Transcription Services

1st Class Secretarial

1st Class Secretarial is a company based in Gorebridge, Scotland that specializes in providing transcription services as well as IT and E-Commerce solutions. Their team of professionals is dedicated to delivering high-quality services to meet the needs of their clients.

Introduction to 1st Class Secretarial

1st Class Secretarial is a transcription service company based in Gorebridge, Scotland. The company was established with the goal of providing high-quality transcription services to businesses in the IT & E-Commerce industries. What sets 1st Class Secretarial apart from its competitors is their commitment to accuracy, confidentiality, and timeliness.

Services & products

1st Class Secretarial offers a variety of transcription services to businesses in the IT & E-Commerce industries. Their services include audio transcription, video transcription, and legal transcription. They also offer proofreading and editing services to ensure that their clients' documents are error-free and of the highest quality.

Location

1st Class Secretarial is located in Gorebridge, a small town in the Midlothian region of Scotland. The area is known for its scenic countryside and historic buildings. Visitors to Gorebridge can expect to find a range of businesses, from small shops and cafes to larger supermarkets and retail chains. The area is well-connected to public transportation options, with the Gorebridge train station just a short walk from the company's office. Other nearby public transportation options include the Newtongrange train station (2.5 miles away), the Eskbank train station (3.6 miles away), and the Lothian Buses 29 and 29A (which stop just outside the company's office).

Benefits

1st Class Secretarial is an excellent choice for businesses in the IT & E-Commerce industries who require accurate and timely transcription services. The company's commitment to confidentiality ensures that sensitive information is kept secure, while their focus on accuracy and timeliness ensures that clients receive high-quality documents in a timely manner.

Good to know

Clients should be aware that 1st Class Secretarial takes confidentiality very seriously, and all documents are stored securely to ensure that sensitive information is not compromised.

Reviews

Clients have praised 1st Class Secretarial for their professionalism, accuracy, and timely delivery of documents. Many have commented on the company's attention to detail and their commitment to providing high-quality services to their clients.

Amenities

computer
printer
internet access
software
quality assurance
editing
proofreading
file conversion
data entry
technical support
customer service

FAQ

What types of audio or video files do you support for transcription?

We support a wide range of audio and video file formats for transcription including MP3, WAV, AIFF, AAC, and more. Our team can work with you to ensure that your files are compatible with our system.

What is your turnaround time for completed transcriptions?

Our standard turnaround time for completed transcriptions is 24-48 hours, depending on the length and complexity of the audio or video file. However, we also offer expedited services for clients who require faster turnaround times.

How do you ensure the accuracy of transcriptions?

We have a team of experienced transcriptionists who are trained to accurately transcribe audio and video files. We also use advanced software tools to assist with the transcription process and ensure accuracy. Additionally, we have a quality control process in place to review each transcript before it is delivered to the client.

Do you offer verbatim or edited transcriptions?

We offer both verbatim and edited transcriptions, depending on the client's needs. Verbatim transcriptions include all filler words, pauses, and other non-verbal expressions, while edited transcriptions remove these elements for a cleaner, more concise transcript.

What is your pricing model for transcription services?

Our pricing model is based on a per-audio-minute rate, with additional fees for expedited services, verbatim transcriptions, and other add-ons. We offer competitive pricing and can work with you to find a solution that fits your budget.