DEAS

FAQ

Anmeldelser

• 

  Vinicius Ferreira

  I recently had the unfortunate experience of dealing with DEAS Denmark for a rental apartment, and I must say, it was nothing short of a nightmare. From start to finish, their customer service was abysmal, leaving me frustrated and regretting my decision to rent from them. First off, their communication was absolutely horrendous. It took ages for them to respond to my inquiries, and even then, their responses were vague and unhelpful. It felt like pulling teeth just to get a simple answer about the lease terms or the move-in process. It's as if they deliberately keep their clients in the dark to prevent us from realizing the extent of their incompetence. But the real kicker came when I moved out of the apartment. Not only did they charge exorbitant amounts for basic wear and tear, but they also added on ridiculous fees for supposed "refurbishment" that were completely unjustified. It's almost like they were trying to squeeze every last penny out of me. When I questioned these charges, their customer service team was, unsurprisingly, unresponsive and dismissive. Overall, my experience with DEAS Denmark was a prime example of how a company can thrive on terrible customer service and deceptive practices. They seem to have perfected the art of making their clients feel like they're being taken for a ride. I wouldn't wish this experience on my worst enemy, and I strongly advise anyone considering renting from DEAS Denmark to think twice and explore other options. Save yourself the headache and heartache and steer clear of this rental company.

  17-08-2023
• 

  Leonard Sinkovic

  Scammers. Avoid this company ⛔

  17-08-2023
• 

  Giada Maurer

  I cannot express enough how thoroughly disappointed I am with the service provided by DEAS It has become an arduous task to even reach them, as their communication is consistently unresponsive . Considering the significant amount of money I pay in rent, the level of service provided is far from satisfactory. I expected prompt maintenance and repairs to ensure a comfortable living environment, but unfortunately, those expectations have not been met.Timely resolution of maintenance issues is crucial, particularly when they have a direct impact on the well-being and daily functioning of tenants , but apparently the only thing they care about is to get the money in advance.if you can, choose other companies.

• 

  Inge Lise Winkel

  Denne virksomhed fungerer slet ikke. Medarbejderne er søde, venlige og forstående, men der sker bare intet når man retter henvendelde. Der må sidde en stopklods et eller andet sted i deres system.

• 

  Leonard Šinkovič

  They will swallow your whole deposit + ask for some more ⛔?❌?

• 

  Leonard Šinkovič

  Hvis du læser dette, skal du vælge en anden boligudbyder. De vil lovligt røve dig :)

• 

  Jae

  I recently had a disappointing experience with DEAS, a company that promised to provide me with a deposit within three days. Unfortunately, it has been eight days since I submitted my request, and I am still waiting for the payment to arrive. The delay alone would have been understandable if the company had communicated the situation effectively, but their poor responsiveness only added to my frustration. Initially, DEAS assured me that I would receive the money within three days. I understand that holidays can sometimes affect processing times, but waiting for over a week without any clear updates is simply excessive. As a customer, it is disheartening to see such a lack of urgency in addressing my concern. To make matters worse, DEAS's communication has been subpar throughout this entire process. I have reached out to their customer support multiple times to inquire about the status of my payment, but each attempt has been met with minimal or no response. This lack of transparency and unresponsiveness has left me feeling neglected and undervalued as a customer. While I recognize that delays can occur in any business, it is crucial for companies to maintain open lines of communication with their customers. A simple email or update regarding the status of my payment would have gone a long way in mitigating my frustration. However, the lack of proactive communication from DEAS has only exacerbated my annoyance. I must emphasize that my dissatisfaction does not solely revolve around the monetary aspect. It is the combination of the excessive wait time and the company's unresponsiveness that has left a lasting negative impression on me. As a customer, I expect reliable service and clear communication, both of which were sorely lacking in my experience with DEAS. In conclusion, my experience with DEAS has been disappointing and frustrating. The excessive delay in receiving my payment, coupled with the company's poor communication, has left me feeling dissatisfied and undervalued. I hope that DEAS takes steps to improve its processes and prioritize effective communication with its customers in the future.

• 

  Ekaterina Kibis

  Terrible customer service, team 14 couldn’t return the overpayment from my side for more than 6 months, though they have confirmed that there was an overpayment… My prepaid rent was also forgotten when the last invoice was raised. DEAS is great in only collecting money upfront, the rest is absolute mess and unreliability. Great apartments, terrible property management, was renting with them for 1 year. There is no official way on the website to raise a complaint or to escalate.

• 

  Dennis Sørensen

  Kan ikke finde noget som helst pænt at sige om DEAS. Håber at man som overvejende lejer som hos dem, vælger af finde et andet firma. De forlanger alt for høje fraflytte regninger.

• 

  Nikolaj Kristensen

  Generelt altid en dårlig service