loading/unloading, this seems like a huge design flaw; it makes it practically impossible to load/unload if you’re alone, as even the slightest bit of wind just catches it like a sail and slams it shut on you/your horse. Cue the bailing twine fix again... Lastly, and worst of all are the clip fasteners on the top doors. These are supposed to ensure the doors don’t swing around but again (following the common theme of shoddy design/build quality) they failed to do their one job, actually resulting in a trip to A&E... I was closing up the lorry in preparation to return it, when a gust of wind completely broke one of the doors loose from its clip, swinging the sharp metal door directly into the side of my head, giving me mild concussion and severing the top of my ear. Despite the pain I’m glad it was me stood there and not my horse, I dread to think... Of course after this incident I was incapacitated and unable to drive the lorry back. At this point I still had a couple hours left on the hire, but unsure what to do, my partner rang A1 on my behalf to inform them of the situation, but instead of a bit of empathy and an attempt to find a solution, he was met with complete contempt and disregard for myself and my injury, their only priority was themselves and getting the box back in time. All they could come up with at first was to try and pressure my partner to drive it back himself, and when he explained he couldn’t because A) he needed to take me to A&E urgently and B) even if he could he wasn’t comfortable with it (never driven a lorry before and had nothing to do with the hire), we were absolutely dumbfounded because their response was to threaten us that if the lorry wasn’t returned by 6pm they’d be reporting it as “stolen” to the police! I have never been so stunned in disbelief in my life. Not a single ounce of compassion or just a simple “sorry to hear, let’s see what we can do”, just a complete lack of care or thought. Not really sure what else to write as speechless but this is one experience I thought I needed to get out there to alert people of this business’ clear lack of professionalism and due care for its customers. I would expect as standard such a business to have contingency in place for this sort of event but quite clearly they are inadequately equipped, both logistically and emotionally to deal with accidents or emergencies. So there we have it, my first and definitely my last experience with A1 Horsebox hire.
28-05-2021
