1IT Support
1IT Support is a leading provider of computer repair services, computer support and services, electronics repairs, IT services and computer repairs, security companies, software companies, computer hardware and software, electronics, and emergency situations. They are based in West Malling, England and are dedicated to providing high-quality services to their clients. Whether you need help with computer hardware or software, or you are facing an emergency situation, 1IT Support has the expertise and experience to help you. Contact them today to learn more about their services.
Introduction to 1IT Support
1IT Support is a reputable computer repair and IT support company located in West Malling, England. The company was founded with the aim of providing reliable and efficient computer support and software services. What makes this company unique is its commitment to providing personalized services that meet the unique needs of each client. 1IT Support has been in operation for several years and has gained a reputation as a trusted provider of IT services.Services & Products
1IT Support offers a wide range of services that include computer repair services, electronics repairs, IT services, software companies, and security companies. Customers can buy computer hardware and software from the company. The services offered are designed to meet the needs of both individuals and businesses.Location
1IT Support is located on 4 Linnitt Lane, Ryarsh, West Malling ME19 5GU, United Kingdom. The area is known for its vibrant business environment, and customers can expect to find a variety of businesses in the area. The location is easily accessible by public transportation, with the closest options being the West Malling Railway Station (2.2 miles), East Malling Railway Station (2.8 miles), and Snodland Railway Station (3.4 miles).Benefits
Customers should choose 1IT Support because of its commitment to providing personalized services and its reputation for efficiency and reliability. The company has experienced technicians who are knowledgeable in the latest technology, and they work tirelessly to ensure that clients' needs are met.Good to Know
Customers should be aware that 1IT Support offers emergency services for situations that require immediate attention. The company also provides remote support services, which are convenient for customers who cannot make it to the physical location.Reviews
Customers have left positive reviews for 1IT Support, praising the company for its efficiency, professionalism, and quality of service. Clients have also appreciated the personalized attention they receive from the technicians.FAQ
Can you provide references or testimonials from previous clients who have used your security services in emergency situations?
Yes, we can provide references and testimonials from previous clients who have used our security services in emergency situations. We are proud of our track record in providing efficient and effective security solutions for our clients, and we are happy to share their positive feedback with prospective clients.How long does it usually take to diagnose and repair a computer issue?
The length of time it takes to diagnose and repair a computer issue can vary depending on the specific issue and the complexity of the system. However, we always strive to work as quickly and efficiently as possible to minimize downtime for our clients. We will provide an estimated timeline for the resolution of any issues, and we will keep our clients informed of any unexpected delays or complications.Do you offer any warranties for repairs?
Yes, we offer warranties for all of our repairs. We stand behind the quality of our work and are committed to ensuring our clients are satisfied with the results. If any issues arise with a repair we have completed, we will work to address them promptly and ensure that our clients are fully satisfied with the resolution.What is your pricing structure for computer repair services?
Our pricing structure for computer repair services varies depending on the specific issue and the level of service required. We offer competitive rates for our services and always strive to provide value to our clients. We will provide a clear and transparent breakdown of all costs associated with any repairs or services before any work is completed, so our clients always know exactly what to expect.What is your policy for dealing with breaches or incidents, and how do you communicate with clients during these situations?
We take breaches or incidents very seriously and have a comprehensive policy in place for dealing with them. In the event of a security incident, we will take immediate action to address the issue and notify our clients of the situation. We will provide regular updates throughout the resolution process, including any necessary steps our clients may need to take. Our goal is to minimize any impact on our clients and ensure that their systems and data are fully protected.Reviews
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Darek Szulejewski
12-06-2023
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Duncan Gunn
Extremely good response, communication, and knowledge that sorted a complex issue easily and quickly. 1IT have been an excellent addition to my service providers.
17-05-2023
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Richard Parry
Ryan is fantastic. Very responsive, helpful, patient and also really knowledgeable. Definitely a good choice for IT assistance.
17-06-2022
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Nathan Wheeler
17-06-2022
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Jo Warren
We would certainly recommend Ryan should you have a computer problem. After calling him on a Friday afternoon, Ryan was with us within the hour. He then worked over the weekend to get us back up and running again. Unfortunately, the old computer proved beyond repair but Ryan obtained a new one for us at a reasonable price, which included all his labour, and he successfully installed it in our home the following Monday.
17-06-2022
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Daphne Rowlands
Ryan was recommended to me. He fixed my laptop, explained thoroughly what he’d done. Service was quick and efficient. I would recommend 1LT support
17-06-2022
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Guy Vigar
For sometime now I have had problems with internet connections and speed. I live in a large house built 10 years ago . The builders used silver backed insulation in all the walls and ceilings making the transmission of the router all the more difficult. Following five interruptions to a Netflix film I was watching I finally vowed to do something about it. I phoned Ryan who was able to make a visit the same afternoon. He came over and performed his magic. I had to buy some additional equipment which I did under his supervision. When Amazon delivered he was straight out and set everything up. I am now getting 4 times my previous speed and no interruptions. I am glad Ryan is there if I ever have to use him again . Very reasonable price
17-06-2022
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Emma Williams
Having just set up a new business 1IT Support have advised and assisted me in all things IT. They are incredibly professional and patient and I would highly recommend them.
17-06-2022
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Family Matters
1IT have been a great IT support team for our business. We have between 30-40 staff members and they are always supported efficiently and in time by 1IT. All queries are answered and helped with ranging from software, hardware, user errors and general IT queries. Highly recommended and great customer service skills.
17-06-2022
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Blane
I run a small limited company and was looking for an IT company to manage my IT. Having previously used large IT firms where you spend half the time being put on hold prior to any issues being resolved, 1IT Support is a breath of fresh air. They are professional and incredibly responsive which is what is required when you have an issue with your IT. Cannot recommend them enough.
17-06-2021
