A 1 Carpets
A 1 Carpets is a company based in Southampton, England that specializes in providing carpet fitting services, foam rubber supplies, and linoleum products. They are experts in the building and construction industry, offering high-quality materials and chemicals for their clients. A 1 Carpets also has a wide range of shopping options available at their store for those looking for top-notch products.
Introduction to A 1 Carpets
A 1 Carpets is a family-run business that has been providing exceptional carpet fitting services, foam rubber supplies, and linoleum products for over 30 years. The company was established in Southampton, England with the aim of helping people find high-quality carpets that suit their needs and budgets. A 1 Carpets is unique because of its personalized approach to customer service and its commitment to providing top-notch products at affordable prices.Services & Products
A 1 Carpets offers a range of services, including carpet fitting, foam rubber supplies, and linoleum products. Customers can choose from a wide variety of carpets, including wool, synthetic, and natural fibers. The company also offers carpet underlay, which helps to extend the life of carpets and reduce noise. In addition, A 1 Carpets supplies foam rubber for use in cushions, pillows, and other soft furnishings. Linoleum products are also available, including floor coverings that are durable and easy to clean.Location
A 1 Carpets is located at 48 Victoria Rd, Woolston, Southampton SO19 9DX, United Kingdom. The area is known for its bustling shopping district, with a variety of shops catering to different needs. Customers can expect to find everything from clothing stores to restaurants in the area. Public transportation options are also readily available, with three nearby options including Woolston train station (0.5 miles), Sholing train station (0.7 miles), and Bitterne train station (1 mile).Benefits
Customers should choose A 1 Carpets because of the company's commitment to providing personalized service and high-quality products at affordable prices. The company's experienced carpet fitters ensure that carpets are fitted to the highest standard, and the use of high-quality underlay helps to extend the life of carpets. In addition, A 1 Carpets offers a wide range of products to suit different needs and budgets, making it easy for customers to find the perfect carpet or flooring solution.Good to know
Customers should be aware that A 1 Carpets is closed on Sundays and Bank Holidays. However, the company is open Monday to Saturday and appointments can be made outside of these hours if necessary. In addition, customers can contact A 1 Carpets for a free consultation and quote, which can help to ensure that they get the best carpet or flooring solution for their needs and budget.Reviews
Customers have praised A 1 Carpets for its exceptional service and high-quality products. Many reviewers have commented on the company's personalized approach to customer service, with one reviewer stating that "A 1 Carpets went above and beyond to help me find the perfect carpet for my home". Customers have also praised the company's experienced carpet fitters, with one reviewer stating that "the carpet fitting was done to an extremely high standard". Overall, customers have been impressed with the quality of service and products provided by A 1 Carpets.FAQ
Are your fitters trained and certified?
Yes, all of our fitters are trained and certified to ensure that they provide high-quality and professional services to our customers.What is your pricing structure for carpet fitting services?
Our pricing structure for carpet fitting services varies depending on the size of the area to be covered, the type of carpet selected, and the complexity of the job. We provide free quotes for our services so that our customers can have a clear understanding of the costs involved.Can you provide samples of your linoleum products?
Yes, we can provide samples of our linoleum products to our customers so that they can see and feel the quality of our products before making a purchase.Do you offer any warranties or guarantees for your linoleum products and services?
Yes, we offer warranties and guarantees for our linoleum products and services to ensure that our customers are satisfied with their purchases. Our warranties and guarantees vary depending on the product and service selected.Can you provide custom cuts or shapes?
Yes, we can provide custom cuts or shapes for our products to meet the specific needs of our customers. We work closely with our customers to ensure that their requirements are met and that they are satisfied with our services.Reviews
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Doris Diaper
Absolutely brilliant family owned carpet shop. Best price and service around. Jade is very friendly and always tries to do the best by her customers. Very professionally and caring. First class from start to finish. Couldn't recommend A1 Carpets any higher and will tell everyone who needs a carpet to go to this company. The carpet is beautiful and was expertly fitted by Martin. He's an absolute star as well. If you need a carpet and have it fitted you couldn’t do any better than A1 Carpets.
28-04-2023
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Chris Hodgson
Family business. Jade and Stuart are friendly and do a good job.
28-04-2023
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jemma taylor
From start to finish the service was excellent. I have now had every room in my flat carpeted by this company and I will continue to do so in the future.
28-03-2023
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Iwona Dumcius
we used them quite often. and last time we are taking carpets to our home. when we put caret to last room my we saw it that about half of underlay is missing. and my husband go to shop and telling lady that somebody did mistake and we haven't enough underlay. and what she say?: -you are lying and you used that underlay in other property. and she go to back of shop and left my husband on his own!!! TERRIBLE CUSTOMER SERVICE. and the case is not about 40 pounds (we bought that missing underlay in other shop) but is about customer. could be other way explain that or solve problem. how she could say that guys can't do mistake in measurement? and we are lying? we are all humans...we all doing mistakes sometimes. we prefer taking carpets now from bigger companies...with better price...and BETTER CUSTOMER SERVICE! WE WILL NEVER BACK AGAIN! rude lady! REPLY TO OWNER: please don't lie again...me and my husband been there many times. we didn't want underlay from you. we bought missing part from other shop because somebody from your company made measurements for underlay wrong!! that's it. we bought from you carpets + underlay. then you agreed with us to deliver materials and we will do job on their own. then we waiting and waiting and finally my husband bring materials from you because we want wait forever for delivery. how rude you can say that we are never been in your shop!! yes we been ...so may times. your defence is only: I don't who you are; you never been in our shop. what I am saying is that you made mistake and your customer service was bad to my husband. NOT PROFESSIONAL SERVICE AT ALL!
28-09-2022
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Kaz 9
Jade is first class and a great job by Martin who fitted the new carpet. Totally transformed our newly decorated bedroom. Loving it, will buy all our flooring with them as we are refurbishing our 🏡
28-08-2022
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Georgia May
I can’t rate A1 highly enough from their amazing customer service, patience with us when things went wrong in our house and having to push fitting’s back, to the fitter himself who made the whole experience worth the wait! I will be recommending A1 to all my family and friends and I recommend everyone requesting Martin to fit your carpets. Will definitely use them again whenever I need to!
28-08-2022
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Marcin Malanowski
At the beginning, the service was at a high level. Unfortunately, when it came to the settlement of the labor for laying the carpet and contact with fitter and one of the company's employees, everything fell to zero. I did not receive the invoice on the end of the service, I had to ask for it. It is not possible to present your comments without an aggressive reaction. In fact, the company always wins and the customers are nothing. They are to leave the money in hand. I got an invoice with extra money to pay, about which I was not informed by the installer. The prices in this shop are good for carpets, but the rest is exaggerated: A1 carpets prices: 8mm hd underlay gripper £375, 10mm hd underlay gripper £470, door bars 3 =£21. Price from: Amazon 10mm underlay £114.00 , gripper £45.00 from Selco, door bar £10.50 also from Selco. The store's answer will be, as usual, that the customers are bad and do not know what they want.
28-07-2022
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Stephanie Mitchener
Small friendly shop, big selection of carpets
28-05-2022
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Wei Jiun Lim
Delightful local carpet store. The owner Jade was extremely friendly and helpful, explaining the ins and outs of replacing the carpets in my house (first time for me). The measurements were taken swiftly, and the fitting date booked in soon after, meeting my tight schedule. The fitter Martin was professional, and patiently worked around the furniture in my house. Carpets were fitted nicely, and house looks fresh and new! :)
28-05-2022
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rosemary wall
Very rude and poor customer service, I don t pay money to be treated like that, when there are plenty more carpet shops around. Save yourself the hassle, shop elsewhere. Thank you for responding A1carpets, unfortunately you are completely wrong in what you have put, I paid in October 2021, waited for fitting booked in for the 5th November, which you cancelled 30 minutes prior to fitting due to a clerical error on your part, saying I owed £10, I, understandably wanted to check my bank before anything else and you cancelled after hanging up several times prior. I understand you are possibly angry with what I put, but if you won t deal with the facts, then how can i put a positive review? It was £85 for a 2 x 2.5 lino which was paid for 19/10/21. I would appreciate you rectifying the situation, by means of a refund, as you chose to cancel and to adjust your response accordingly as your statement is defamation of my character and misappropriation, as I do not owe anyone money, nor do I, as you said, 'rip people off'. That is not in my character and never will be.
28-05-2022
